06 Enel Distribuzione activities to enable Customer engagement and Active Demand

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Enel Distribuzione activities to enable customers engagement and active demand Roma, 19 Settembre 2012 Marina Lombardi Enel Distribuzione SpA

description

By Marina Lombardi , Enel Distribuzione SpA

Transcript of 06 Enel Distribuzione activities to enable Customer engagement and Active Demand

Page 1: 06 Enel Distribuzione activities to enable Customer engagement and Active Demand

Enel Distribuzione activities to enable customers engagement and active demand

Roma, 19 Settembre 2012

Marina Lombardi

Enel Distribuzione SpA

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The company

The Enel group is:

the largest utility in Italy and one of the main utilities in Europe

40 countries, 97 GW installed, 61 Million customers

Enel Distribuzione is:

the company in charge of the distribution of electricity to final consumers and of the metering service

80% of the market, with 245,2 TWh energy distributed in Italy (2011)

31,5 millions of final users in Italy

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Enel smart metering

From 2006:

Smart metering completely deployed in Italy

2011

Remote readings

331 Millions

Remote operations

15 Millions Example of TOU tariffs offered in the past by Enel

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It reads consumption

data from the smart meter and

makes them available to customers

devices

It is being tested in the pilot

Enel Info+ targetting to involve around 8000 residential customers

Enel smart info

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Enel Info+

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Smart Info

Display

Smart Info

Manager

Smart Info

Mobile

Smart Info

Enel Info+ kit

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ANALYSE: Smart Info Manager

“SEE” plus:

• detailed analysis of load profile

• comparisons in time

• energy efficiency suggestions

EXPLORE: Smart Info Mobile

“SEE” + “ANALYSE” accessible from a smartphone

SEE: Smart Info Display

• Current, historical, tendency consumption

• Tariff time bands notification

• Power limits alarms

• Contractual data visualisation

• Messages from SO

• extra information (date, hour…)

Enel Info+ functionalities

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Enel info+ display UI

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The path towards active consumers

SEE ANALYSE

EXPLORE

CONTROL

INTERACT

Enel Info+

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Energy@home association

Design of a communication infrastructure and open protocol that enable brand new value added service based

upon information exchanges related to energy usage, consumption and tariffs

Compliant with Zigbee

Home Automation

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Energy@home association

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Energy@home trial

Trial ongoing in Italy with around 50 residential consumers

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The path towards active consumers

SEE ANALYSE

EXPLORE

CONTROL

INTERACT

Enel Info+ Energy@home

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Third commercial parties acting as intermediaries between the

energy market and residential consumers

The ADDRESS project

Types of Managed Load

Consumer sets preferences on the Energy Box (money saving, time and

temperature flexibility) and puts smart appliances on remote control

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The path towards active consumers

SEE ANALYSE

EXPLORE

CONTROL

INTERACT

Enel Info+ Energy@home

address

Developing the enabling framework to make this possible

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THANK YOU