Gogo Case Study -- APIs as Competitive Advantage

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What does it mean to embark on an API Journey? How does an API initiative and digital strategy impact your business, your partners, and your customers? How do you measure the success of a digital program? In this webcast, Gogo executive Brad Jaehn and Apigee’s Brian Pagano discuss Gogo’s journey to becoming everyone’s favorite part of flying and allow travelers to get online, in air. Learn how Gogo’s API initiative is enabling the full digital experience for their airline partners and in turn for passengers, crew, and aircraft. View the video: http://youtu.be/4U9Zhaj9fVk

Transcript of Gogo Case Study -- APIs as Competitive Advantage

July 24, 2014

Gogo Case Study – APIs as Competitive Advantage

Today’s speakers

Brad JaehnVP, ProductsGogo

Dan TortoriciApigee

www.iloveapis2014.com

Use WEBCAST10 for 10% off

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Apigee social channels

YouTubehttp://youtube.com/apigee

Slideshare

http://slideshare.com/apigee

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• Communications service for global aviation

• Internet in the sky

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Gogo: The internet in the sky

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• Airline partners

– Customers

– Crews

– Operations

• Third-party partners

• Internal developers

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Gogo partners and customers

Judy Laine
Add airline logos

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• Passenger engagement

• Resourcing, quality, scale, time

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Problems Gogo was trying to solve

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• Technology

• Organizational, governance

• Partners

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Decisions, decisions

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• Build versus buy

• The team

• The first six months

• Data?

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How Gogo’s API program took off

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• How will Gogo compete differently?

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The future

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If Gogo were to change anything …

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It’s not just about technology

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Advice to fellow API travelers?

Questions?

Brad JaehnVP, ProductsGogo

Dan TortoriciApigee

www.iloveapis2014.com

Use WEBCAST10 for 10% off

Thank you

11 February 2014