ResearchintheFirstFourServDesConferencesJohanBlomkvistTimOverkampStefanHolmlid

Servicedesignresearch

MAY25,2016 2Blomkvist,Overkamp&Holmlid– ServDesresearch

• What is it?• Any field needs knowledge about:

– what knowledge is being produced– from what perspectives – how it builds on and relates to other fields– how the field accumulates knowledge, progresses and

develops

Servicedesignresearch

MAY25,2016 3Blomkvist,Overkamp&Holmlid– ServDesresearch

• Why study ServDes?• Searching for “service design”

– ”the premier research conference for exchanging knowledge within service design and service innovation studies” (ServDes, 2015)

ServDes research

MAY25,2016 4Blomkvist,Overkamp&Holmlid– ServDesresearch

• the first conference was held in Oslo, Norway on the 24th – 26th of November 2009.

• “ServDes conference was born on a bridge in Pittsburgh U.S. during the Emergence 2007 Service Design Conference“ (ServDes, 2015)

• “Nordic” conference• 105 papers published so far

ServDes research

MAY25,2016 5Blomkvist,Overkamp&Holmlid– ServDesresearch

• We look mainly at the ~2499 references made duringthe conference.

• Research papers only• Two approaches:

– Scopus (483 found)– Conference proceedings

• Transferred to .txt, edited with Sublime text 2• Potential loss of information

ServDes research

MAY25,2016 6Blomkvist,Overkamp&Holmlid– ServDesresearch

• Big variation

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• Scopus

MAY25,2016 8Blomkvist,Overkamp&Holmlid– ServDesresearch

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ServDes research

MAY25,2016 10Blomkvist,Overkamp&Holmlid– ServDesresearch

Out of the 51 references within ServDes, 14 (27%) are self-references (at least 1 author of the referenced paper is also author of the citing paper) divided between 8 authors.

This can be compared to the amount of self-references in the overall material (not only references to previous ServDes publications i.e. all references), where 10,1% reference themselves.

ServDes research

MAY25,2016 11Blomkvist,Overkamp&Holmlid– ServDesresearch

• about half of the papers published at ServDes have been cited at a later ServDes ~53%

ServDes progression

MAY25,2016 12Blomkvist,Overkamp&Holmlid– ServDesresearch

• 53%– Self-referencing is partly behind this number since 27% are

self-references within ServDes. – overall number of self-references: 10%. – ServDes authors reference their previous work at ServDes to

a larger extent than their work published elsewhere

• The average percentage of references to ServDes at ServDes are 2,4% of all references.

MAY25,2016 13Blomkvist,Overkamp&Holmlid– ServDesresearch

• Most cited ServDes papers at ServDes

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ServDes influences

MAY25,2016 16Blomkvist,Overkamp&Holmlid– ServDesresearch

• Interaction and participatory design strong influences

• Referencing many different fields• (References not an indication of content)

ServDes proceedings

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• Meta-data • Move to more well-known publisher?

www.liu.se

TheEnd