Matthew NewtonEnterprise Architecture Delivery

BCS Enterprise Architecture SG Annual Conference, 2nd July 2019

Becoming capable:closing the Business/IT gap

Business Model

Operating Model

Use Cases

Technology Choices

Capabilities

Capability View

© 2019 CWT

BusinessPlatformLayers

© 2019 CWT

User ExperienceCWT user interface and experience.

Business ExecutionService fulfilment and data storage.

Smart IntegrationCombine service fulfilment parts to make our CWT value proposal.

BusinessPlatformLayers

© 2019 CWT

User Experience

Business Execution

Smart Integration

Mobile Web AgentChat Partner

API BPMAI 3rd Party Value-Add

Reservation DataProfile Reporting

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1. Focus on critical capabilities.

2. Collaborate with stakeholders.

3. Talk about it with everyone.

ClosetheGap

© 2017 CWT 7