E-commerce

Lecture 4

Ravi Raman

rraman@wvu.edu

CERC, West Virginia University

No slides for Dr. Reddy

Potential Projects: e-learning

• Sangam: A collaboration service for group class projects

• Pariksha: Interactive testing service for skills assessment using IMS Question and Test Interoperability specifications

Potential Projects: e-health

• Mail order Pharmacy and Nutrition Supplies• Shopping Agent for Medical Equipment Supplies• Patient Health Maintenance Service• Patient Contact Management• Transcription service for Mobile Healthcare

Providers• Voice Shopping Portal for Healthcare• Health benefits Claims Processing

Sangam: A collaboration service for group class projects

• Enrollment service (project coordinator and members)

• Authentication service • Information archiving (files & records) versioning• Access control (read-only, read-write)• Workflow coordination• Project status assessment• Rapid communications (e-mail and IM)

Pariksha: Interactive testing service for skills assessment

• IMS Question and Test Interoperability specifications (version 1.01)

• Enrollment service (teachers and students)• Authentication service (teachers and student)• Test authoring service (based on IMS QTI)• Test repository service (test specification,

question bank, solutions)• Test administration service (test schedule, test

results, individual and group scores)

Mail order Pharmacy and Nutrition Supplies

• Voice and Web interface for customers

• Customer login• Browse products• Place Orders• Order tracking

Shopping Agent for Medical Equipment Supplies

• Voice and Web interface for customers

• Filters for specific products

• Customer login• Browse products• Place Orders• Order tracking

Patient Health Maintenance Service

• Voice and Web interface for patients

• Login• Input of patient log

(medications, vital signs, therapies, alerts)

• Web review of patients by healthcare provider

Patient Contact Management

• Voice and Web interface for patients

• Simple phone triage• Schedule

appointments• Record messages• Appointment

reminders

Transcription service for Mobile Healthcare Providers

• Voice and Web interface for nurses

• Identify type of report• procedure checklist• Guided report writing• Record additional

comments• Notes Repository for

signoff

Voice Shopping Portal for Healthcare

• Voice and Web interface for patients

• Employs ads and referral fees

• Locates vendors for desired product

• Filters to suppliers• Locates healthcare

providers

Health Benefits Claims Processing

• Eligibility verification• Status of Claims• Co-payment and

Deductible• Credit-card based

payment of accounts receivable

Voice ServicesInventory

VoiceXML gateway

Scripts

Voice Input grammars

Stored Voice Output

HTML, VoiceXml

PCs

Phones

Web server

Orders

Customers

Catalog

E-speak

• Infrastructure to develop and deploy platform-independent e-services

• Provides service advertisement, service discovery and access control

• Open source, Cross-platform, exploits Java, XML

• www.e-speak.net

• bazaar.sis.pitt.edu/espeak_tutorial

E-commerce

Lecture 4

Ravi Raman

rraman@wvu.edu

CERC, West Virginia University