MDW NY | Chloe Gottleib_The Shift from Designing Websites to Digital Eco-Systems

Post on 01-Nov-2014

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Chloe Gottleib, EDC for Interactive Design at R/GA, will explain how to think about UX when the digital experience is no longer limited to a website but instead includes social media, apps, and a brand's extensive online presence.

Transcript of MDW NY | Chloe Gottleib_The Shift from Designing Websites to Digital Eco-Systems

THE DIGITAL ECOSYSTEM

Chloe Gottlieb, VP, ECD, Interaction Design !

THE DIGITAL AGE

DIGITAL ≠ MEDIA

Narrative!

Interactive!

Contextual!

DIGITAL = CONTEXT

Right Experience.!

Right Time.!

Right Place.!

DIGITAL = EXPERIENCE

customer!

brand!

customer!

brand!

customer!

signifiers!

brand!

customer!

behaviors!signifiers!

brand!

customer!

behaviors!signifiers!

brand!

customer!

interface!

behaviors!signifiers!

company!

customer!

behaviors!signifiers!

company!

customer!

Digital media ecosystem!

PRINT!

WEBSITE!

TUMBLR!

RETAIL!

EXTRAS (EMAIL)!

iPAD!

MOBILE!

YOUTUBE !

YAHOO !HOME!

TWITTER!

GOOGLE!

FBOOK!

PAID SEARCH!

YAHOO!!

BLOGS!

?

CONTEXTS

CONVERSATION!

INFORMATION!

AGGREGATION!

PARTICIPATION!

LOCATION!

APPLICATION!

DIVERSION!

PLAY !

CONVERGENCE !

VISUALIZATION!

TRANSACTION!

tailored just for me

MOBILE

PARTICIPATION CONVERSATION INFORMATION AGGREGATION TRANSACTION APPLICATION VISUALIZATION

TV RETAIL / DOOH

LOCATION CONVERSATION PARTICIPATION APPLICATION INFORMATION

PC / TABLET

DIVERSION INTERRUPTION

LOCATION PARTICIPATION INFORMATION TRANSACTION

THE ʻNEWʼ CREATIVE TEAM !

Visual Designer !

Copywriter ! Interaction Designer !

Creative Technologist!

stories! systems!

customer!

THANK YOU

Chloe Gottlieb!VP, ECD, Interaction Design!

@chloalo!