Post on 22-Apr-2015
description
Do you belong to the Era of Intelligence?
Force 2.0- #ForceSimplified
There are a hundred different marketing
tools present in the world today, each
more complex than the other.
The same could be said about various
analytical software as well.
Most interfaces require an in-depth
analysis of the tool and more often leave
the customer reeling in confusion.
And, it‟s no kid‟s play!
Customers are “forced” to adapt to deal
with its shortcomings.
But we are here to make a change!
A change that will help you achieve greater
heights by making right informed decisions.
We believe in „Intelligence‟…
Gone are the days when marketers
used to take decisions on gut feeling.
And, later automation was born!
Intelligence =
Automation (Relevancy + Efficiency + Optimization)
+
Informed Decisions
Social media has evolved, and so have the social
media users. They are everywhere, so the
question arises, are you there where your
customers are?
Are you listening to them all the time? Are you
ready to take the dive into the vast ocean of data
and churn out spectacular insights?
Are you ready for the next
generation social media platform
which is not only “Automated” but
uses Intelligence as well?
Presenting
The Next Gen Analytics Platform for
Social Enterprise
Explained using the Telecom Industry
Analytics Framework
Grouping
Cleaning
Sort
Deduplication
Clustering
Sampling
Final OLAP Formation
Factoring
Regression
NN / SVM
Decision Trees
Process Optimizer
Performance Monitor
Recommender
Crawl
Monitor
Decrypt
Integrate
Store Files
Index
Customer Acquisition
Customer Churn
Customer Experience
Customer Profiles
Service Quality Check
Campaign Optimization
Behavioral Segmentation
Customer Intelligence Framework using Big Data
Acquisition Usage & Loyalty
Val
ue
Time Retention Activation
RETENTION
Identify Customers at Risk of
Disengagement
Take proactive actions via targeted
offers
USAGE & ACTIVATION
Cross-selling to broaden engagement
Implement targeted Usage campaigns
Find the right Incentives and Offers
ACQUISITION
Design the right products and Offers
Target the right Customers and
prospects
Price Optimally
Implementation of Big Data can help bring
more value out of Customer than with out
the implementation.
We have to callout 1 use cases that we
will be focusing on for the presentation
tomorrow.
Simplify360 Big Data Framework
Text Mining | Natural Language Processing | Business Rules Engine
Enterprise Workflow
Social Intelligence Visualizer
Statistical Reports
Analytical Reports
Simulation Reports
Simplify360 Advanced Analytics Engine
Social Media Big Data
Vertical and Business Solutions – Simplify360 and Partners
Data Visualization
Business Reports
KPI Dashboard
API
Simplify360
Application
Framework
Widgets
Users
Widget Engine for
Web, Desktop and
Mobile - Dashboard
Widgets | Data
Widgets |
Engagement
Widgets
Data Sources
Unstr
uctu
red
S
tructu
red
Social Media
Call Records
Surveys
Feed back
Emails
Device Integration Enterprise Integration
And not to forget – our USP
Simplify360 is the World‟s first and only
truly Integrated Social Marketing Suite
We Market as One, Sell as ONE!
So, we rest our case. The
decision is yours, whether to go
with automation or intelligence
Social Business Intelligence
www.simplify360.com
About Simplify360 is the leading social business intelligence firm based out of United States and India. Simplify360 is the world’s first integrated Enterprise Social Media Platform. Offerings include: • Social Marketing Suite for agencies • Social Contact Centre for BPOs • Social Command Centre for
Enterprises. We enable businesses to perform Online Reputation Management, Customer Service, Community Management, Social Media Research & Brand Auditing; Online Sales Lead Generation, and Consumer Sentiment Analysis.
Leaders use Simplify360
Company Has 100+ Clients – Largely in India and America
Partners
India World
wide
Malaysia
Brazil and LatAM Qatar Saudi Arabia
USA
Worldwide
Singapore &
India
Korea
THANK YOU CONNECT WITH US