You Don’t Know What You Don’t Know…

Presented by: Stacy Hamer

Can you believe it’s been 3 years?

2010

Let’s talk about stuff..

2011

2012 ?

Today we are going to cover…

Past

Present

Future

Battle #1…. That feature can do

that??

Serialized Coupons for Discounting

Once a week, upload new serial numbers

Report on which stores have used and how much..

MLP for automatic employee discounts

Battle #2…

Petty Cash Module

Moving History - Customer

Moving History – Employee History

Battle #3… Best money maker

feature

Collections Module

Customer Buys Phone

Employee sells in RQ4

Customer pays with integrated credit card

Here’s how it works

What if customer charges back?

Corp office reconciles

C.B.

Employee Commission clawed back

Done

Not anymore….

Charge Back Summary Report

Link Products for Refund

Battle #4… Best hidden “right

click”

Graphed Report - Show Data Grid

Min/Max Right Click

Battle #5…. Employee

Commission helper

Import Employee Commission in excel

Milestones to track tiered commission?

Imagine this telling your staff when

they reached their next tier calculation

Battle #6…. Personal story…with a

feature at the end

Has anyone been to Starbucks before?

This is my Mom…

One day she sent me this email….

So a few days went by….

Remember, RQ4 has an email module

Moral of the story is…

Out with old & in with the new…

Starting off small….

Multi-Category Picker

EXAMPLES:

Run sales reports for New Activations & Upgrade categories

Or Count 2 categories together

New Option on product setup

Message prompt on products

Example Message on Sale

Don’t forget to remind customer if they buy 2 accessories they qualify for an extra discount!

Example Message on Refund

Double check charger is with the phone being returned!!!!

That’s not the only new inventory attribute

Refund to used status - Refunding

Unique Pricing for used phones

Share Custom Reports

Coupons included in reports

Apple Care Integration

Apple Care?

A brand new invoice editor that actually allows you

to…….

Just kidding, you’ll have to wait until tomorrow to hear those details…

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