Let's Get Personal

Post on 19-Jan-2015

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Discussion on the benefits of personalizing intranet content over adding social features

Transcript of Let's Get Personal

6000 Greenwood Plaza BlvdSuite 110Greenwood Village, CO 80111303.798.5458

www.aspenware.com

Let’s Get PersonalContent for people. Kelley Poturalski

k.poturalski@aspenware.com

Kelley PoturalskiUser Experience Designer embracing & challenging Sharepoint

Kelley Poturalski, User Experience Designer| @activeUXdenver

I love my job, and I love what you do.

*

Why?

How?

You don’t need me.

• UX BOOK // "Universal Methods of Design: 100 Ways to Research Complex Problems, Develop Innovative Ideas, and Design Effective Solutions", Hanington & Martin

• Where: Malenke|BarnhartRock Island Building1614 15th Street - 4th Floor, Denver, CO 80202> Near the Wazee Supper Club

BONUS EVENT

UX Bookclub tomorrow (free)

Client story…

• Extranet users have already “bought” your services.• Knowledge is power (or empowering) whether it’s good or

bad.• Clients contracting legal services are emotional (anxious,

nervous, angry, frustrated, embarrassed, irritated, intimidated, overwhelmed)

Assumptions

Take Aways• Plan for customization (it may be worth it)• Don’t forget the users

“I've learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”― Maya Angelou

Being social is aboutpeople generating content

Being personal is about

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generating content forpeople

Aspenwarians are social…• We dine together frequently.• We play darts.• We Yammer.• 100% of our employees have LinkedIn profiles• 100% of our employees are on Facebook, Google+ or Twitter• 100% employees are connected with coworkers on external

networks

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So now what…

Welcome to the team…

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Let’s Get Personal

Final Thoughts

“Maybe stories are just data with a soul.”- Brené Brown, Ted Talks, The power of vulnerability

Use your data for people.

6000 Greenwood Plaza BlvdSuite 110Greenwood Village, CO 80111303.798.5458

www.aspenware.com

Aspenware

Next steps…Join Denver’s Intranet Support Group* for a monthly discussion on enhancing the intranet experience from intranet managers like yourself: http://www.meetup.com/Intranet-Support-Group* Sponsored by Aspenware. Occurs monthly. Second Thursdays over lunch.