Innovation & Problem Solving - Heritage Hub 9 July 2014

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Slides from workshop which led delegates to better understand the need to better define problems and how to discover and develop ideas to the problems[challenges]

Transcript of Innovation & Problem Solving - Heritage Hub 9 July 2014

De-risking innovation through pro-active facilitation

Accelerating Exploitation, Uptake and Investment in Knowledge and Technology across

the West Midlands

Projects &

Collaborations

Project Process Overview

Communities (Large Organisations)

Regional Businesses(Capabilities and Capacities)Associations, KTNs, Clusters,

Companies House, Media

Facilitated Matching

Challenges Capabilities

Wider Calls & Opportunities

(TSB, Hoizon2020)

TriggersNetworking, Events, Workshops, Calls,

Media, Financials, . . .

HEFT

UHB

BCC

De-risking innovation in SMEs via pro-active facilitation of demand

from large organisations

Procurement supporting innovation

Challenge Definition & IdeationStrategic Goals?

Sign off?

Challenge content?

Categories?

Deadlines?

Information required?

Participants

Stages required?

Scoring criteria

Teams?

Review selection?

Publication?

Scoping & Consultation

1% 20 * £400

Exploratory Projects

1%8 * £1,000

PrototypeModels

1%4 * £2,000

PartnershipsJV

BidsTender

Innovation

http://visual.ly/improving-innovation-guide

Wishing for Innovation? Get some Organised Feedback

“Ideas are like rabbits. You get a couple and learn how to handle them, and soon you’ve got a dozen.”

John Steinbeck

a) Organise Feedback: A place that thoughtful employees write down and share their ideas.

b) Move the process online: make it simple, intuitive, and where votes, words, images, video and documents can be placed in support of an idea.

DATA SHOWS IT’S THE PRODUCT OF STRATEGY AND STRUCTURE, WITH COMPANY PROCESSES AND CULTURE TO SUPPORT IT.SOURCES:ACCENTURE. BAIN, DELOITTE, FORRESTER. PRICEWATERHOUSECOOPERS, MINDJET SPIGIThttp://blog-mindjet.wpengine.netdna-cdn.com/wp-content/uploads/2013/09/VTA-Infographic_branded.jpg

Defining the challenge(s)

http://tamingdata.com/2010/07/08/the-project-management-tree-swing-cartoon-past-and-present/

Problems + Solutions = Value

• Challenge = The Wall • Solutions = Ladder, Stairs, Tunnel, Explosives, Doors

Test for you

Transport Challenge: How do you reduce injuries and deaths on level crossings and

platforms

Video: http://youtu.be/IJNR2EpS0jw Site: http://dumbwaystodie.com/

Marketing lessons: http://en.wikipedia.org/wiki/Dumb_Ways_to_Die

1. Customer Value

What VALUES do you want?

2. REsources

What RESOURCES do you have?

3. Analogy across domains

Where do you look for INSPIRATION?

4. X - Variation of properties for new or improved functionsWhat do you change, what do you GAIN?

CREAX process

http://www.slideshare.net/creax

Your level of psychological inertia

1) Having a fixed vision (model) of the solution or the root cause2) False assumptions (trusting the data)3) Specific terminology in a language that is a strong carrier of

psychological inertia4) Experience, expertise, and reliance upon previous results5) Limited knowledge, hidden resources or mechanisms6) Inflexibility (model worship), trying to prove a specific theory,

stubbornness7) Reusing the same strategy8) Rushing to a solution, incomplete thinking.

Gordon Cameron identifies eight ”routine causes of psychological inertia”:Ref: http://asq.org/learn-about-quality/idea-creation-tools/overview/tutorial-nine-windows.html

Break Inertia & Drive Solutions9 Windows

Explore the problem at each of the three levels:• Super-system: External environment and components that

the problem or system interacts or may interact with.• System: The problem or system that was created.• Sub-system: A component or parts of the problem or

system.Explore all nine windows by asking:• Can we do something at the sub-system, system, or super-

system level in advance to fix or avoid the problem or improve the system?

• Can we do something at the sub-system, system, or super-system level in the future to fix or avoid the problem or improve the system?

• Can we do something at the sub-system, system, or super-system level in the present to fix or avoid the problem or improve the system?

surrounding

components

the boxbefore after

components components components

9 windows

© CREAX 2011 www.creax.com

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Super-system

Service

System

Product

Sub-system

Component

Spa

ce

Sys

tem

Sub

-sys

tem

Time Before During After

9 windows

Sup

er-s

yste

m

14

prevent maintain repairing

before during after

Spa

ce

Sys

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Sub

-sys

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Time Before During After

Sup

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yste

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9 windows

Links

CREAX• www.patentinspiration.com• www.moreinspiration.com

Slideshares• http://www.slideshare.net/creax• http://www.slideshare.net/hugoruss1/how-to-innovate-ib Prof Simon Bolton

TRIZ (9 Windows)• http://www.triz-journal.com/best_practices.html • http://www.triz-journal.com/archives/2001/09/c/index.htm

Problem Solving• 25+ tools : www.mindtools.com/pages/main/newMN_TMC.htm • http://www.mkccc.com/TQM/Problem_solving_process.htm

Contact details

Hugo RussellProject Manager / Innovation LeadInnovation Birmingham · A: Faraday Wharf, Holt Street, Birmingham, B7 4BB· T: +44 121 250 3504 · M: +44 789 4096 439 · www.innovationbham.com · hugor@innovationbham.com

· www.linkedin.com/in/hugoruss

“Opportunity to innovate through partnership”

www.innovation-engine.co.uk