Selling to 500,000 Car Buyers on Twitter: Internet Battle Plan XV - Atlanta, GA - January 16, 2014

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Founder of Social Auto Leads, Matthew Russo, shares how auto dealerships should be using Twitter to find, interact with, and nurture prospective car buyers in their area.

Transcript of Selling to 500,000 Car Buyers on Twitter: Internet Battle Plan XV - Atlanta, GA - January 16, 2014

Selling to 500,000 Car Buyers on Twitter

Selling to 500,000 Car Buyers on Twitter

Presented by Matthew Russo | Founder of SocialAutoLeads.com

Sean V. Bradley

Andrew Myers

“Alpha Dawg” Jim Ziegler

Matthew RussoSocialAutoLeads.com

@MatthewRusso

@SocialAutoLeads

What does ONE DAY of car shopping look like on social media?

What does ONE DAY of car shopping look like on social media?

Dripping Faucet

14,400 drips/day

10 drips/minute

347 gallons/year

Opportunity on Twitter for auto dealersevery single day.

7AM

My BackgroundLife comes full circle, back to cars

BULX.com● Director of Social Media

and Online Marketing● Grew 0-25,000 members● Acquired after 9 months● Social media was a huge

factor in its success

Blast Brand● Small, medium and

national businesses● Full digital presence● Needed social media help

ChatterJet.com● Any small business to use● Articles, tips, and LEADS● Geographically-based

One small problem...

It didn't work.(At least not like we expected it to.)

Social media is NOT a good fit

for every industry.

Ideal candidates for social:

1. Consumer-focused (B2C)2. Metropolitan areas (Density)3. High LTV of customer (Value)4. Products people love (Emotion)

=Auto Dealers

B2C + Density + Value + Emotion

9AM

Content is king.Content is king.

Content is king.

Content is king.Content is king.

Content is king.

Content is king.

Content is king.

Content is king.

Content is king.

Content is king.

Content is king.Content is king.

Content is king.

Content is king. Content is king.

Content is king.

Content is king.

Content is king.

Content is king...Content is king...on SEARCH

INTENT is king...INTENT is king...on SOCIAL

...but when consumers are

posting content,

LISTENING should be the goal of your organization.

When consumers are searching for

an answer

posting lots of optimized content makes sense,

On the count of 3...“Post” Scenario

On the count of 3...“Listening” Scenario

11AM

“car shopping”

85 85127

289 475

650 per day

19,500 per month

234,000 per year

“car shopping”is just one phrase.

We monitor 52 others.We monitor 52 others.

1PM

#PolarVortex#PolarVortex

Use social media to be a UTILITY,

not a pushy car salesman.

we don't have enough followers.”

“But this won't work for us;

3PM

How many of you have more leads from social media

than you can handle?

How many of you have more leads from social media

than you can handle?

The goal of social media is toreach out, stay in touch

and build REAL relationships.and build REAL relationships.

#BadDealershipTweets

Stop “doing” social mediaand be social instead.

Results on social media takes:

people,processes,patience.

Social media is a LONG TERM play,

not a short-term fling or a checkbox on a marketing list.

When done properly,those daily “drips”

turn into gallons of revenue.

5PM

QUESTIONS?QUESTIONS?

Download these slides atSocialAutoLeads.com/IBP

Thank You