Saas: Software AND Service
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Transcript of Saas: Software AND Service
“SOFTWARE AND SERVICE”
What things do I have to take into account?
Agenda
+ What is SAAS?
+ Why SAAS?
+ Questions for your SAAS supplier
+ Software AND Service?
service CRM web-based CMS
business cloud computing multi-
tenant SAAS e-mail SOA
shared data model video
conferencing central location
asp mashup virtualization
accounting software ownership
payroll
[http://www.beingcommunicatie.nl/media/24-7.jpg]
[http://www.vp1online.com/images/v2i2a3_main.jpg]
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+ 24/7
+ Grow along with organizations
+ Right versions, fast deployment
+ Usage and cost
+ Pay-per-use
+ Adaptive, configurable
But mainly:
+ Concentrate on core business
Garantee
Scalability
Availability
Transparency
Price
Flexible
That’s why SAAS:
SAAS ASP
+ Modern applications
using webinterface
+ Subscription
+ Patches, updates and
new versions
+ SAAS-supplier owns
licence
+ Legacy applications
+ Long term licences
+ Upgrading is not easy
+ Customer owns the
licence
SAAS vs. ASP
Questions for the SAAS-supplier:+ Where’s my data?
+ How modular is the service?
+ How configurable is the service?
+ How much do I pay and for what?
+ How long will I be stuck to a contract?
+ What is the support?
+ How portable is the data and configuration?
+ How easlily can the SAAS-environment be
migrated?
+ Is there a vendor lock-in?
+ How safe and secure is the service?
Where’s my data?
data
data
data
data
data
data
data data
data
data
data
data
data
How modular is the service?
Saas Service
How configurable is the service?
Saas Service
Saas Service
How portable is my data?
Saas Service
config
data
vastgoedoverheid
SAAS
Software AND Servicefinancieel
GBA-V
Your application
Your company
ERP
CMS
Gemeentelijke
Basis
Administratie
Verstrekkingen
Database
Doc.
Man.
E-
Your webservice
Payroll
Software AND Service
+ Integration
+ Identity Management
+ SOA, BPM, Mashups
+ Standards?
+ Customizations
+ Advice, consultancy
+ Reporting
+ Support: Migration,Configuration
Vision
SAAS: “Sector as a Service”
Infrastructure
SAAS
BPMRule Engines
CustomersBusiness Intelligence: KPIs,
dashboarding
CRM ERP E-mail Accounting CMS
integration: BPM, SOA, Mashups