G2E 2012: Social Media Boot Camp

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Transcript of G2E 2012: Social Media Boot Camp

Social Media Boot Camp

Presented by: Masterminds

MASTERMINDS

+Presented by:

MASTERMINDS

MASTERMINDS

OUR GOAL:HELP BUILD SOCIAL MEDIA COMPETENCIES

WITHIN CASINO ORGANIZATIONS

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MASTERMINDS

Nancy SmithCEO

MASTERMINDS

Ryan LeedsVP, StrategyMASTERMINDS

Jen FinkAccount Director

MASTERMINDS

MASTERMINDS

Andrea JanssenSocial Media Manager

MASTERMINDS

Charles HarperVice President of Business Development

DOUBLEDOWN INTERACTIVE

MASTERMINDS

Eric PetersenDirector of New MediaCAESARS ENTERTAINMENT INC.

Brian BestCorporate Vice President of E-Commerce

BOYD GAMING

MASTERMINDS

SOCIAL MEDIA BOOT CAMP AGENDA//

Tweet Up: The State of Social Media Today

Less is More: The Principles of a Successful Social Media Program

They Really Like You: The Value of a Facebook Fan

Social Media Managers: Why You Need One & How to Find One

Lunch

Social Media & Online Gaming: The Rise of Social Gaming

Once a Winner: Engaging Your Customers Outside the Casino

Social Media Measurement: The Most Valuable Metrics

Best of the Best: Social Media Efforts of the Year

Learn from the Best: Social Media Mavens

9:00-9:30

9:30-10:00

10:15-10:45

10:45-11:15

11:15-12:30

12:45-1:15

1:15-1:45

2:00-2:30

2:30-3:00

3:15-4:15

MASTERMINDS

SOCIAL MEDIAIS MASSIVE

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MASTERMINDS

48% OF 18-34 YEAR OLDS CHECK FACEBOOK BEFORE THEY GET OUT OF BED IN THE MORNING

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MASTERMINDS

SOCIAL NETWORKING IS THE MOST POPULAR INTERNET ACTIVITY//

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FACEBOOK HAS 901 MILLION MONTHLY ACTIVE USERS WORLDWIDE

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THE AVERAGE PERSON SPENDS 20 MINUTES PER VISIT ON FACEBOOK

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23% OF THEM CHECK THEIR ACCOUNT 5 OR MORE TIMES PER DAY

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TWITTER HANDLES MORE SEARCH QUERIESTHAN BING AND YAHOO COMBINED

PER MONTH

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MASTERMINDS

THREE OF FOUR CMOs SAYSOCIAL MEDIA

IMPACTS SALES//

MASTERMINDS

SOCIAL MEDIA IS NOT JUST ANOTHER CHANNEL — IT HAS BECOME PART OF OUR LIVES//

MASTERMINDS

SOCIAL MEDIA HAS BECOME A PART OF OUR LIVES//

Politics

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SOCIAL MEDIA HAS BECOME A PART OF OUR LIVES//

Politics

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SOCIAL MEDIA HAS BECOME A PART OF OUR LIVES//

Weather

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SOCIAL MEDIA HAS BECOME A PART OF OUR LIVES//

Revolutions

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SOCIAL MEDIA HAS BECOME A PART OF OUR LIVES//

Revolutions

MASTERMINDS

SOCIAL MEDIA HAS BECOME A PART OF OUR LIVES//

National Security

MASTERMINDS

THIS IS THE MOST

EXCITING TIMETO BE A MARKETER EVER

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MASTERMINDS

SOCIAL MEDIA IS NOT LIKEANY OTHER CHANNEL

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MASTERMINDSMASTERMINDS BRAND WISE. STREET SMART.TM

MASTERMINDSMASTERMINDS BRAND WISE. STREET SMART.TM

Source: Buddy Media / booz&co: From Campaigns to Capabilities The Impact of Social Media on Marketing and Beyond 2012

• 90% of consumers trust recommendations from people they know

• Social media recommendations top all other media sources

MASTERMINDS

BUT IT’S NOT FREE.//

MASTERMINDS

“You can’t just say it, you have to getthe people to say it to each other”

– James Farley, Ford CMO

MASTERMINDS

SOCIAL MEDIAIS WORD OF MOUTH.ON STEROIDS.//

MASTERMINDS

IF THERE IS ONE THING THAT STAYS CONSTANT IN SOCIAL MEDIA—IT’S ALWAYS CHANGING//

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PINTEREST//

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PINTEREST DEMO USAGE STATS

• 11.7 million users

MASTERMINDS

PINTEREST DEMO USAGE STATS

• 145% increase in daily users since the beginning of 2012

MASTERMINDS

PINTEREST DEMO USAGE STATS

• 72% women

MASTERMINDS

PINTEREST DEMO USAGE STATS

• 81% of users aged between 25-54

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PINTEREST DEMO USAGE STATS

• 14+ minutes per visit

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PINTEREST: WHAT ARE THEY DOING?

• Expressing themselves through images relevant to their lives

MASTERMINDS

PINTEREST: WHAT ARE THEY DOING?

• Reminding themselves of things they want to do, buy or revisit

MASTERMINDS

PINTEREST: WHAT ARE THEY DOING?

• Sharing and recommending things they think others should know about

MASTERMINDS

PINTEREST: WHAT IS THE POTENTIAL?

• More than 1 in 5 Pinterest users has pinned an item they later purchased

MASTERMINDS

PINTEREST IS PROJECTED TO ACCOUNT FOR 40% OF BY Q2 2013// SOCIAL MEDIA

DRIVEN PURCHASES

MASTERMINDS

WHO’S DOING IT RIGHT//

MASTERMINDS

BARONA CASINO

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BARONA CASINO

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BORGATA CASINO

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INSTAGRAM//

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INSTAGRAM

• Referred to as photo sharing, “reinvented”

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INSTAGRAM

• Allows user to take photos, choose from an array of filters to alter its look and feel and then instantly post to share with other users

MASTERMINDS

USAGE STATS

• More than 430,000 on the wait list for the Android app

MASTERMINDS

USAGE STATS

• More than 430,000 on the wait list for the Android app• More than 30 million registered users in 18 months

MASTERMINDS

USAGE STATS

• More than 430,000 on the wait list for the Android app• More than 30 million registered users in 18 months• Named iPhone App of the year in 2011

MASTERMINDS

USAGE STATS

• More than 430,000 on the wait list for the Android app• More than 30 million registered users in 18 months• Named iPhone App of the year in 2011• More than 1 billion photos uploaded

MASTERMINDS

USAGE STATS

• More than 430,000 on the wait list for the Android app• More than 30 million registered users in 18 months• Named iPhone App of the year in 2011• More than 1 billion photos uploaded• More than 5 million photos uploaded every day

MASTERMINDS

USAGE STATS

• More than 430,000 on the wait list for the Android app• More than 30 million registered users in 18 months• Named iPhone App of the year in 2011• More than 1 billion photos uploaded• More than 5 million photos uploaded every day• 575 “Likes” every second

MASTERMINDS

USAGE STATS

• More than 430,000 on the wait list for the Android app• More than 30 million registered users in 18 months• Named iPhone App of the year in 2011• More than 1 billion photos uploaded• More than 5 million photos uploaded every day• 575 “Likes” every second• 81 comments every second

MASTERMINDS

USAGE STATS

• More than 430,000 on the wait list for the Android app• More than 30 million registered users in 18 months• Named iPhone App of the year in 2011• More than 1 billion photos uploaded• More than 5 million photos uploaded every day• 575 “Likes” every second• 81 comments every second• Gains one new user every second

MASTERMINDS

FACEBOOK ACQUIRESINSTAGRAM

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MASTERMINDS

FACEBOOK ACQUIRES INSTAGRAM

• Facebook acquires the app on April 9, 2012 for approximately $1 billion

MASTERMINDS

FACEBOOK ACQUIRES INSTAGRAM

• Instagram bought for $33 per user

MASTERMINDS

WHO’S DOING IT RIGHT//

MASTERMINDS

REVEL NIGHTLIFE

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REVEL NIGHTLIFE

MASTERMINDS

MONTE CARLO

MASTERMINDS

PECHANGA

MASTERMINDS

GOOGLE+//

MASTERMINDS

WHAT IS GOOGLE+

MASTERMINDS

WHAT IS GOOGLE+

MASTERMINDS

IS GOOGLE+ DEAD?

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USAGE STATS

• Google+ has had 90 million unique visitors

MASTERMINDS

USAGE STATS

• Google+ has had 90 million unique visitor• Google+ users are 71% male

MASTERMINDS

USAGE STATS

• Google+ has had 90 million unique visitor• Google+ users are 71% male• The most common occupation of a Google+ user is an engineer

MASTERMINDS

WHAT THIS MEANS

MASTERMINDS

WHAT THIS MEANS

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WHAT THIS MEANS

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WHAT THIS MEANS

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BUT THIS IS GOOGLE

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A FEW MAIN DIFFERENCES BETWEEN FACEBOOK

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SEARCH

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CIRCLES

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+1 BUTTON

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HANGOUTS

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WHO’S DOING IT RIGHT//

MASTERMINDS

MANDALAY BAY

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MANDALAY BAY

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MGM GRAND

MASTERMINDS

MGM GRAND

MASTERMINDS

SOCIAL MEDIA BOOT CAMP AGENDA//

Tweet Up: The State of Social Media Today

Less is More: The Principles of a Successful Social Media Program

They Really Like You: The Value of a Facebook Fan

Social Media Managers: Why You Need One & How to Find One

Lunch

Social Media & Online Gaming: The Rise of Social Gaming

Once a Winner: Engaging Your Customers Outside the Casino

Social Media Measurement: The Most Valuable Metrics

Best of the Best: Social Media Efforts of the Year

Learn from the Best: Social Media Mavens

9:00-9:30

9:30-10:00

10:15-10:45

10:45-11:15

11:15-12:30

12:45-1:15

1:15-1:45

2:00-2:30

2:30-3:00

3:15-4:15

MASTERMINDS

LET’S GETSTARTED

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