EHR Holy Matrimony Charles McDonald, II – Cerner Corporation

Attracting Your Partner �  Love Yourself

�  Trust

�  Communication

�  Transparency

�  Support

�  Compromise

Love Yourself �  Identify Strengths & Weaknesses

�  Perfect Your Niche

�  Build Your Reputation

�  Develop Quality Reusable Components

�  Support Multiple Platforms

Trust �  Single Sign-On Architecture

�  Public Key Authentication

�  LDAP Authentication

Nuance SAS

Nuance SDK

Communication �  Review Integration Strategy

�  Schedule Recurring Meetings

�  Suggest API Integration Code Reviews

�  Establish Communication System for Releases, Enhancements and Issues

Transparency �  Provide Excellent API Documentation

�  Create Test Harness Application

�  Don’t Throw Undocumented Exceptions

�  Reconsider Displaying Messages

Support �  Integrate First-Class Logging Strategy

�  Establish Developer Support System

�  Provide Client Issue Support

�  Respond Quickly to Support Requests

Well-Woman OBGYN Case �  Cerner detected voice processing

error from callback methods

�  Nuance identified network issue as potential cause

�  Cerner and Nuance shadowed client to identify cause of network issue

Compromise �  Be Flexible

�  Change without Losing Yourself

�  Set Dates for Honey-Do List

Nuance WebView Integration �  Nuance protocol to manage text, focus and

selection states

�  Cerner created JavaScript interface to bridge Nuance API with the UIWebView

Questions