Trick-or-Treat of Hiring October 15, 2013

How to tell the tricks from the treats and hire the best-fit candidates for your brand

@peopleclues | #FitForGood

Heather Kinser"Restaurant Support Center Associate We're Rolling Pretzel Company

Julie Moreland Senior Vice President PeopleClues Division PeopleMatter

Employee Engagement

30%

70%

Engaged Not Engaged

- Gallup, 2013

19.2%

-32.7%

Operating Income Improvement

High levels"of engaged employees

Low levels "of engaged employees

- Towers Watson, 2012

THIS LEADS TO

$550B loss to the U.S. "

economy per year

Top Three Ways to Accelerate Employee Engagement

Select "the right people

Develop employee’s strengths

Invest in "their well being

What Drives “Fit”?

Attitude &"Engagement

Personality &"Cognitive

Skills & "Experience

GLOBAL ECONOMY

U.S ECONOMY

Job

Friends

Community

Family

Employer

PERSONALITY

ATTITUDE

COGNITIVE

Test Once

Compare Results

TOUGH MINDED

TEAM

Core Measurements That impact Job Fit

Gina

Direct Determined

Cooperative Agreeable

Sally

Direct Determined

Cooperative Agreeable

Collaborative Win-Win

Individualistic Competitive

Collaborative Win-Win

Individualistic Competitive

Both Compared to Customer Service

Gina

Direct Determined

Cooperative Agreeable

Sally

Direct Determined

Cooperative Agreeable

Collaborative Win-Win

Individualistic Competitive

Collaborative Win-Win

Individualistic Competitive

TOUGH MINDED

TEAM

Overall

79% Overall

93%

Gina Compared to Customer Service & Persuasive Sales

Gina Customer Service

Direct Determined

Cooperative Agreeable

Collaborative Win-Win

Individualistic Competitive

Collaborative Win-Win

Individualistic Competitive

TOUGH MINDED

TEAM

Overall

79% Gina

Persuasive Sales

Direct Determined

Cooperative Agreeable

Overall

93%

Use Dashboards To sort and sift through applicants

Jason

Mary

Bob

Silas

Will

Jenna

Name Position Attitude Fit Job Fit Interview Hired Activity Interviewed Hired

Management

Management

Management

Management

Management

Management

Some Concern

Serious Concern

Low Concern

Low Concern

Low Concern

Low Concern

93%

93%

77%

85%

78%

73%

Yes

Yes

6/30/2013 Today 230

Month 911

YTD 5021

5

16

19

99

1

9

45

Collaborative Win-Win

Individualistic Competitive

Gina Customer Service

Overall

79%

Focused Behavioral Interviews

QUESTION Tell me about a time when you felt like you had gone above and beyond your job requirements and did not get recognized for it.

TEAM

Collaborative Win-Win

Individualistic Competitive

Gina Customer Service

Onboarding

TIP During orientation, be sure to point out clearly how Gina can earn individual rewards or recognition when she performs well.

TEAM

Candidate Experience

TIP Gina, environments where you are not rewarded for your own accomplishments will be less motivating for you.

TIP When preparing for interviews, 'If you think about the fact that you tend to be very independent and motivated by individual goals, think of a couple of situations when this has helped the company be successful and walk the interviewer through what was going on and how you handled it!

Quick Recap

With 70% of workers not engaged"We can take some very simple yet "powerful steps to help by measuring job fit

Make behavioral science easy to use"So hiring managers can make informed decisions and conduct quick and efficient behavioral interviews

Assess once"For Job Fit Information

Utilize measurements"For comparing individuals to jobs or individuals to each other

Give back value"To applicants to provide a positive Candidate Experience

Make it quick"To provide a positive Candidate Experience

Interview

About We're Rolling Pretzel Company

" About Heather

Key Challenges & Solutions

Heather Kinser"Restaurant Support Center Associate We're Rolling Pretzel Company

®

Q&A Julie Moreland | julie.moreland@peoplematter.com | www.peopleclues.com

Trick-or-Treat of Hiring How to tell the tricks from the treats and hire the best-fit candidates for your brand