Innovation & Problem Solving - Heritage Hub 9 July 2014
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De-risking innovation through pro-active facilitation Accelerating Exploitation, Uptake and Investment in Knowledge and Technology across the West Midlands
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Slides from workshop which led delegates to better understand the need to better define problems and how to discover and develop ideas to the problems[challenges]
Transcript of Innovation & Problem Solving - Heritage Hub 9 July 2014
De-risking innovation through pro-active facilitation
Accelerating Exploitation, Uptake and Investment in Knowledge and Technology across
the West Midlands
Projects &
Collaborations
Project Process Overview
Communities (Large Organisations)
Regional Businesses(Capabilities and Capacities)Associations, KTNs, Clusters,
Companies House, Media
Facilitated Matching
Challenges Capabilities
Wider Calls & Opportunities
(TSB, Hoizon2020)
TriggersNetworking, Events, Workshops, Calls,
Media, Financials, . . .
HEFT
UHB
BCC
De-risking innovation in SMEs via pro-active facilitation of demand
from large organisations
Procurement supporting innovation
Challenge Definition & IdeationStrategic Goals?
Sign off?
Challenge content?
Categories?
Deadlines?
Information required?
Participants
Stages required?
Scoring criteria
Teams?
Review selection?
Publication?
Scoping & Consultation
1% 20 * £400
Exploratory Projects
1%8 * £1,000
PrototypeModels
1%4 * £2,000
PartnershipsJV
BidsTender
Innovation
http://visual.ly/improving-innovation-guide
Wishing for Innovation? Get some Organised Feedback
“Ideas are like rabbits. You get a couple and learn how to handle them, and soon you’ve got a dozen.”
John Steinbeck
a) Organise Feedback: A place that thoughtful employees write down and share their ideas.
b) Move the process online: make it simple, intuitive, and where votes, words, images, video and documents can be placed in support of an idea.
DATA SHOWS IT’S THE PRODUCT OF STRATEGY AND STRUCTURE, WITH COMPANY PROCESSES AND CULTURE TO SUPPORT IT.SOURCES:ACCENTURE. BAIN, DELOITTE, FORRESTER. PRICEWATERHOUSECOOPERS, MINDJET SPIGIThttp://blog-mindjet.wpengine.netdna-cdn.com/wp-content/uploads/2013/09/VTA-Infographic_branded.jpg
Defining the challenge(s)
http://tamingdata.com/2010/07/08/the-project-management-tree-swing-cartoon-past-and-present/
Problems + Solutions = Value
• Challenge = The Wall • Solutions = Ladder, Stairs, Tunnel, Explosives, Doors
Test for you
Transport Challenge: How do you reduce injuries and deaths on level crossings and
platforms
Video: http://youtu.be/IJNR2EpS0jw Site: http://dumbwaystodie.com/
Marketing lessons: http://en.wikipedia.org/wiki/Dumb_Ways_to_Die
1. Customer Value
What VALUES do you want?
2. REsources
What RESOURCES do you have?
3. Analogy across domains
Where do you look for INSPIRATION?
4. X - Variation of properties for new or improved functionsWhat do you change, what do you GAIN?
CREAX process
http://www.slideshare.net/creax
Your level of psychological inertia
1) Having a fixed vision (model) of the solution or the root cause2) False assumptions (trusting the data)3) Specific terminology in a language that is a strong carrier of
psychological inertia4) Experience, expertise, and reliance upon previous results5) Limited knowledge, hidden resources or mechanisms6) Inflexibility (model worship), trying to prove a specific theory,
stubbornness7) Reusing the same strategy8) Rushing to a solution, incomplete thinking.
Gordon Cameron identifies eight ”routine causes of psychological inertia”:Ref: http://asq.org/learn-about-quality/idea-creation-tools/overview/tutorial-nine-windows.html
Break Inertia & Drive Solutions9 Windows
Explore the problem at each of the three levels:• Super-system: External environment and components that
the problem or system interacts or may interact with.• System: The problem or system that was created.• Sub-system: A component or parts of the problem or
system.Explore all nine windows by asking:• Can we do something at the sub-system, system, or super-
system level in advance to fix or avoid the problem or improve the system?
• Can we do something at the sub-system, system, or super-system level in the future to fix or avoid the problem or improve the system?
• Can we do something at the sub-system, system, or super-system level in the present to fix or avoid the problem or improve the system?
surrounding
components
the boxbefore after
components components components
9 windows
© CREAX 2011 www.creax.com
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Super-system
Service
System
Product
Sub-system
Component
Spa
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Sys
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Sub
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Time Before During After
9 windows
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prevent maintain repairing
before during after
Spa
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Sys
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Sub
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Time Before During After
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9 windows
Links
CREAX• www.patentinspiration.com• www.moreinspiration.com
Slideshares• http://www.slideshare.net/creax• http://www.slideshare.net/hugoruss1/how-to-innovate-ib Prof Simon Bolton
TRIZ (9 Windows)• http://www.triz-journal.com/best_practices.html • http://www.triz-journal.com/archives/2001/09/c/index.htm
Problem Solving• 25+ tools : www.mindtools.com/pages/main/newMN_TMC.htm • http://www.mkccc.com/TQM/Problem_solving_process.htm
Contact details
Hugo RussellProject Manager / Innovation LeadInnovation Birmingham · A: Faraday Wharf, Holt Street, Birmingham, B7 4BB· T: +44 121 250 3504 · M: +44 789 4096 439 · www.innovationbham.com · [email protected]
· www.linkedin.com/in/hugoruss
“Opportunity to innovate through partnership”
www.innovation-engine.co.uk
