2013 EARCOS #3 Shifting toxic culture to ownership culture
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Transcript of 2013 EARCOS #3 Shifting toxic culture to ownership culture
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EARCOS Leadership Conference 2013 Chris Jansen
Shifting ‘toxic’ culture to ‘ownership’
culture
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Overview
• the problem of disengagement
• keys to building ownership
• diffusion of change
• shifting toxic culture
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Culture eats strategy for lunch…
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Engagement leads to peak performance Sample culture survey:
Rate each question from 1 (low) to 5 (high) Add up total out of 25 1) I really care about the future of my organisation
2) I am proud to tell others that I work for this organisation
3) My organisation inspires me to do my best
4) I would recommend my organisation to a friend as a good place to work 5) I am willing to put in a great deal of effort and time beyond what is
normally expected
7 www.ideacreation.org
Adapted from Gallop
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“employee first – customer second”
Anand Pillai
“a healthy organisation is one in which all participants have a voice” (Peck ,1988).
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“I” or “We”
“My” or “Our”
“We” or “They”
Daniel Pink – “A whole new mind”
“There's only one thing better than ownership – authorship!
Simon Breakspear , “Talent Magnets”
The Pronoun Test
11 www.ideacreation.org
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Rogers - Diffusion of innovation
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www.ideacreation.org
http://www.linkedin.com/pub/chris-jansen/25/235/919