closing the Business/IT gap · Unlocking Potential cvv-r Staying Overnight nnll Delivering Travel...
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Matthew Newton Enterprise Architecture Delivery BCS Enterprise Architecture SG Annual Conference, 2 nd July 2019 Becoming capable: closing the Business/IT gap
Transcript of closing the Business/IT gap · Unlocking Potential cvv-r Staying Overnight nnll Delivering Travel...
Matthew NewtonEnterprise Architecture Delivery
BCS Enterprise Architecture SG Annual Conference, 2nd July 2019
Becoming capable:closing the Business/IT gap
Business Model
Operating Model
Use Cases
Technology Choices
Capabilities
Capability View
© 2019 CWT
BusinessPlatformLayers
© 2019 CWT
User ExperienceCWT user interface and experience.
Business ExecutionService fulfilment and data storage.
Smart IntegrationCombine service fulfilment parts to make our CWT value proposal.
BusinessPlatformLayers
© 2019 CWT
User Experience
Business Execution
Smart Integration
Mobile Web AgentChat Partner
API BPMAI 3rd Party Value-Add
Reservation DataProfile Reporting
© 2019 CWT 6
1. Focus on critical capabilities.
2. Collaborate with stakeholders.
3. Talk about it with everyone.
ClosetheGap
© 2017 CWT 7
