100316 PagingandAlertingAlternatives r007 -...

Technical Note

Blue Wing Services 1

DATE: July 20, 2010

FROM: Lee Palmer and Tom Shuler Consultants Blue Wing Services, Inc. SUBJECT: Paging and Alerting – Analysis of Voice and Alphanumeric Options

Definitions Paging – The process of sending a radio signal to a personal pager to convey information to the individual.

Analog – A radio transmission method that modulates the radio wave form to convey voice information.

Alphanumeric – A radio modulation method that uses a binary method to convey text information.

Personal Pager – A self-contained battery powered radio receiver used by an individual to receive messages from a paging system.

Paging Terminal – The device that originates paging messages. The paging terminal interfaces with radio infrastructure to transmit the information to the personal pager.

Computer-Aided Dispatch – A computer system that is used to enter call-for-service information. The information can be processed to identify public safety units or departments that have the jurisdictional responsibility for the call. The computer-aided dispatch can be interfaced with the paging terminal to facilitate paging.

VHF – Low Band – A portion of the radio spectrum between 30 MHz and 50 MHz available to public safety organizations.

VHF – High Band – A portion of the radio spectrum between 150 MHz and 174 MHz available to public safety organizations.

UHF – Ultra High Band – That portion of the radio spectrum between 450 and 512 MHz allocated for public safety communications.

P25 – A digital modulation scheme used for voice communications. The use of P25 compliant equipment has been tied to the receipt of Federal grant funding.

Sensitivity – The ability of a radio receiver to hear signals.

Paging Channel – A dedicated radio frequency used for paging.

Technical Note


FLEXtm – An alphanumeric paging protocol developed by Motorola. FLEX is used for large commercial paging systems and is not well suited for public safety applications.

Post Office Code Standard Advisory Group (POCSAG) – An alphanumeric paging protocol developed by the British Post Office. POCSAG is used for private systems such as those used by first responders.

Cap Code – The embedded digital coding that allows an alphanumeric pager to recognize a message for that receiver.

Primary Alert – Messages that cause the pager to activate with long duration alerting tones or extended vibration. These alerts cannot be disabled by the user except by setting “private time” or turning off the unit.

Mail Drop – In some alphanumeric pagers, sub cap codes are known as mail drops. This function provides a limited alert tone and may be disabled by the user without affecting the primary function alerting.

Digital Display Paging (DDP) – Alphanumeric paging.

Theory Paging is the process of transmitting information via a radio signal from one or more radio sites. The information sent can be in an audio (voice) or digital alphanumeric format. Paging is typically one-way messaging. Paging can be used to alert individuals and groups of individuals, or to activate sirens and similar devices.

Applications Emergency service responders must have a reliable notification system. Emergency notification can be provided using radio paging, radio activating fire sirens, and by sending text messages to individual cellular telephones.

Wireless Telephone Text Messaging Text messages to individual wireless telephones – Text messages are sent from the computer-aided dispatch (CAD) system to individual wireless telephones. Commercial wireless telephone text messaging is sometimes delayed for minutes, hours or longer. Coverage is dependent on that provided by the wireless vendors. For these reasons, sending emergency notifications via wireless text messaging can be seen as an ancillary notification method only.

Technical Note


Private Public Safety Paging Network A system consisting of transmitters owned and operated by the public safety dispatch agency and a group of voice and/or digital page receivers. Most emergency service notification occurs by using radio-activated pagers. Depending on the department to be activated, the dispatcher may have to use transmitters from one or more tower sites to cover the district. Simulcast paging activates all the paging transmitters in the system and eliminates the need for repeated broadcasts from multiple, individual sites.

Alert and Paging Alternatives There are two public safety applicable paging system alternatives, analog voice or alphanumeric text. The following analysis highlights the advantages and disadvantages, along with technical and operational insight to alphanumeric text and voice paging.

Paging System Requirements The characteristics of a new paging system for fire and EMS would include:

• One or more dedicated alerting/paging channels

• An alerting/paging system that will support wide-area simulcast paging

• The ability for dispatchers to send alerts while talking with responders on other talk paths

• The ability for responders and officials to monitor adjacent department calls for situational awareness

• No single point of failure including the PSAP or CAD failure

• Ability to be configured to meet changing operational requirements

• Ability to alert an individual, department, special groups and all subscribers

• High system capacity to rapidly alert responders with little or no queuing

Paging System Options Analog voice and alphanumeric text paging each have desirable features and limitations.

Technical Note


Advantages of analog voice paging include:

• Users’ familiarity with voice paging characteristics and monitor/alert functions

• Ability to use the pager as a monitor

• Loud alert tone, typically

• Voice message – can be monitored in low/no-light conditions and while driving

• Ability to monitor pages with a two-way radio or scanner tuned to the appropriate frequency

• Ability to perform paging from a paging terminal with connectivity into the radio system

• Availability of pagers for VHF-LB, VHF-HB and UHF

Disadvantages of analog voice paging:

• Some pagers tend to be less signal sensitive

• Limited receive range – may not be able to monitor fire ground/tactical communications

• Loss of information if pager does not have audio storage.

• Limited number of channels that can be monitored (typically 2)

• Difficult to hear in high-noise conditions

• Pagers often cost in excess of $450.00

• Not P25 capable

• Not trunking capable

Advantages of alphanumeric paging:

• Pagers are typically more sensitive and will work better in low RF signal areas

• Visual display – message is stored until deleted

• Can be tied to a CAD system – does not interfere with traffic between dispatch and responders

Technical Note


• Unit cost of individual pagers is low – typically +/- $100 per unit

• Text message can be viewed and recalled

• There is the ability to send secure messages to all subscribers, along with specific departments, teams and groups – such as chiefs, coordinators, EMS captains and individuals

• Lower priority pages, if authorized by policy, can be initiated from remote terminals – i.e. fire and EMS stations, coordinator’s office, and mobile devices such as a BlackBerrys or similar devices.

• Efficient use of spectrum – a 50-character message will typically take 5 – 7 seconds to be set up and received.

• Dispatchers have the ability to alert while receiving voice traffic from responders.

• Alphanumeric paging can be used with message signs and similar devices. These could be used for fire/EMS station alerting and other applications where wide-area messaging is required.

• High system capacity and thousands of subscribers allows non-conflict use with other users such as law enforcement, public health, highway and public works departments, and code enforcement.

• Backlit displays for night and low-level light conditions

Disadvantages of alphanumeric paging

• Loss of voice monitoring capability

• Loss of voice message

• Change in operating methods

• Loss of ability to monitor alerts using a two-way radio or scanner

• Product not available for VHF-LB

• Requires extreme caution in reading while operating a motor vehicle.

Technical Note


Product Vendors Currently, the majority of emergency responders use the analog voice Motorola Minitor. Other analog voice vendors are:

• Turn-Key Technology

• Swissphone

• Apollo

• US Alert

• Bravo

• Sonik

Vendors of subscriber receivers for alphanumeric paging systems include:

• Apollo

• Turn-Key Technology

• Motorola

• Swissphone

• Bravo

• Daviscomms

• Sonik

• Alpha

• Unication

Paging terminal vendors include:

• Zetron

• Motorola (resells Zetron)

Technical Note


• Sonik

Sonik provides voice and alphanumeric paging infrastructure equipment and system integration.

Zetron makes both analog voice and alphanumeric paging terminal equipment.

Discussions with a Zetron representative revealed the following:

• Certain Zetron paging terminals can be configured to support both analog voice and alphanumeric paging. However in that configuration, voice paging would not be done from a console, as it now is, but rather from a dial-up type system.

• Alphanumeric paging can be integrated with the communication center’s CAD system.

• In the event of a CAD system failure, alphanumeric paging can be done from a stand-alone computer terminal.

• A backup paging terminal can be configured at the communications center or in a back-up center; the backup terminal cannot be configured as a hot standby.

Additional specification information can be found in Attachment 2.

Apollo Gold Alphanumeric Pager

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Motorola Minitor V Analog Voice Pager

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Alphanumeric System Users A sample of those currently using or going to alpha paging include -

• Washington County, PA is going to digital paging.

• Montgomery County, PA

• Bucks County, PA

• Berks County, PA

• York County, PA

Conceptual Radio Paging/Alerting Configuration As public safety two-way voice systems are enhanced, the traditional paging system will be affected. There is the movement to use a dedicated countywide alerting/paging channel. All siren activation and paging will occur on this frequency. This will allow first responders to communicate unimpeded on talk channels with the dispatch center. The dispatcher can assign each incident one or more fire ground/tactical talk paths as necessary.

Pagers Used for Situation Awareness Voice pagers are used by responders to monitor apparatus en route, communications between the dispatcher and first-in units, requests for additional resources, and status reports. In many existing systems most fire and EMS radio traffic occurs on a common dispatch, alert and communications channel and a single fire ground talk path. A responder equipped with a two-channel pager can monitor some or most of these transmissions depending on radio signal conditions.

As fire and EMS radio systems are enhanced, there is the need to dedicate a single channel to paging. This will allow unimpeded two-way voice and paging traffic to occur. Additionally the use of tactical channels will become more commonplace. The dispatcher may assign any one of several fire ground/tactical channels to an incident. Assuming the responder has a two-channel voice pager, they will be able to monitor the alerting/paging frequency and one other talk path. If the radio system infrastructure uses P25 or trunking, the voice pager would be unable to directly monitor those transmissions.

If a responder wanted to monitor the alert, dispatch and fire ground/tactical talk paths he would need a multichannel radio or scanner suitably programmed. Given the increased number of

Technical Note


operational channels there is the potential for the responder to miss critical information if the radio is in the scan mode.

Using alphanumeric pagers for situational awareness is possible but requires a different methodology.

Paging and siren monitor activation information for a department is pre-programmed into the CAD system. Third-party software from firms such as InfoRad and NotePage provides the interface between the CAD and alphanumeric paging terminal. When a call for service is received at the 9-1-1 center, the appropriate department(s) is selected. Call information residing in the CAD database is captured by the interface software and sent to the alphanumeric paging system and transmitted to the pagers. The information normally includes street address, cross streets, call type, map book coordinates (may be tied to a commercial or local map book carried by responders who go direct to the scene and in response vehicles and stations), GPS coordinates, detailed notes, access information (including Knox Box codes when appropriate), county dispatch number, assigned response departments and/or units, hazards on scene and other information. The information sent to the alphanumeric pager is configurable. For example, an initial alert may only include type of call, response mode, address and cross street. Additional alerts could provide more detailed information on a need-to-know basis.

After a department is dispatched and apparatus call en route, the CAD can send an alphanumeric message to all or selected company members/officers that the apparatus is en route. Recall and reduce response status can also be delivered via the pager. Working with the CAD vendor, a variety of notification processes can be developed.

Officers and members who want to monitor the activities of adjacent departments could have those departments’ alerts programmed into their pagers, or the CAD and paging systems can be configured to make situational awareness notifications.

Specifically alphanumeric paging can support the following:

• Location of the call

• Cross streets

• Municipality

• ADC Map Book coordinates - The ADC Maps are available in and cover most of the US. However, more detailed information is provided for the areas with greater populations. The map book information provided in Montgomery County, PA has the format “3141E5” which refers to page 3141, grid E5. This is done to help those who are not

Technical Note


familiar with a particular location to quickly locate it and determine the best and/or alternate routes of travel. Local map systems may be supported as well.

• GPS coordinates - Requested particularly by the EMS community, this allows the responders to input the coordinates into their GPS units a find an appropriate route of travel from their locations to the scene. This is also helpful to others, especially when responding into areas for mutual aid. This same information is provided to helicopters for landing-site locations.

• CAD notes concerning the call - Provides more detail than that given in an initial dispatch, along with sensitive information not normally voice transmitted.

• Follow-up information (additional broadcasts) such as:

o Reports of first-arrival units

o Instructions for specific action by responders

o Recall of responding units by command officers

o Access codes to keypad-equipped buildings or areas

o Phone numbers best not voice delivered

o Names of contact personnel

• Amber Alert or other B.O.L.O. information.

• Descriptions and related details not otherwise easily recalled or understood from voice messages.

• Flood, evacuation, road closures, etc.

• Delivers a host of data the user can store in the pager for later retrieval and reference.

Levels of Priority

Pagers, depending on manufacturer, offer numerous levels of priority and alerting. Through a combination of software programming and key selection, the pager can sound different alerts for various functions. For example, in fire pager, one may want the local general alarm to be loud and of a sound selected from the pager’s selection screen, officers-only dispatch to be a different tone, and EMS to a single beep with the message going to a mail drop instead of the general screen. An EMS pager may be configured differently.

Technical Note


There are two alphanumeric paging protocols, FLEX and POCSAG. POCSAG at 1,200 baud is recommended for public safety systems. FLEX is used for large commercial networks. Cap codes are the unique addresses that an alphanumeric pager will receive. For example, there would be a unique cap code for each fire department and rescue squad. Likewise the chief, chief officers as a group and special teams could each have a unique cap code. Depending on vendor and configuration, POCSAG can support six unique cap codes with additional sub codes under each primary cap code. Depending on the product and manufacturer, multiple cap codes can be programmed and switched on or off – except for the primary cap code. Some products have a feature called mail drop. This allows the user to receive messages but not be alerted. Alphanumeric systems can be designed to support thousands of unique individuals or stations.

Technical Issues System Configuration – Each analog pager can support up to 8 two-tone sequential alerts. Analog systems are typically configured to support all-call for a department/agency, officers’ call, special teams and countywide alert. Alphanumeric systems can provide a similar ability to notify departments, officers, special teams and countywide alerts. However, alphanumeric systems can be person specific. Alphanumeric systems can be configured using the CAD, paging terminal and the pager, resulting in hundreds or thousands of notification combinations. Additional configuration information for analog and alphanumeric systems is found in Attachment 1.

Coverage – Paging systems need to provide countywide seamless coverage. A sufficient number of tower sites are required to provide adequate signal levels. Other factors such as local noise and interference affect the performance to paging systems. VHF low band typically has a high noise floor and poor building penetration that limits the pager’s performance. VHF high band and UHF are better suited for paging. The sensitivity of the pager itself will impact performance. The VHF-HB and UHF Motorola Minitor V sensitivity is –97 to –95 dBm while a typical alphanumeric pager’s sensitivity ranges from –90 to –107 dBm; better than a 2-1 improvement in performance potential on average.

Simulcast – The use of simulcast transmissions allows all sites in the system to transmit at the same time. To accomplish simulcast transmissions, precise timing is required. In multisite simulcast systems, alphanumeric paging works better than voice.

Subscriber Issues – The use of an alphanumeric pager while operating a motor vehicle may be problematic. Agencies that have alphanumeric paging systems have taken the following measures to limit potential problems. These include:

• Use large fonts

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• Keep initial messages concise – address, cross street, type of incident, hazards, and time of call.

• Install vehicular monitors in response vehicles

Alert Tone – For the Motorola analog voice Minitor V the audio alert is 96 dB, while for the Motorola alphanumeric Advisor II the audio alert is 76 dB. The Apollo alphanumeric pager with charging stand and alert amplifier has an audio alert comparable to the Minitor V, according to a company representative.

Backup and Redundancy – For both analog and alphanumeric paging, there must be a backup paging method along with redundant systems to minimize the impact of component failures. There needs to be backup paging terminals, redundant connectivity paths, and if the primary communications center fails, a backup communications center. Alphanumeric pagers have the additional ability to receive message from a local, authorized personnel computer or even a BlackBerry type device.

Paging System Migration Even if a client chooses to keep analog voice paging and alerting on an existing system, there will be operational changes if system enhancements such as trunking and P-5 are used.

Migrating to a new analog voice system will require the following:

• New paging system infrastructure including transmitter sites, simulcast equipment, and terminal equipment. Radio equipment will need to be narrowband (12.5 KHz) compliant. Only Minitor V and Advisor II pagers can be programmed to operate in the narrowband mode. All other pagers will have to be replaced by 2013 per FCC Rules.

• Backup and redundant systems

• New station siren monitors

• New responder pagers

• System characteristics training

Migrating from analog voice to alphanumeric will require the following:

• New paging system infrastructure including transmitter sites, simulcast equipment, and terminal equipment. Radio equipment will need to be digital compliant.

• Backup and redundant systems

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• New station siren monitors

• New responder pagers

• System characteristics training

The advantages with using analog voice systems and equipment are:

• Typically a large supply of existing personal paging receivers

• An existing infrastructure

• Familiarity with the characteristics of the paging system and personal paging receivers

• Often the ability to listen to fire/EMS dispatch/control and one other channel (assuming the pager is equipped with dual frequency receive)

Disadvantages with analog systems and equipment could include:

• VHF low band receivers do not demonstrate good receiver sensitivity nor reliable operation inside buildings.

• Usually lacks seamless countywide coverage and requires repeated pages from multiple towers

• Because a single frequency in older systems is commonly used for both paging and dispatch, during the early minutes of an alarm, there is contention between departments being paged and units responding.

• The Motorola Minitor has the bulk of the voice paging market. There is little product competition.

• Minitor paging receivers cost more than $450 per unit.

• Voice announcements can be difficult to hear in noisy environments.

As radio systems are enhanced there is the opportunity to improve the paging and alerting system.

Technical Note


Attachment 1 - Configuring A Paging System

Analog – An analog voice paging system uses specific audio tone combinations to activate, or open, the pager’s receiver so that the voice message can be heard. Typically there is a unique set of tones for each function. For example, there would be a set of tones each for general call, special team call, or officers only call. Unless the individual has a special operational function they would not have their own unique set of tones.

Historically, Motorola and GE had standard paging tones along with companies such as RCA and BRAMCO. There were companies such as Reach that developed somewhat standard tones. Companies such as Plectron (very popular), and Federal used custom tones. Motorola literally has more than 100 standard tones; GE used about 30. Over the years, paging plans evolved and would contain some tones from Motorola, along with some tones from GE, Plectron and Federal.

The most common format is known as 1+1 or two-tone sequential. These also had group tones that were single for Motorola and replacement tones for GE. There is also single tone, 2+2, 1+1+1, five/six tone format, as well as the common DTMF. The single tone and dial-pulse DTMF are not commonly used.

Paging consoles have a built-in tone generator. This is rarely done in a computer. Rather it is done in the console central electronics. The modern IP console generates tones in the console. Virtually any console, basic to advanced, has some type of paging support built in. Unfortunately, with the amount of customization and uniqueness of paging, most consoles are not all inclusive and do not support all of the possible configurations. Many companies make separate paging tone generators. The Zetron Model 25 has been in use in dispatch centers for many years and with its extreme flexibility continues as a viable product. Paging terminals from some of the major equipment vendors may not support formats other than their own.

Paging is a complex subject due to the age, customization, and long-time use of legacy tones for EMS, fire and siren control. Beside the tones, the timing for each format is different (even within a format) and can be very critical.

Alphanumeric – An alphanumeric paging system uses a sequential series of data to send alerts followed by a text message.

There are three possible ways of configuring an alphanumeric paging system; however, only one method is recommended for public safety users. Configurations that are based on terminal or pager control techniques are not recommended.

Using the POCSAG format, designers need to select a pager that will support 8 or 16 POCSAG cap codes. The system is capable of generating over 2 million unique codes, however, limiting it to 250,000 unique codes is recommended. The decision to use 8 or 16 cap

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code devices will be a function of how many agencies the subscriber wants or needs to monitor.

The POCSAG signal format is composed of a synchronized preamble consisting of at least 576 bits and followed by batches of code words. Each batch contains a synchronizing code word that contains two code words. One of the code words is the pager address and the other code word is the message information.

A standard design method would use the following plan. Each pager in the system is assigned a unique cap code. This allows for individual pages, while assigning a unique cap code to each pager, allows for over-the-air programming. Subsequent cap codes could be for user-defined alerts such as all departments, primary department, officers, special team and adjacent departments call. For example, the 8 cap codes pager could support the pager unique cap codes, a primary department cap code and 6 other selections – such as adjacent departments. The 16 cap codes pager could support 14 other selections.

In a public safety system, the first design criterion is how many subscribers need to be supported. How many officials such as county fire coordinators, EMS coordinators, director of emergency services and deputies, key executives, and others who are not associated with a specific department must be supported? Then how many cap codes does each department need – general alarm, crew call, officer call? And finally, is there a requirement to have every pager programmed with a common countywide code that could be used for weather alerts and other wide-area information dissemination?

Depending on the pager there may be an ability to select unique alert tones or vibration for the various cap codes.

The data rate of 1,200 baud is commonly used, however, the slower 512 baud can provide slightly improved coverage and reliability for difficult communications design situations.

Developing a system configuration requires careful planning and record keeping for each development.

Technical Note


Attachment 2 – Pager Options

The following pages

STRENGTHENING THE LINK: A NEW GENERATION VOICE PAGER FOR A MORE SECURE COMMUNITY

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Community improvements – a major upgrade in performance and optionsAs the primary pager supplier for many community fire departments, we at Motorola take our responsibility to providing the best performing, most reliable paging products very seriously. Where improvements can be made, we make them. When customers request options, we surpass expectations.

The result is the MINITOR V, a new generation of pager, ideal for fire departments as well as businesses and other organizations that must react quickly in times of emergency.

A few of the important features and enhancements you should know:

MINITOR VBandwidth options. You now have the option to program the MINITOR V on narrow or wide-band channels for both UHF and VHF.

Improved paging sensitivity. To receive signals consistently over a wide area, even with a weak signal.

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Dependable

Responsive

Did you know? Of the more than 1.1 million U.S. firefighters, nearly 73% are volunteers.Source: National Fire Protection Association

Expanded alert tones. As many as 12 programmable tones, including new musical options, are available to communicate specific alerts.

Tremendous stored voice capacity. Recording time increased to eight minutes.

Rugged dependability. Sturdy housing and solid, responsive knob action. The MINITOR V meets Military Standard 810, Procedures 1 for driving rain.

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Single and Dual Channel modelsWide and Narrow-band Programmable Channel SpacingVHF and UHF models only

Expanded Stored VoiceRecords up to 8 minutes of voice message for playback

Silent Scan (Dual Frequency model)Scans both channels silently, alerts on either channel

Priority Scan (Dual Frequency model)Plays all traffic on Channel 2, alerts on Channel 1

Speaker/Earphone Jack

12 Alert Tones Per ChannelSupports 8 two-tone pairs and 4 long-tone alerts

Programmable Music AlertsSupports 10 different musical alerts

Function Mode Announcement (Stored Voice option)Announces operating programmed mode

Customizable options along with dependable reception

MINITOR V

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Customizable options along with dependable reception

MINITOR V Additional Features• Meets MIL-STD 810E, Procedures 1 for

driving rain

• Tone, Vibrate or Vibrate then Tone Alerting Options

• Field Programmable Frequencies and Tones

• Certified UL Intrinsically Safe Division 1, Class I, Group C, D, Class II, Group E, F, G

MINITOR V Standard Package• Battery Pack

• Standard Charger

• User’s Guide

• One-Year Warranty

In Control

Did you know? Underwriters Laboratory has certified the MINITOR V as intrinsically safe for hazardous locations.Division 1, Class I, Group C, D, Class II, Group E, F, G.

MINITOR V Specifications

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Accelerated Life Test

Motorola’s Accelerated Life Test (ALT) is a developmental process of rigorous laboratory testing that simulates years of field use. Motorola has a firm commitment to quality and reliability. These pagers have been designed, manufactured and tested to achieve high levels of component and workmanship quality. Motorola pagers are designed to minimize costly repairs and downtime.

Frequency Range 33-49 MHz 143-174 MHz 406-430 & 450-512 MHz Maximum Frequency Separation 4 MHz 143-166.9975: 8 MHz 406-430: 8 MHz 167-173.9975: 7 MHz 450-493.9975: 8 MHz 494-503.9975: 10 MHz 504-512: 8 MHz Sensitivity Alerting Typical (Wide/Narrow Band) 4.0 µV/m 4.5 µV/m 3.5 / 4.5 µV/m 3.0 / 4.0 µV/m Maximum (Wide/Narrow Band) 5.0 µV/m 5.5 µV/m 4.5 / 5.5 µV/m 4.0 / 5.0 µV/m Selectivity 65 dB 65 dB 65 dB Spurious Image Rejection 55 dB 55 dB 55 dB Audio Output @ 12” (Alert/Voice) 96/94 dB 96/94 dB 96/94 dB Audio Distortion 3% 3% 3% Frequency Stability +/- 0.0010% +/- 0.0010% +/- 0.0005% Channel Spacing Wide/Narrow Band1 20 kHz 30 / 15 kHz 25 / 12.5 kHz Programmable Addresses 12 Per Channel 12 Per Channel 12 Per Channel Voice Storage Time N/A 8 Minutes N/A 8 Minutes N/A 8 MinutesPower Supply 3.6v NiMH Battery Pack 3.6v NiMH Battery Pack 3.6v NiMH Battery Pack Battery Life2 (between charge cycles) 10 Days 10 Days 10 Days

GENERAL SPECIFICATIONS Low Band VHF UHF Standard Stored Voice Standard Stored Voice Standard Stored VoiceSingle Channel A01KMS7238_A A01KMS9238_A A03KMS7238_A A03KMS9238_A A04KMS7238_A A04KMS9238_ADual Channel A01KMS7239_A A01KMS9239_A A03KMS7239_A A03KMS9239_A A04KMS7239_A A04KMS9239_A

1. Low band models do not support narrow band channel spacing2. Duty Cycle: 8 Hour Day / 5 messages @ 30 seconds each UL certified intrinsically safe for hazardous locations: Division 1, Class I, Group C, D, Class II, Group E, F, G

MINITOR V Accessories Part Number Description

RLN5703A Standard Charger RLN5704A Charger Amplifier, Lowband RLN5705A Charger Amplifier, VHF RLN5706A Charger Amplifier, UHF RLN5707A Battery Pack

BenefitsCharges battery pack while in pager, as well as spare.

Charges battery pack while in pager, as well as spare. Also has 2.5 watt audio amplifier for louder output in high noise environments.

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Motorola Original – When an accessory is purchased with this seal, it certifies a Motorola Original® Accessory. These high-quality accessories allow your customers to properly charge and safely transport the MINITOR V two-tone voice pager. Motorola Original Accessories carry a one-year limited warranty.

MINITOR V Service and WarrantiesMotorola stands firmly behind its products. Whether it’s a warranty, availability of parts and service, support of dealer-provided service or other offerings, we’re here to help you succeed.

Ensure MINITOR V two-tone voice pagers are in peak operating condition with Express Service Plus (ESP). ESP is an optional service plan available for depot service coverage for a period 2 or 4 years beyond the original Motorola warranty. These plans are available on MINITOR V pagers for an additional fee, and are available for purchase at the time of an equipment order or prior to the expiration of the standard commercial warranty period. Service is provided by the Radio Support Center in Elgin, IL. When your equipment needs service, rely on Motorola’s factory-trained service personnel to help ensure their equipment remains within factory operating specifications.

Did you know? The MINITOR V meets Military Standard 810, Procedure 1 for Driving Rain.

© Motorola, Inc. 2005. Motorola, Motorola Original, and the Stylized M logo are registered in the U.S. Patent and Trademark Office. All other product or service names are the property of their respective owners.

MD-MINITORVBROCH

For more information, please contact:

Radio Products and Services Division1313 E. Algonquin Rd.Schaumburg, IL 60196Phone: 1-800-422-4210TTY: 1-800-522-5210Fax: 1-800-622-6210U.S. Federal Government customers:Phone: 1-800-826-1913www.motorola.com

ADVISOR II ™

ONE WAYALPHANUMERICPAGER

ADVISOR II ALPHANUMERIC PAGER

Alphanumericmessagingin a feature-richpager idealfor demandingbusiness environments.

Model NumberA03DTS5962AA - VHF

A04DTS5962AA - UHF

Synthesized

Hard-working Business Tool

ADVISOR II™ ALPHANUMERIC PAGER

The Advisor II pager provides exciting capabilities inmessaging and can become a vital part of your dailybusiness life. The pager’s four-line display andexpanded functionality incorporate many of the mostadvanced paging features available. These featuresinclude 52 message slots for storing multiple pages,both a personal notebook and mail drop notebookarea for message management, and a large electro-luminescent display with zoom feature foreasy readability.

The Advisor II pager is synthesized to allow for pro-gramming in the field, utilizes POCSAG technology,and is available in either UHF or VHF models.

Quick User Guide:

• Displays up to 4 Lines of Text and 80 Characters per Line

• Optimax® EL Electra Light for Optimum Readability

• Zooms in on 2 Lines for Larger View

• 52 Message Slots and 4 Individual Cap Codes

VHF FREQUENCY RANGE

UHF FREQUENCY RANGE

Band A 143-152 MHzBand B 153-162 MHzBand C 163-174 MHZ

Band A 450-459 MHzBand B 460-470 MHz

SPECIFICATIONSTransmission Speed: 512 / 1200 / 2400 Baud RateModulation: FSK+ / - 4.5KHzChannel Band Width: 25KHzIntermediate Frequency: 21.4MHz / 450KHzSensitivity (typical): 4uv/m(512BPS) / 7uv/m(1200BPS)

8uv/m(2400BPS)Adjacent Channel Selectivity: 55dB @ +/-25KHzImage Frequency Rejection: 50dBSpurious Response Rejection: 50dBIntermodulation Rejection: 50dBAlert Response: 75Bspl @ 30CMAmbient Working Temperature: -5 degrees C to - 40 degrees CBattery: 1.5 Volt "AA" Alkaline x 1Dimension: 81mm(l) x 55mm(w) x 18.5mm(h)UL Rating: Class 1, Division II, Groups A, B, C, D

MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office.All other product or service names are the property of their respective owners. © Motorola, Inc. 2003.

ADVISOR II TM PAGER HAS THESE FEATURES:

DISPLAY:

• Displays up to 4 Lines of Text and80 Characters per Line

• Up to 30,000 Maximum Character Capacity

• Optimax® EL Electra Light for Optimum Readability

• Zooms in on 2 Lines for Larger View

• Displays Time of Day and Date

INDICATORS/ALERT FEATURES:

• Built-in Alarm Clock

• Event Alarm that Allows the User to Set a One-Time or Daily Alarm for up to 5 Personal Messages

• User-Selectable Alerts, Including Vibrating Alert, Standard Alert, Chirping Alert, Seven Different Pleasing Alerts, or No Alert (Silent)

• Reminder Alert to Notify the User of Unread Messages

• Graphic Battery Gauge that Shows Battery Level

MESSAGING:

• 52 Message Slots for Storing Multiple Pages

• 4 Individual Cap Codes to Allow the User to Receive Individual or Group Pages

• Message Time and Date Stamping that Indicates When Each Message was Received

• Message Preview to Allow the User to View the First Line of Each Message for Easy Reference

• Locks up to 10 Messages, Preventing Them From Being Replaced When Memory is Full

• Duplicate Message Management that Indicates When Additional, Identical Pages are Received

• Selective Erase/Erase All Feature that Allows the User to Erase Messages Individually or All at Once

• Saves Messages When Off or When the Battery is Being Changed

• 2 Notebook Areas, Including a Personal Notebook for Storing Personal Messages and a Mail Drop Notebook for Storing Information Service Messages

6880309P57

For more information, please contact:

Alphanumeric

Information

Br802

VHF (135 - 175MHz), UHF (452 - 468MHz),

900MHz (929-932MHz)

31/21 POCSAG Code

25 kHz

+/- 4.5 kHz

VHF/UHF 900MHz

-107 dBm -107 dBm (c.f. 22.5dB)

55 dB 40 dB

50 dB 40 dB

50 dB 40 dB

-10ºC to 50ºC 5ºC to 40ºC

75 dB @ 12 inches

1 x Alkaline AA

65 grams

80 x 54 x 19 mm

Model no.

Frequency:

Code Format:

Channel Spacing:

Frequency Deviation:

Paging Sensitivity:

EIA Selectivity:

EIA Spurious and Image:

IM Rejection:

Operating Temperature:

Alert Tone Loudness:

Battery Type:

Weight (with battery):

Dimensions:

Synthesized POCSAG4-line Alphanumeric Pager

Contact Us

Spppeccificationssca

Features

· 4-line alphanumeric display,

(20 characters per line)

· Up to 40 inbox message slots

· Up to 24 info slots

· Time and date display

· Time and date stamping

· Unread message reminder alert

· Protect up to 20 inbox, 20 saved

messages

· 5 history records in info

· Info alert - individual slot control

· Battery level indicator

· Out-of-range indicatoroOu ange indicatoran

· Continuoonon Co ous message indicatoressage ind

· EL back kacbaback lightghtlight

· Memory retention

· 1 daily alarm

· Vibrate/ 8 pleasing/ vibrate then audible/

no alert

· 3-speed page scrolling

· Zoom in from 4-line to 2-line display

· Adjustable LCD contrast (0-7 level)

· Low cell reminder

· Priority call

· 4 selectable alert durations;

8sec/16sec/40sec/continuous (PPS option)

· 3 selectable alert modes; All alert, audio only,

ib t / l (PPS ti ) vibrate/sleep (PPS option)

· Tone message (PPS option)

RAD DEV FOR HAZ LOC INT SAFE

CI.I,Div1,Gr.CD, Cl.I,Div2,Gr.ABCD, Exia, T4

Daviscomms BR 802 FlexSynthesized FLEX™ 4-line Alphanumeric Pager

Features

- 4-line alphanumeric display (20 characters per line)- Up to 30 inbox message slots- Up to 15 mail-drops- Time and date display- Time and date stamping- Unread message reminder alert- Protect up to 15 inbox, 16 saved messages- 5 history records in info- Info alert - individual slot control- Battery level indicator- Out-of-range indicator- Continuous message indicator- EL back light- Memory retention- 1 daily alarm- Vibrate/ 8 pleasing/ vibrate then audible/no alert- 3-speed page scrolling- Zoom in from 4-line to 2-line display- Adjustable LCD contrast (0-7 level)- Low cell reminder- Priority call- 4 selectable alert durations; 8sec/16sec/40sec/continuous (PPS option)- 3 selectable alert modes; All alert, audio only, vibrate/sleep (PPS option)- Tone message (PPS option)- PPS programmable group and folders name

Specifications

Model No.: Br802

Frequency: VHF (135 - 175MHz), 900MHz (929-932MHz)

Code Format: FLEX, 1600/3200/6400 bps

Channel Spacing: 25 kHz

Frequency Deviation: +/- 4.8 kHz VHF 900MHz

Page 1 of 2New Daviscomms Pagers Daviscomms BR802 Flex

12/17/2009http://www.lmcwirelessusa.com/pagers/daviscomms-br-802-flex.html

Paging Sensitivity: -104 dBm -104 dBm (c.f. 22.5dB)

EIA Selectivity: 50 dB 40 dB

EIA Spurious & Image: 50 dB 40 dB

IM Rejection: 50 dB 40 dB

Operating Temperature: -10 ºC to 50 ºC 5ºC to 40 ºC

Alert Tone Loudness: 75 dB at 12 inches

Battery Type: 1 x Alkaline AA

Weight (with battery): 65 grams

Dimensions: 80 x 54 x 19 mm

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Page 2 of 2New Daviscomms Pagers Daviscomms BR802 Flex

12/17/2009http://www.lmcwirelessusa.com/pagers/daviscomms-br-802-flex.html

Welcome to ApolloToday is 07/17/2010

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New Releases

Voice Pagers

XP Series Pagers

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NTIA NB Pagers

In House Paging

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Telemetry

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August 2008

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Home >> XP Series Pagers >> Apollo Gold XP

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Apollo Gold XP

Apollo Gold XP AL27 Water Repellant With Desktop

Charger Meets IP54 Specs

Key Specifications/Special Features:

1. Synthesized or Crystal Type

2. Loud Buzzer, Strong Vibrator

3. Blue Back-light, Large Display

4. 4 Keys Operation, User Friendly Interface

5. Large Memory Size Up To 262,144 Letters

6. Selective PC or Hand Programmable

7. Water-proof and Dust-proof

8. 2.4V 350mAh Rechargeable Battery

9. Slow charging

10. Support Languages: English, Spanish, Portuguese,

Russian, German, and French

GoldXP Rich Sophistication:

4 Lines, Total 84 Alphanumeric One Page Display

IP-53 Approval

Blue Back-Light, Large Screen

4 Keys Operation, Easy Operation

Use Rechargeable or Alkaline Battery: AAA Size

Desk Charger ( Optional )

Large Memory Size; Total Capacity 259,062 Letters

General Message: 16 sets + Message Full:10 sets,

total capacity 20480 letters

Personal Message: 10 sets, total capacity 1000

letters

Mail Drop: 15 sets, total capacity 228,345 letters

4 Beep Alerts with LED Flash, 10 Melody Alerts

with LED Flash, Vibration with LED Flash, LED

Flash Only, or Sleep

12hr or 24 hr format real time clock ( selectable )

Unread Message Reminder Alert

Error Message, Duplicate Message, Full Message

Indicator

Manual pager on/off

Convenient Functions; 5 Daily Alarm, Auto Scroll,

Auto Sleep, Zoom In/Out

10 Sets for Messages Lock

Real Time Clock Calendar

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1 of 2 7/19/2010 3:22 PM

Message Time Stamp

Month, Date, Year, Time Display ( British or

American date format )

5 sets daily alarm

Memory retention during battery replacement

Page scrolling ( selectable )

Selective PC or Hand Programming

Up to 8 Capcodes for POCASG

Specifications:

Model AL-A27 & AF-A27

Frequency138~174MHz, 408~473MHz,929~932MHz

Paging

Sensitivity

5 uV per meter for 512 bps POCSAG7 uV per meter for 1200 bpsPOCSAG

EIA

Selectivity:60 dB+/- 25KHz

Spurious

Rejection:55 dB below carrier

Image

Rejection:50 dB below carrier

Frequency

Stability:

7 ppm of reference frequency form-10to 50C ( +25 Cref. ) , 10 ppm forVHF

Frequency

Deviation:+/- 4.5 KHz

Code

Format:31/21 POCSAG code format ( CCIRCode # 1 )

Alert Tone

Loudness:88db @ 10 cm

Transmission

speed :512 bps / 1200 bps / 2400 bps

Dimension 80(L) x 53(W) x 20(H) mm

Weight with

battery:Approximately 56 g (WithoutBattery)

Click Online Order

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2 of 2 7/19/2010 3:22 PM

Swissphone DE920The digital pager for higher demands

www.swissphone.com

The most important performance features

> 32 capcodes (128 addresses), frame independent

> VHF and UHF capability

> Synthesized

> IP54 certified (ensured with leather carry bag LH900)

> 3-line backlit LC Display with large character set

> Optional IDEA™ 128 bit encryption

> Optional intrinsically safe model

Designed to meet the needs of more deman-ding users, the DE920 packs a lot of features and functions. Just to mention a few: 32 RIC as well as 9 alerts/user profiles and 1 expansion profile. Profile selection enables the switching on and off ofindividual RIC. Another new feature: a frequency synthesizer using PLL technology. This offers a high degree of flexibility when adjusting the receiver fre-quency and thereby improves serviceability.

Moreover, the high-contrast 5mm large font display and the easy-to-use 3-button operation with scroll function makes the DE920 one of the user-friendliest devices available. The newly developed ECO mode is also integrated in the DE920’s design. In idle state, the pager is set in a sleep mode and the display is switched off. Of course, the pager remains active and ready to receive alarm signals. During ECO mode, reception sensitivity is enhanced and this useful feature further increases the contactibility of the user.

Performance features DE920

VHF Frequency bands (MHz) VHF 81 - 88 MHz (4m band)VHF 138 - 174 MHz (2m band)UHF 400 - 470 MHz (70cm band, on request)

Channel spacing 12.5 / 20/25 kHz

Modulation DFSK / FFSK (on request)

Sensitivity typical value at 2m UB(best position at «salty man» )

@ baudrate 512 bit/s 3.0 μV/m @ baudrate 1200 bit/s 3.5 μV/m@ baudrate 2400 bit/s 4.0 μV/m

Frequency processing synthesized PLL (frequency within +/-500 kHz software adjustable)

Number of channels 1

Compliance TR-BOS (DME II), ETSI EN 300 390

Norms IEC 60068-2-27 (shock),IEC 60069-2-6 (vibration),IEC 60068-2-32 (drop test),IEC 60529:1991 + A1:2000 (IP 52*)IP54 ensured with leather carry bag LH900

Capcodes (Addresses, RICs) 32

Display - 3 lines, 16 characters per line- bright back light- strong vibrator with pause intervals- accurate battery status indication, home network identification, message input, call type, alarm clock, time- programmable user information

Alerting - acoustic > 80dB(A) @30cm distance- 16 beep patterns, programmable per address- message alert always displayed immediately- 9 alerts/user profiles + 1 extension

Miscellaneous - ideal for operation with left or right hand- date, time and alarm clock functions- on air programming- option IDEA™ 128 bit encrypting- IP54* protection class- temperature range 14F to 131F (-10˚C to +55˚C)- weight 3.42 oz. (97 g) with batterySpecifictions subject to change

DE920

North-American Representative OfficePaul KaiserSwissphone certified Product Specialist1460 Main Street, Suite 9, Sarasota, FL 34236Phone 800-596-1914, Fax [email protected]

Additional information: www.swissphone.com

08.0

7 03

4222

5 A

G

www.swissphone.com

Swissphone RE729 The latest analog receiver for Emergency Professionals

Designed for Emergency Professionals, the RE729 can be programmed with the five nationwide VHF VTAC and VCALL channels (151.1375, 154.4525, 155.7525, 158.7375 and 159.4725MHz). Up to 45 additional channels may be program-med by the user. Together with the flexible scan feature and the class leading configurability the RE729 is ideal for day to day use.

Thanks to its user profiles, the RE729 can be adapted at any time to fit changing assignments. The time stamp and alert timer provide additional support for scheduling a response.The RE729 is the ideal 2- and 5-Tone pager for use in all alerting and emergency dispatching networks.

The legendary swiss quality, throughout construction highlight the functionality and durability of Europes most popular pager. Whether you are an Emergency Professional or a Voluntary Fireman Swissphone analog pager are unquestionably your best choice.

The most important performance features

> 32 addresses with 50 user profiles

> Frequency synthesizing via PLL reduces set-up times for deployment

> Four minutes voice memory, dividable, can be set as fixed or dynamic (stored voice)

> IP54 certified (splash proof)

> Optional multi channel, allows the pager to utilize several different receiving frequencies

> Scan capability on all channels

Narrowband-Ready

Performance features RE729 stored voice

Memory for voice messages 4 minutes, can be divided, dynamic and fixed

VHF Frequency bands (MHz) RE729: 151 - 160 MHzRE629: 146-155 MHz / 155-164 Mhz / 164-174 MHz

UHF Frequency bands (MHz) RE629: 450-470 MHz

Frequency programming range RE729: 9 MHz (151-160 MHz) RE629: 1MHz

Channel spacing 12.5 / 20/25 kHz (narrowband-ready)

Frequency processing PLL

Sensitivity (best position) 4m/2m < 3,5 µV/m

Option Multi-Channel, scannable yes

Compliance/Norms EN 300-296-1/300-341-1 // IEC 60068-2-27 (shock)IEC 60069-2-6 (vibration)IEC 60529: 1991+A1:2000 (IP54) // IEC 600068-2-32 (drop test)(Dust: Equally to MIL-STD 810F Method 506.4, Procedure III)(Rain: Equally to MIL-STD 810F Method 510.4, Procedure III)

Sets of tones 32

Frequencies Single Channel:1 Multi Channel: 50

Alert memory 24

Alarm timer yes

Vibrator yes

Clock and alarm display yes

Monitoring function yes

Standard battery type, AA size yes

Power management dry cell (1.5V) 165 hNiMH rechargeable (2200 mAh) 180 hNiCd rechargeable (800 mAh) 65 h

Case (H x W x D) 78 x 53 x 24 mm // 3.1 x 2.1 x 0.95 inches

Protective case category IP54 (EN 60529, category 2)

Push to Listen

Silent Alert with or without Voice Announcement

Manual Reset, Timeout Reset

Swissphone Smart Reset

Specifications subject to change

32 adresses in 50 user profiles: 50 user profiles and the easy-to-activate expansion profile provide a wide range of options to configure the 32 addresses to the requirements of the task at hand and can be assigned appropriately.

Improved display legibility: The 4-digit, 7-segment display constantly shows the currently active profile. The time is displayed at the touch of a button. If the RE729 receives an alert, the receiving address appears first, then the stopwatch flashes. When the message is retrieved, the alert time is also shown.

Economical: Thanks to PLL (phase-locked loop) technology, the receiving frequency can be pre program-med, in addition to the operating functions.

Reliable and robust: Made in Switzerland for a persuasive combination of quality and functionality. State-of-the-art technology, excellent reception and its handy format make the RE729 the best in its class. The Swissphone compact casing is exceptionally robust thanks to its two interlocking convex halves and further protection is provided by all-round rubber cushioning.

Safe investment: The world-wide service net of Swissphone assures an optimal and continuous functiona-lity of the devices. Replacement parts are kept available for at least seven years after production of a device ceases.

RE729 stored voice

Swissphone llc1194 Ash Street, Suite CWindsor, CO 80550(800)-596-1914www.swissphonena.com

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