Cloud Services Software as a Service (SaaS)

Cloud Services Software as a Service (SaaS)

Bringing your App to the Sprint Cloud

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Sprint Cloud Services Portfolio

Definition

Comprehensive suite of IP voice, multi-media, integrated messaging, presence, and

mobility, onto a single platform

Internet based applications accessible through thin client (e.g.

Office 365)

Affiliation Wireline Wireless

Pricing Model Per Seat Per Seat

Channels Enterprise, MAM, Gen Bus Gen Bus, BISO, ABR, Web

Sprint Offer

Sprint Complete Collaboration

SaaS

App

“Consume”

UCaaS

“Collaborate”

Audio Conferencing

Sprint

Cloud Optimizer Migration 1,2,3




Sprint Cloud Platform

Integrated Provisioning and

Billing

Sprint Portal

Sprint Productivity Marketplace – SaaS Provides a Service Delivery Platform and Storefront

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*

* Not available on Sprint Professional Plus with Office 365

Migration 1,2,3

Sprint

Cloud Optimizer




Sprint SaaS--The Sprint Difference With award winning Carefree Cloud White Glove Onboarding, innovative Sprint Cloud Optimizer and in-life support services, Sprint delivers the best Office 365 offer in North America.

Because Sprint provides an “always on” network, we have anticipated challenges to mobile and remote collaboration, like congestion and dead spots, in ways that other SaaS providers cannot. Sprint has proactively addressed those challenges with features like web acceleration and service interruption protection.

The Sprint Difference:

• Support – White glove assisted onboarding services and 24 x 7 admin and end-user technical support.

• Productivity – Higher worker productivity due to anytime, anywhere collaboration, even when users are

offline.

• Beat Congestion – More efficient use of IT resources due to reduced network traffic.




Sprint Cloud Services…Anytime, Anywhere With the purchase of Office 365 from Sprint, customers receive “always-on” experience to support mobile and remote collaboration.

Sprint Cloud Optimizer offers these key benefits:

• Always On – Service interruption protection provides continuous and seamless offline access to SharePoint sites and Office documents, keeping workers productive when they’re in the field.

• Work Anywhere – Offline reading of any non-password protected web pages, so users can take their favorite web content with them when they travel.

• More Productive – Accelerated web browsing and access to Office 365, particularly on cellular and small office networks. Makes pages and documents load faster so users are more productive.

• Reduce Congestion – Reduces bandwidth needs to efficiently make use of the WAN. Reduces network traffic associated with Office 365 and all other cloud/SaaS applications.




6

Bringing your App to the Sprint Cloud

• Sprint will continue to

enrich the recently

launched SaaS portfolio

• Sprint’s Cloud Services continues to

follow the “open” theme we have had in

our wireless space

• There is potential for new development

and expansion of your existing

applications to business customers

• Experience the value of multiple Sales

Channels and the Sprint Carefree Cloud

white-glove customer support model

http://www.gograph.com/x-gg58303046.html




Cloud SaaS Partnership Model to Enable Faster Onboarding of Solutions

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** SaaS Partner / ISV (Independent Software Vendor)

* APS – Application Packaging Standard

• Sprint owns the customer relationship

• SaaS Partner provides the application or service

• Parallels enables standard integration

• Go To Market Strategy • Customer Relationship • Sprint.com • Billing • Process and Training

SDP Integration

SaaS Partner**

• Marketplace Management

• Platform Maintenance

• Customer Support

• Settlements

• Co-Marketing • Application

Development • Application Roadmap • Application Maintenance

• Service Delivery Platform (SDP) Development

• SDP Roadmap • APS*




Sprint Cloud Services Software as a Service

Overview of Business Model

$$

Sprint

Cloud Optimizer

Audio Conferencing




Cloud SaaS Onboarding Overview

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• Review Customer Requirements and Application Capabilities

• Analyze Sales Projections / Forecast

• Determine Channels

• Create Marketing Plan and Collateral

Market Strategy

• Establish Service Agreement

• Finalize Product Details

• Update Process Documentation and Training

Product Development

• Determine Integration Level • Web Link, Business Automation or Full Operations Automation

• Set Up Billing – Invoices, Settlements, Tax, Commissions, Promos

• Update Sprint.com

• Develop Reporting

Cloud Platform

Integration

• Set Up Online Store and Customer Control Panel

• Create Application Offers and Pricing

• Prepare and Perform Testing

• Launch

Product Configuration




Business Cloud SaaS – Sprint Support Structure

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Marketing

• Channels

• Target Market

• Offer Definition

• Competitive Analysis

• New ISV Evaluation

• Collateral

• Pricing

• Demos

• Webinars

• Communication

Product Development

• ISV Final Selection, Agreements & T&Cs

• ISV Partner Onboarding

• Manage ISV Roadmaps

• Business Rules

• Customer Product Guides

• Settlements

• Process Support

• Roadmap

Sales &

Sales Ops

• Ordering

• Product / App Knowledge

• Order Process

• Web Channel

• SFDC Order Tool

• Channel Performance

• Commissions

IT Sys Delivery & Management

• ISV Partner Integration

• Sprint.com Integration

• Sprint Systems Integration

• Parallels Agreement

• Capacity Management

• SDP Sys Admin

• SDP Content Management

Customer Care

• Product / App Support

• Account Changes

• Billing – Refunds/Credits

• Service Assurance

Product Management

• Product Guide

• Reporting

• Operations Review

• Ongoing Process Improvement

• ISV Management

• Settlement Reconciliation

Process Documentation Training

Legal Regulatory Security Revenue Assurance

Cloud Services Software as a Service (SaaS)

Documents

Transcript of Cloud Services Software as a Service (SaaS)