“SOFTWARE AND SERVICE”

What things do I have to take into account?

Agenda

+ What is SAAS?

+ Why SAAS?

+ Questions for your SAAS supplier

+ Software AND Service?

service CRM web-based CMS

business cloud computing multi-

tenant SAAS e-mail SOA

shared data model video

conferencing central location

asp mashup virtualization

accounting software ownership

payroll

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+ 24/7

+ Grow along with organizations

+ Right versions, fast deployment

+ Usage and cost

+ Pay-per-use

+ Adaptive, configurable

But mainly:

+ Concentrate on core business

Garantee

Scalability

Availability

Transparency

Price

Flexible

That’s why SAAS:

SAAS ASP

+ Modern applications

using webinterface

+ Subscription

+ Patches, updates and

new versions

+ SAAS-supplier owns

licence

+ Legacy applications

+ Long term licences

+ Upgrading is not easy

+ Customer owns the

licence

SAAS vs. ASP

Questions for the SAAS-supplier:+ Where’s my data?

+ How modular is the service?

+ How configurable is the service?

+ How much do I pay and for what?

+ How long will I be stuck to a contract?

+ What is the support?

+ How portable is the data and configuration?

+ How easlily can the SAAS-environment be

migrated?

+ Is there a vendor lock-in?

+ How safe and secure is the service?

Where’s my data?

data

data

data

data

data

data

data data

data

data

data

data

data

How modular is the service?

Saas Service

How configurable is the service?

Saas Service

Saas Service

How portable is my data?

Saas Service

config

data

vastgoedoverheid

SAAS

Software AND Servicefinancieel

GBA-V

Your application

Your company

ERP

CMS

Gemeentelijke

Basis

Administratie

Verstrekkingen

Database

Doc.

Man.

E-

mail

Your webservice

Payroll

Software AND Service

+ Integration

+ Identity Management

+ SOA, BPM, Mashups

+ Standards?

+ Customizations

+ Advice, consultancy

+ Reporting

+ Support: Migration,Configuration

Vision

SAAS: “Sector as a Service”

Infrastructure

SAAS

BPMRule Engines

CustomersBusiness Intelligence: KPIs,

dashboarding

CRM ERP E-mail Accounting CMS

integration: BPM, SOA, Mashups