Data for The Greater Good

Jake Porway

We live in revolutionary times.

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What did we learn about the texters?

Repeat users of crisis hotlines have been problematic for all help centers since the 1970s.

Based on model results, CTL recalibrated priority of repeat texters in queue based on total previous sessions. Previous

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Hiring Director of Impactcontact@datakind.org

Data Science For Good needs Good Design

Demystify!

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We become what we behold. We shape our tools and then our

tools shape us.

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