Saas: Software AND Service

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“SOFTWARE AND SERVICE” What things do I have to take into account?

description

Presentation held on the Heliview conference on SaaS for end users.

Transcript of Saas: Software AND Service

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“SOFTWARE AND SERVICE”

What things do I have to take into account?

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Agenda

+ What is SAAS?

+ Why SAAS?

+ Questions for your SAAS supplier

+ Software AND Service?

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service CRM web-based CMS

business cloud computing multi-

tenant SAAS e-mail SOA

shared data model video

conferencing central location

asp mashup virtualization

accounting software ownership

payroll

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+ 24/7

+ Grow along with organizations

+ Right versions, fast deployment

+ Usage and cost

+ Pay-per-use

+ Adaptive, configurable

But mainly:

+ Concentrate on core business

Garantee

Scalability

Availability

Transparency

Price

Flexible

That’s why SAAS:

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SAAS ASP

+ Modern applications

using webinterface

+ Subscription

+ Patches, updates and

new versions

+ SAAS-supplier owns

licence

+ Legacy applications

+ Long term licences

+ Upgrading is not easy

+ Customer owns the

licence

SAAS vs. ASP

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Questions for the SAAS-supplier:+ Where’s my data?

+ How modular is the service?

+ How configurable is the service?

+ How much do I pay and for what?

+ How long will I be stuck to a contract?

+ What is the support?

+ How portable is the data and configuration?

+ How easlily can the SAAS-environment be

migrated?

+ Is there a vendor lock-in?

+ How safe and secure is the service?

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Where’s my data?

data

data

data

data

data

data

data data

data

data

data

data

data

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How modular is the service?

Saas Service

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How configurable is the service?

Saas Service

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Saas Service

How portable is my data?

Saas Service

config

data

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vastgoedoverheid

SAAS

Software AND Servicefinancieel

GBA-V

Your application

Your company

ERP

CMS

Gemeentelijke

Basis

Administratie

Verstrekkingen

Database

Doc.

Man.

E-

mail

Your webservice

Payroll

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Software AND Service

+ Integration

+ Identity Management

+ SOA, BPM, Mashups

+ Standards?

+ Customizations

+ Advice, consultancy

+ Reporting

+ Support: Migration,Configuration

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Vision

SAAS: “Sector as a Service”

Infrastructure

SAAS

BPMRule Engines

CustomersBusiness Intelligence: KPIs,

dashboarding

CRM ERP E-mail Accounting CMS

integration: BPM, SOA, Mashups

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