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PAYROLL SOFTWARE SEPTEMBER 2018

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C O N T E N T S

Introduction

Defining Payroll Software

FrontRunners (Small Vendors)

FrontRunners (Enterprise Vendors)

Runners Up

Methodology Basics

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This FrontRunners analysis is a data-driven assessment

identifying products in the Payroll software market that offer the best capability and value for small businesses. For a given market, products are evaluated and given a score for Usability (x-axis) and User Recommended (y-axis). FrontRunners then plots 10-15 products each on a Small Vendor and an Enterprise Vendor graphic, based on vendor business size, per category.

In the Payroll FrontRunners infographic, the enterprise vendor

graphic had a minimum qualifying score of 4.00 for Usability and 3.00 for User Recommended, while the small vendor graphic had a minimum qualifying score of 3.68 for Usability and 3.00 for User Recommended.

To be considered for the Payroll FrontRunners, a product needed a minimum of 20 user reviews published within 18 months of the evaluation period. Products needed a minimum user rating score of 3.0 for both Usability and User Recommended to be included in either the Small Vendors or Enterprise Vendors graphic.

I N T R O D U C T I O N

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INTRODUCTION

The minimum score cutoff to be included in the FrontRunners graphic varies by category, depending on the range of scores in each category. No product with a score less than 3.0 in either dimension is included in any FrontRunners graphic. For products included, the Usability and User Recommended scores determine their positions on the FrontRunners graphic.

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Payroll software helps organizations streamline and

automate the process of paying their employees.

Software Advice’s FrontRunners quadrant is focused on the North American Payroll software market. We identify this set of core capabilities for the Payroll software

category: payroll management, time tracking and run payroll. Additionally, the product must either offer payroll on a stand-alone basis or as its own application or module within a suite.

D E F I N I N G PAY R O L L S O F T WA R E

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For each individual rating in both the Usability and User Recommended criteria, the methodology

weighs recent reviews more heavily.

US

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CO

MM

EN

DE

D

5.03.6

5.0

3.6

USABILITY

PeopleBookHR

OnPay

Patriot PayrollPayroll Mate

Netchex

APS

PrimePay

TelePayroll

Collage

WebHR

Rise

High Line

F R O N T R U N N E R S ( S M A L L V E N D O R S )

FRONTRUNNERS® FOR PAYROLL, SEPTEMBER 2018

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F R O N T R U N N E R S S C O R E S

( S M A L L V E N D O R S )

TOTAL SCORE

USABILITY SCORE

USER RECOMMENDED

SCORE

1 PeopleBookHR 8.56 4.88 3.69

2 OnPay 8.37 4.71 3.66

3 Patriot Payroll 8.28 4.68 3.60

4 Payroll Mate 8.21 4.57 3.64

5 Netchex 7.98 4.46 3.52

6 APS 7.87 4.46 3.41

7 PrimePay 7.80 4.44 3.36

8 TelePayroll 7.51 4.12 3.40

9 Collage 7.19 3.94 3.24

10 WebHR 7.18 4.11 3.07

11 Rise 7.06 3.95 3.12

12 High Line 6.70 3.69 3.01

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For each individual rating in both the Usability and User Recommended criteria, the methodology

weighs recent reviews more heavily.

US

ER

RE

CO

MM

EN

DE

D

5.03.6

5.0

3.6

USABILITY

GustoSquare Payroll

RUN Powered by ADP

PaycomWorkday HCM

Zenefits

Paycor Perform

DayforceNamely

Xero

Paychex Flex

QuickBooks Payroll

F R O N T R U N N E R S ( E N T E R P R I S E V E N D O R S )

FRONTRUNNERS® FOR PAYROLL, SEPTEMBER 2018

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F R O N T R U N N E R S S C O R E S

( E N T E R P R I S E V E N D O R S )

TOTAL SCORE

USABILITY SCORE

USER RECOMMENDED

SCORE

1 Gusto 8.06 4.66 3.40

2 Square Payroll 7.97 4.56 3.42

3 RUN Powered by ADP 7.83 4.52 3.31

4 Paycom 7.42 4.27 3.16

5 Workday HCM 7.41 4.23 3.18

6 Zenefits 7.39 4.30 3.09

7 Paycor Perform 7.37 4.22 3.15

8 Dayforce 7.33 4.23 3.10

9 Namely 7.26 4.16 3.10

10 Xero 7.16 4.13 3.03

11 Paychex Flex 7.13 4.10 3.03

12 QuickBooks Payroll 7.04 4.03 3.01

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R U N N E R S U P

1099 Pro

1099-Etc

12Pay

1HRMS

247HRM

AcroTime

Activity HD

Adaptive Pay

ADP Comprehensive Services

ADP Resource

ADP Streamline

ADP Vantage HCM

ADP Workforce Now

Ajoft HRMS

AmCheck

AME Payroll

Ascentis

BambooHR

BASS PRIS

BiznusSoft HR

BizRun

Blueforce

BlueSky

BrightPay

Cascade

CascadeGo

CenterPoint Payroll

CheckMark Payroll

CIPHR

Criterion HCM

CyberPay

Darwinbox

DATIS

Deskera HRMS

EBSPaySuite

ELMO

Emplloy

eNETEmployer

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EntireHR

EPAY

Epayroll

ezPaycheck

factoHR

Factorial

FactsHCM

Farsight

FingerCheck

FINSYNC

greytHR

GTax

HR2eazy

HR3 Payroll

HRINNOVA

HRMantra

HRMatrix

Hubstaff

Humanic Payroll

iManage by CBS

InfinityHR

Info:HR

Inova Payroll

Instaff

iSolved

JustPayroll

Justworks

Kronos Workforce Central

Kronos Workforce Ready

Merit Payroll

Microimage HCM

Millennium by Harpers Payroll

Mitrefinch

MyPayrollHR

NannyPay

Officekit

Optimum Payroll by Optimum Solutions

Paybooks

Payfit

PayFocus

Paylocity Web Pay

Payment Evolution

Payroll Accounting Software by Raycomputech.com

Payroll by Wave

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Payroll Relief by AccountantsWorld

Payroll4Free.com

PayrollPanda

PayWindow

PenSoft Payroll

PeopleGuru HCM

PeopleQlik

PeopleSoft Human Capital Management

PeopleStrong Alt

Push Operations

QuickBooks

Ramco HCM

Replicon

Rippling

Roubler

Sage 50

Sage HRMS

Sage Payroll

SAP SuccessFactors

SentricWorkforce

SilkRoad

Simplepay

SmartHCM

SmartHR

SnapHRM

Sparkrock

Superpay

SurePayroll

SutiHR

SyncHR

SYNCrew

Tanda

TeamPay by ADP

Timedox

TRAXPayroll

Trinet

UltiPro

Umana

Valiant

Vibe Pay

Vista

Vista Payroll

Viventium

Wagepoint

WorkLinx

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The FrontRunners methodology assesses and calculates a

score for products on two primary dimensions: Usability on the x-axis and User Recommended on the y-axis.

The Usability score is a weighted average of user ratings including:

• End-user ratings of one to five stars on the product’s ease of use.

• End-user ratings of one to five stars on the product’s functionality.

The User Recommended score is an overall weighted average of scores including:

• End-user ratings of one to five stars on how valuable users consider the product to be relative to its price.

• End-user ratings of one to five stars on how likely they are to recommend the product to others.

There are up to two FrontRunners graphics for each market, one Small Vendors and one Enterprise Vendors graphic. The Small Vendors graphic highlights qualifiers from smaller (by employee size) vendors, while the Enterprise Vendors graphic displays qualifiers for larger (by employee size) vendors.

M E T H O D O L O GY B A S I C S

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METHODOLOGY BASICS

Markets are defined by a core set of functionality, and to be eligible for FrontRunners, products must offer that core set of functionality. Core functionality required is determined by our research analysts, who provide coverage for and have familiarity with products in that market. Additionally, a product must have at least 20 unique user-submitted product reviews published within 18 months of the start of the analysis period across the three Gartner Digital Markets web properties: softwareadvice.com, capterra.com and getapp.com.

Inclusion in the Small Vendor or Enterprise Vendor FrontRunners graphics is based on vendor employee count. Vendors eligible for the Enterprise Vendor graphic must have more than the median employee count for all vendors in the market, or 100 employees—whichever is greater. Vendors whose employee counts do not meet either of those thresholds qualify for the Small Vendor graphic.

1 In the event fewer than 10 products qualify for either a Small Vendors or Enterprise Vendors FrontRunners graphic, the vendors that do qualify will be combined into a single graphic.

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