Centricity Practice Solution Accounts Receivable and Collections – Making the most of Centricity’s features

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The content of this presentation represents the views of the author and presenters.

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A little about us…

HealthCo Information Systems

• GE Centricity Value Added Reseller

• Over 400 clinics

• 2013 and 2014 GE Channel Partner of the Year

Presenters:Andrea Cunningham, Director - Professional ServicesKelly McAvoy, Implementation Consultant

Our Agenda

Centricity Components AR

Collections

Account Summary

Financial Dashboard

Functionality to improve your workflows

Best Practices

“medical practices leave up to 30% of their reimbursement behind….” the Medical Group Management Association estimates”

“harder then filing Federal Income Taxes……can be more than five different entities sharing responsibility….”

It’s complicated

Centricity Practice Solutions • Registration

– Insurance / Financial Class / Allocation Sets/ Eligibility

• Orders and Charge Entry– Efficient processes to capture

• Billing and Claims Management– EDI Claims / Remittance

• Accounts Receivable and Collections– Insurance and Private

Accounts Receivable Component

Accounts Receivable Component

• Optimize field utilization

• Field Sort

– Status

– Filing Method

– Insurance Carrier

– Visit Owner

Accounts Receivable

Easily view Transactions

Visit Record

• Summary Line

• Billing Notes

• Correspondences

• Claims

• Visit Owner

Document and Own

Collections Component

• Managing High Risk A/R

– Insurance

– Patient

• Payment Plans

• Letters

• Auto Roll

Collections Component

• Visit Owners

• Collections Groups

• Restrictions on Scheduling Patients

Collections Criteria

“High Risk A/R”

MaximizeScreen

Real Estate

It’s in the Settings (System>Application)

Denials & Appeals

• Denial Management

– Tracking

– Trending

• Appeals

– Tracking

It’s in the Settings

Document and Share

Letters

• Patient/Guarantor Letters

• Insurance Letters

• Appeal Letters

Mail Merge Fields

Follow Up

• Make sure you have a Plan

• Track your work

• Letting Go

• Interfaces

Account Summary

Account Summary

• 3 Views

– Guarantor

– Financial Summary

– Transaction History

Account Summary

Financial Dashboard

Financial Dashboard

Questions