© 2017 Encore Intellectual Property. All rights reserved ... · Manager App on Encore Using the...

© 2017 Encore Intellectual Property. All rights reserved. Actsoft and Encore logo are registered trademarks and service marks of Actsoft Intellectual Property and/or Actsoft affiliated companies. All other marks are the property of their respective owners.

1


The need for Encore:

69% of businesses today look to increase their efficiency and productivity through the use of mobile worker applications. Source: Frost and Sullivan 2013

Companies struggle to stay “in the know” when it comes to managing their mobile workforce.• 45% face market demands of a

continuously changing workforce

• 44% need more relevant information for decision making

• 33% need to gain more control of labor cost to deal with economic instability

Source: Aberdeen Group, July 2013

2

Powered by Actsoft


3

About EncoreKey features:

• Job Order Dispatch – Send job information out, track progress, and manage workloads all in near real-time.

• Wireless Forms – 200+ standards mobile form app modules for complete customization towards specific industries.

• Timekeeping - Allows employees to clock in and out while on-the-go with the ability to track lunches and breaks wirelessly.

• GPS Tracking – Provides breadcrumb trails of worker activity. Create geo-fences for customer and other locations for reporting purposes.

• Fleet Management - Locate vehicles from any web browser with easy to install tracking devices.

• Asset Management - Set alerts and run reports on the movement of your high-value assets with GPS and motion-based monitoring technology.

Powered by Actsoft

Increase productivity, gain efficiency, and improve accountabilityEncore is a cost-effective, cloud-based business platform that gives companies of any size in any industry the ability to build and customize a mobile workforce, fleet and asset management solution for their specific business needs.


4

Why Encore

• Low start-up cost• Simple, self-serve cloud-based setup process means faster time to market• Improve dispatching and managing work orders• Extensive pre-built digital forms library• Simple customization of mobile forms based app modules• Personalize the Encore web tool and mobile app with your own branding and logos• Standard and customizable reporting options

Powered by Actsoft


5

Benefits of Encore

Select from over 100 ready-to-use modules for over 19 industries and start seeing a ROI within days of account creation

4 key benefits of Encore automation cited by surveyed customers.

Powered by Actsoft

Source: Aberdeen Group, July 2013


6

Encore Vertical Focus

Different industry uses of Encore• Transportation – Stops and travel history

• Construction – Projects, safety, time management

• Health Care – Visits, forms

• Government – Time management, forms

• Education – Work orders, forms

• Medical – Appointments, forms, time management

• Retail – Maintenance, work orders

• Field Services – Work orders

• Oil and Gas – Projects, maintenance

• Manufacturing – Customers (sales), maintenance

• Aerospace – Projects

• Pharmaceutical – Customers (sales)

Powered by Actsoft


7

Increase Productivity: Job Order DispatchingCreate and dispatch work orders to employees in the field. Generate new orders for deliveries, service calls, or any other type of task. Work order information is available instantly and sent to the mobile employee’s phone or tablet.

• Send job information, track progress, and manage workloads all in near real-time

• Streamline communication and daily tasks for faster billing

• Use the “closest-to” function to quickly display your employees in relevance to a job location

• A powerful dashboard shows all of the most important information in one easy to read screen

• Customizable with customers, services, and forms

Benefits• Faster billing by streamlining job information

• Reach customers on time, every time with enhanced route planning

• Increase in response times and productivity of field employees

Powered by Actsoft


8

Enhance Efficiency: Wireless Forms

Mobile employees fill out forms on phones or tablets

Make paper records a thing of the past with Encore’s Wireless Forms. Employees can send electronic documents back to their company’s home office via mobile device directly from the field.• Easily design customized forms using decision

logic, which shows specific questions or options based on previous form answers

• Drastically reduce paper costs, eliminate paper trails, and view submitted information nearly instantly

Form WorkflowsSeamlessly hand off unfinished wireless forms from one mobile worker to another for completion. Chains of command and increased collaboration between employees can be fostered using this powerful feature to manage form submissions.

• Assign and transfer form pages to specific employees for effortless, accelerated processing

• Fluidize coordination between multiple different company departments, and establish approval systems for any digital form

(Printing accounts for 1-3 percent of a company’s annual revenue - Gartner Group Study)

Powered by Actsoft

Welcome back [email protected] | Sign out


9

APIs and Group Messaging: A Tandem of Efficiency

Group Messaging: Reliable, inclusive communications

Gain the capacity to converse with multiple members of your organization at once using Group Messaging. Internal communications are kept private, secure, and solely between designated individuals.

• Update members of your team in near real-time• Ensure that conversations are kept work-related to improve worker

accountability• Streamline information flows between administrators and employees,

preventing vital company news from getting lost in translation

APIs: Seamless third-party integration

Any data that an employee submits directly from a remote job location can be digitally archived and accessed by your development team. These pieces of information can then smoothly integrate into your existing storage system.

• Consolidate business information, making for effortless archiving• Access records quicker than ever before, reducing costs and the time

lengths associated with manual data entry• Find compatibility with multiple third-party systems, as eight different

programming languages are supported• Integrate GPS data with GIS, traffic, and weather mapping systems• Four API types can be integrated: orders, client/user, GPS, and forms

Powered by Actsoft


10

Timekeeping Made Flexible

Clock in and out from mobile handsets or tabletsIndividual employees can clock in, take breaks and lunches, clock out, and submit timesheets.

• View all time-punches on one screen

• See in near real-time employee time statuses

• See employees on a virtual map, if using intelligent tracking

• History to view punches on mobile app

• Administrators can view details employees’ time stamps

• View dashboard and reports

Benefits• Ongoing cost savings such as a reduction in human-generated payroll

errors, elimination of time theft and overtime costs, as well as saved wages from increased productivity

• Address work attendance issues early

Powered by Actsoft


11

Companies can streamline productivity with GPS TrackingThis feature is a moving tracker that picks up the exact location of employees through the mobile device. Acquire access to the whereabouts of your employees, and manage workflow with updates on when a job is completed.• Monitor employees on-the-go with

location ping• Increase output and efficiency in the

field• Reduce errors by knowing when

employees have arrived to location • Show arrivals and departures from geo-

fence locations along with time spent at the location

• Receive alert notifications when geo-fence keep-in and keep-out rules are violated

• Companies have the option to only track employees while they’re clocked in

• Custom times can be set for GPS tracking schedules to start and end

• GPS APIs can integrate with third-party software such as GIS, weather, and traffic mapping systems

Powered by Actsoft

Welcome back [email protected] | Sign out


12

Encore Fleet Tracking and Asset Tracking

Encore Fleet Tracking allows users to track vehicles from any web browser. Devices can be installed via direct wiring, or plugged directly into a vehicle’s JBUS or OBD port. The application can be used to improve real-time route and decision making, minimize loss and vehicle/asset theft, or to curb unauthorized vehicle usage.• Monitor and reduce engine idling• Reduce costs for fuel, payroll, and maintenance• Validate mileage reimbursement for employees• Improve communication in all business sectors, ultimately

increasing productivity while lowering costs• Increase awareness of vehicles by knowing locations, arrival

and departure times, excessive speeding and more

Encore Asset Tracking provides clarity by making it possible to set alerts to keep you aware of your asset’s statuses. Alerts and reports eliminate the worry of the unknown when it comes to locating your high-value mobile assets.• Increase visibility into asset’s location• Reduce loss from unrecoverable mobile assets• Near real-time alerts when motion is detected• Attach trackers to your stationary mobile assets• Define how often you want to receive position updates

Powered by Actsoft


13

Manager App on Encore

Using the Manager App, administrators can access their Live View map and Users list on smartphones or tablets, directly from within Encore’s mobile solution. This means that supervisors who are away from the office may still monitor the near real-time positions of their organization’s employees.

With the Manager App, company managers can:• Keep tabs on their workforces while on-the-go• Shorten response times to critical customer situations• Stay up-to-date with near real-time activity updates• See how their employees are dispersed in the field, from the field• Improve productivity by strengthening staff accessibility to leadership


14

The best way to manage, on the go.

Get access to your Encore account, no matter where you are. Encore’s Manager App gives you the flexibility of monitoring your workforce, with near real-time data from the field using your mobile device.

Features• Receive near real-time activity updates when users fill out forms, clock in and out, or turn their vehicles on and off. • Display the last-known GPS position of a specific device on a map. • Monitor the duration of certain activities, like vehicle stopped, idle, or moving statuses. • Optimize routes using the Closest To feature, which shows the distance between the job site and workers

Manager App on Encore


15

Encore Packages and Add-Ons

• Add up to 6 forms modules from predefined module library

• Create groups and assign mobile users and vehicles to them

• Establish automatic emails based on the form field

• Export single forms• Implement messaging module• Request on-demand and

schedule reports• Enable file imports

• Add up to 500 forms modules from predefined module library

• Create groups and assign mobile users and vehicles to them

• Customize existing or build your own modules

• Tailor charts and your dashboard graphics to your form modules

• Establish automatic emails based on the form field

• Set emails to be received if specific conditions are met

• Edit already submitted data• Confirm time spent at a

particular jobsite• Export single forms• Implement on-demand and

schedule reports• Imports files from an existing

database

• Track vehicles in near real-time

• Review breadcrumb trails of routes travelled

• Easily see start and stop times

• Idle time monitoring and alerts to reduce fuel costs

• See driver behavior and scorecards to reduce costs and improve safety• Hard acceleration• Hard braking

• Dashboards and reports to analyze data

• Encore Fleet Vehicle Tracker includes up to 1 free web portal users.

• View locations of mobile assets deployed in the field• Trailers• Equipment• Cargo• And more

• Daily updates when mobile assets are stationary

• Alerts available when moved• Near real-time location

updates when in transit• Reporting for time on site at

geo-fenced locations

AssetsFleetUltimateEssentialsClassic• Add up to 500 forms modules

from predefined module library• Create groups and assign

modules users and vehicles to them

• Customize existing or build your own modules

• Tailor charts and your dashboard graphics to your form modules

• Establish automatic emails based on the firm field

• Set emails to be received if specific conditions are met

• Edit already submitted data• Confirm time spent at a

particular jobsite• Export single forms• Implement messaging module• Add the dispatch module from

the library• Request on-demand and

schedule reports• Import files from an existing

database• Drag and drop enabled on orders

screen user list• Enable Ad hoc reports• API Access

Powered by Actsoft


16

• Award-winning customer service

• Single portal to manage all types of devices

• One account houses multiple devices including

vehicle tracking devices, tablets, and phones

• Actsoft is available in anywhere with cloud technology

Why Encore?

Powered by Actsoft


17 © 2017 Encore Intellectual Property. All rights reserved. Actsoft and Encore logo are registered trademarks and service marks of Actsoft Intellectual Property and/or Actsoft affiliated companies. All other marks are the property of their respective owners.

© 2017 Encore Intellectual Property. All rights reserved ... · Manager App on Encore Using the...

Documents

Transcript of © 2017 Encore Intellectual Property. All rights reserved ... · Manager App on Encore Using the...