Post on 26-Apr-2020
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PAYROLL SOFTWARE SEPTEMBER 2018
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C O N T E N T S
Introduction
Defining Payroll Software
FrontRunners (Small Vendors)
FrontRunners (Enterprise Vendors)
Runners Up
Methodology Basics
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This FrontRunners analysis is a data-driven assessment
identifying products in the Payroll software market that offer the best capability and value for small businesses. For a given market, products are evaluated and given a score for Usability (x-axis) and User Recommended (y-axis). FrontRunners then plots 10-15 products each on a Small Vendor and an Enterprise Vendor graphic, based on vendor business size, per category.
In the Payroll FrontRunners infographic, the enterprise vendor
graphic had a minimum qualifying score of 4.00 for Usability and 3.00 for User Recommended, while the small vendor graphic had a minimum qualifying score of 3.68 for Usability and 3.00 for User Recommended.
To be considered for the Payroll FrontRunners, a product needed a minimum of 20 user reviews published within 18 months of the evaluation period. Products needed a minimum user rating score of 3.0 for both Usability and User Recommended to be included in either the Small Vendors or Enterprise Vendors graphic.
I N T R O D U C T I O N
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INTRODUCTION
The minimum score cutoff to be included in the FrontRunners graphic varies by category, depending on the range of scores in each category. No product with a score less than 3.0 in either dimension is included in any FrontRunners graphic. For products included, the Usability and User Recommended scores determine their positions on the FrontRunners graphic.
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Payroll software helps organizations streamline and
automate the process of paying their employees.
Software Advice’s FrontRunners quadrant is focused on the North American Payroll software market. We identify this set of core capabilities for the Payroll software
category: payroll management, time tracking and run payroll. Additionally, the product must either offer payroll on a stand-alone basis or as its own application or module within a suite.
D E F I N I N G PAY R O L L S O F T WA R E
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For each individual rating in both the Usability and User Recommended criteria, the methodology
weighs recent reviews more heavily.
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5.03.6
5.0
3.6
USABILITY
PeopleBookHR
OnPay
Patriot PayrollPayroll Mate
Netchex
APS
PrimePay
TelePayroll
Collage
WebHR
Rise
High Line
F R O N T R U N N E R S ( S M A L L V E N D O R S )
FRONTRUNNERS® FOR PAYROLL, SEPTEMBER 2018
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F R O N T R U N N E R S S C O R E S
( S M A L L V E N D O R S )
TOTAL SCORE
USABILITY SCORE
USER RECOMMENDED
SCORE
1 PeopleBookHR 8.56 4.88 3.69
2 OnPay 8.37 4.71 3.66
3 Patriot Payroll 8.28 4.68 3.60
4 Payroll Mate 8.21 4.57 3.64
5 Netchex 7.98 4.46 3.52
6 APS 7.87 4.46 3.41
7 PrimePay 7.80 4.44 3.36
8 TelePayroll 7.51 4.12 3.40
9 Collage 7.19 3.94 3.24
10 WebHR 7.18 4.11 3.07
11 Rise 7.06 3.95 3.12
12 High Line 6.70 3.69 3.01
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For each individual rating in both the Usability and User Recommended criteria, the methodology
weighs recent reviews more heavily.
US
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RE
CO
MM
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5.03.6
5.0
3.6
USABILITY
GustoSquare Payroll
RUN Powered by ADP
PaycomWorkday HCM
Zenefits
Paycor Perform
DayforceNamely
Xero
Paychex Flex
QuickBooks Payroll
F R O N T R U N N E R S ( E N T E R P R I S E V E N D O R S )
FRONTRUNNERS® FOR PAYROLL, SEPTEMBER 2018
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F R O N T R U N N E R S S C O R E S
( E N T E R P R I S E V E N D O R S )
TOTAL SCORE
USABILITY SCORE
USER RECOMMENDED
SCORE
1 Gusto 8.06 4.66 3.40
2 Square Payroll 7.97 4.56 3.42
3 RUN Powered by ADP 7.83 4.52 3.31
4 Paycom 7.42 4.27 3.16
5 Workday HCM 7.41 4.23 3.18
6 Zenefits 7.39 4.30 3.09
7 Paycor Perform 7.37 4.22 3.15
8 Dayforce 7.33 4.23 3.10
9 Namely 7.26 4.16 3.10
10 Xero 7.16 4.13 3.03
11 Paychex Flex 7.13 4.10 3.03
12 QuickBooks Payroll 7.04 4.03 3.01
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R U N N E R S U P
1099 Pro
1099-Etc
12Pay
1HRMS
247HRM
AcroTime
Activity HD
Adaptive Pay
ADP Comprehensive Services
ADP Resource
ADP Streamline
ADP Vantage HCM
ADP Workforce Now
Ajoft HRMS
AmCheck
AME Payroll
Ascentis
BambooHR
BASS PRIS
BiznusSoft HR
BizRun
Blueforce
BlueSky
BrightPay
Cascade
CascadeGo
CenterPoint Payroll
CheckMark Payroll
CIPHR
Criterion HCM
CyberPay
Darwinbox
DATIS
Deskera HRMS
EBSPaySuite
ELMO
Emplloy
eNETEmployer
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EntireHR
EPAY
Epayroll
ezPaycheck
factoHR
Factorial
FactsHCM
Farsight
FingerCheck
FINSYNC
greytHR
GTax
HR2eazy
HR3 Payroll
HRINNOVA
HRMantra
HRMatrix
Hubstaff
Humanic Payroll
iManage by CBS
InfinityHR
Info:HR
Inova Payroll
Instaff
iSolved
JustPayroll
Justworks
Kronos Workforce Central
Kronos Workforce Ready
Merit Payroll
Microimage HCM
Millennium by Harpers Payroll
Mitrefinch
MyPayrollHR
NannyPay
Officekit
Optimum Payroll by Optimum Solutions
Paybooks
Payfit
PayFocus
Paylocity Web Pay
Payment Evolution
Payroll Accounting Software by Raycomputech.com
Payroll by Wave
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Payroll Relief by AccountantsWorld
Payroll4Free.com
PayrollPanda
PayWindow
PenSoft Payroll
PeopleGuru HCM
PeopleQlik
PeopleSoft Human Capital Management
PeopleStrong Alt
Push Operations
QuickBooks
Ramco HCM
Replicon
Rippling
Roubler
Sage 50
Sage HRMS
Sage Payroll
SAP SuccessFactors
SentricWorkforce
SilkRoad
Simplepay
SmartHCM
SmartHR
SnapHRM
Sparkrock
Superpay
SurePayroll
SutiHR
SyncHR
SYNCrew
Tanda
TeamPay by ADP
Timedox
TRAXPayroll
Trinet
UltiPro
Umana
Valiant
Vibe Pay
Vista
Vista Payroll
Viventium
Wagepoint
WorkLinx
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The FrontRunners methodology assesses and calculates a
score for products on two primary dimensions: Usability on the x-axis and User Recommended on the y-axis.
The Usability score is a weighted average of user ratings including:
• End-user ratings of one to five stars on the product’s ease of use.
• End-user ratings of one to five stars on the product’s functionality.
The User Recommended score is an overall weighted average of scores including:
• End-user ratings of one to five stars on how valuable users consider the product to be relative to its price.
• End-user ratings of one to five stars on how likely they are to recommend the product to others.
There are up to two FrontRunners graphics for each market, one Small Vendors and one Enterprise Vendors graphic. The Small Vendors graphic highlights qualifiers from smaller (by employee size) vendors, while the Enterprise Vendors graphic displays qualifiers for larger (by employee size) vendors.
M E T H O D O L O GY B A S I C S
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METHODOLOGY BASICS
Markets are defined by a core set of functionality, and to be eligible for FrontRunners, products must offer that core set of functionality. Core functionality required is determined by our research analysts, who provide coverage for and have familiarity with products in that market. Additionally, a product must have at least 20 unique user-submitted product reviews published within 18 months of the start of the analysis period across the three Gartner Digital Markets web properties: softwareadvice.com, capterra.com and getapp.com.
Inclusion in the Small Vendor or Enterprise Vendor FrontRunners graphics is based on vendor employee count. Vendors eligible for the Enterprise Vendor graphic must have more than the median employee count for all vendors in the market, or 100 employees—whichever is greater. Vendors whose employee counts do not meet either of those thresholds qualify for the Small Vendor graphic.
1 In the event fewer than 10 products qualify for either a Small Vendors or Enterprise Vendors FrontRunners graphic, the vendors that do qualify will be combined into a single graphic.