Post on 18-Feb-2016
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HOPE @ UMHS Program2012 Clinical Program of the Year
Administrative ForumFebruary 11, 2013
Hope Medical Clinic of Ypsilanti, MI• Non-profit founded over 30 years
ago• Provides 11,000 free medical and
dental visits to 3,700 uninsured, low-income patients
• 100 medical/dental + 250 other volunteers
• Lacks on-site specialized equipment to provide appropriate diagnosis and triage
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Making an On-Site Partnership a Reality
• Formulation of plan(s)• Memorandum of
Understanding – a team effort including:– Legal– Facilities– Human Resources– Medical Education– Public Relations
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Making an On-Site Partnership a Reality
Patients remain patients of Hope Medical Clinic• Hope provides and maintains
all medical records• All follow-up visits, tests and
medications managed by Hope• Hope obtains free radiologic,
laboratory and pathologic via Trinity
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HOPE @ UMHS Clinic Workflow
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HOPE @ UMHS On-site Operations• Saturdays• All volunteers part of Hope workforce• UMHS volunteers include:
– Attending/resident physicians, medical students
– Nurse practitioners and/or PA’s, nurses– Audiologists– Medical assistants, optical shop/tech– Clerical staff
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Hope@ UMHS Operational Highlights• Program began October 2010
in otolaryngology; first five clinics provided 74 patient evaluations and 60 procedures
• 2012: 401 total visits; 50 of these patients enrolled in UMHS MSupport charity care program for essential follow-up care
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HOPE @ UMHS Participating Departments• Dermatology• Ophthalmology• Otolaryngology-Head
and Neck Surgery• Plastic Surgery
“Is this how you hold a
paper chart?? I Hope so.”
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Happy to be here…
… and proud to serve!
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