121 e oh-2010_final

Career Development and Counselling Process

Employment Counselling Services

Department of Post-Secondary Education, Training and Labour

COURSE 121

NEW BRUNSWICK

Training ProgramCOURSE TITLE PREREQUISITE

Course 111: Career Development and Counselling Theories

None

Course 121: Career Development and Counselling Process

Course 111

Course 131: Career Development and Counselling Challenges

Course 121

Course 141: Using Labour Market Information in Employment Counselling

None

Course 151: Facilitating Client Learning None

Course 211: Assessment Instruments Course 111

Course 311: Work Search None

COURSE 121 – Career Development and Counselling Process – December 2010 2

Icebreaker Activity

Give your full name and describe the place where you were born

Share your personal motto – and its meaning to you

State your expectations for this course


Learning Objectives and Competencies

Establish and maintain a collaborative relationship (S3.2.2)

Have knowledge of how change and transition affect clients moving through the career process (C3.1.3)

Incorporate your personal approach to service into the Employment Services Delivery Model in order to achieve client objectives (S3.2.4)

Deal with reluctant clients (C2.3.2)

Monitor clients’ progress (S3.2.5)


Stages of Skill Acquisition

COURSE 121 – Career Development and Counselling Process – December 2010

u i

c i

c c

u c

ui: Unconscious incompetenceci: Conscious incompetencecc: Conscious competenceuc: Unconscious competence

What happens when we learn …

5

Definition: Process

Method employed to obtain a certain result

Particular form which frames the unfolding of a process


Definition: Career Development

Career Development is the lifelong process of managing learning, work, leisure, and transitions in order to move forward a personally determined and evolving preferred future.

Canadian Standards and GuidelinesFor Career Development Practitioners


Definition of Counselling

Counselling is a way of entering into a relationship based on established principles and special knowledge in order to facilitate self-knowledge, acceptance and emotional growth and optimal development of personal resources. The final objective is to give the individual the opportunity to evolve toward a more satisfying way of life by increasing his or her own resources.

British Association for Counselling


Career Counselling

The process in which a counsellor works collaboratively to help clients clarify, specify, implement, and adjust to work-related decisions. Career counselling addresses the interaction of work with other life roles.

“Essential Elements of Career Counseling”, Amundson, Harris-Bowlsbey & Niles (2005, p.6)


Definition: Employment Counselling

Employment counselling refers to a problem-solving process addressing one or more of the following domains: career/occupational decision-making, skills enhancement, job search and employment maintenance. The purpose of Employment Counselling is to help clients improve their employability and self-sufficiency in the labour market

Canadian Standards and GuidelinesFor Career Development Practitioners


Employment Counselling


Client

Counsellor

Working Alliance

Spheres ProcessIdentification of Employability Need

Clarification of Employability Concern

Development of Employment Action Plan

Implementation of Employment Action Plan & Follow Up

Research shows that …

The quality of the working relationship and alliance is fundamental.

The interview is a process of interpersonal influence based on the counsellor’s competence as perceived by the client.

Recognition of the client’s subjective experience is a determining factor.

The counsellor’s personal characteristics are 8 time more important than technique.


Importance of Variables in Change


Counsellor25%

Tech.

10%

Client

65%

Counsellor; 25%

Tech; 10%Client; 65%

Lambert, Shapiro and Bergin, 1986

Source: Savard, R. (2006). Course Notes – OIS 715,Université de Sherbrooke

My Personal Style


ME !!!!

Alonzo’s Philosophy


Pearl of the day …

Working Alliance

The working alliance between a counsellor and a client implies:• Agreement on the goals to be achieved.

• Agreement on the tasks to be performed to reach those goals.

• Establishment of an emotional bond involving respect and trust.


Please

PROTECTING … LISTENING … ENQUIRING … ACKNOWLEDGING … SUPPORTING … EXCHANGING …


Employability Dimensions

Career decision-making Skills enhancement Job search Employment maintenance


Employment Service Delivery Process

Phase 1: Determination of employability need

Phase 2: Clarification of employability concern

Phase 3: Development of the employment action plan

Phase 4: Implementation of the employment action plan and follow up


William BridgesProcess of transition

Current state Desired state

Loss Renewal

DisengagementDisidentificationDisenchantmentDisorientation

Neutrality Action

Introspective reflection

Anxiety Confusion

(NEW BALANCE)(IMBALANCE)

RENEWAL NEUTRALLOSSESRENEWAL


James ProchaskaStages of change


Lifelong career development


The career rainbow

Ethics

A system of values Rules/Standards governing the conduct

of members of our profession


Ethical Practice

Personal Values Judgements Knowledge of Obligations


5-Step Ethical Decision-Making Process

1. Recognize that an ethical dilemma exists.

2. Identify the relevant ethical issues, all of the parties involved and the corresponding pertinent ethical principles from the Code of Ethics.

3. Examine the risks and benefits of each alternative action.

4. Choose a solution, take action and evaluate the results.

5. Learn from the situation.


Ethical Fitness

… is the capacity to recognize the nature of a challenge and respond with a

robust understanding of the dilemma especially when several options have

ethical foundations.


Theory Capsule: Research shows that effective counsellors …

Identify objectives and develop a work plan collaboratively with their clients.

Perform relevant tasks in a concerted fashion. Ensure a reliable connection that promotes emotional engagement. Establish, re-establish, and maintain a working alliance. Are emotionally available and accepting of their client’s experience. Know how to provide clients with the unique experience of being

validated, understood, and supported in their thinking and decision-making process.

Source: Savard, R. (2007). Course notes – OIS Counselling de carrière,Winter, Université de Sherbrooke


Theory Capsule: Research shows that effective counsellors … (contd.)

Are understanding and supportive during the destabilizing process of change, talking the client’s characteristics into account.

Offer optimum interventions, based on the context. Regulate their own mental and emotional health. Are always available to learn and change their practice and to

broaden their knowledge and know-how. Are able to recognize people’s complexity, changeability, and

uniqueness. Are constantly developing their introspective consciousness of

self in action.Source: Savard, R. (2007). Course notes – OIS Counselling de carrière,

Winter, Université de Sherbrooke


Theory Capsule: Research shows that effective counsellors … (contd.)

And additionally …

The more counsellors limit themselves to rational aspects and the client’s cognitions, the fewer positive results they will obtain (it is important to consider all aspects of a client’s situation).

The more counsellors adhere strictly to a specific model or approach, the more compromised the alliance and the client’s progress will be (models are flexible tools in the service of the counselling process).

Source: Savard, R. (2007). Course notes – OIS Counselling de carrière,Winter, Université de Sherbrooke


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