engaging employees

Ben Kellard | 8 March 2012

Stephen Fry

“Change is inevitable,

except from vending

machines.”

how can you engage employees?

1. directionwhat’s the story?

three big goals by 2020

HELP

1 BILLION PEOPLE IMPROVE

THEIR HEALTH & WELLBEING

HALVEENVIRONMENTALFOOTPRINT OF

OUR PRODUCTS

SOURCE

100% OF AGRICULTURAL RAW MATERIALS

SUSTAINABLY

its all in the telling

Globalissues

Companystrategy

You

2. performanceclear line of sight

performance - top tips

• Clarify functional objectives

• Target opinion formers

• Sync with business planning cycle

• Feedback & reward .

3. capabilityjoin up the dots

M&S capacity building

• embedded in all appropriate training programmes• leadership framework ‘the leadership brand’• Plan A Champions in all stores and depots

capability - top tips

• who are the key populations?

• horizontal collaboration & alignment

• networks- join the dots .

4. involvementmaking it their own

involvement- top tips

• Don’t have all the answers

• Don’t do it all at once

• Advocates

• Use existing meeting forums .

engaging employees

• Direction- communicating why and how

• Performance- individuals making sense of the strategy

• Capability- what people need to know and be able to do

• Involvement- owning and adapting the strategy