engaging employees

Ben Kellard | 8 March 2012

Stephen Fry

“Change is inevitable,except from vending

machines.”

how can you engage employees?

1. directionwhat’s the story?

three big goals by 2020

HELP

1 BILLION PEOPLE IMPROVE

THEIR HEALTH

& WELLBEING

HALVEENVIRONMENTAL

FOOTPRINT OF

OUR PRODUCTS

SOURCE

100% OF AGRICULTURAL

RAW MATERIALS

SUSTAINABLY

its all in the telling

Globalissues

Companystrategy

You

2. performanceclear line of sight

performance - top tips

• Clarify functional objectives• Target opinion formers• Sync with business planning cycle• Feedback & reward.

3. capabilityjoin up the dots

M&S capacity building

• embedded in all appropriate training programmes

• leadership framework ‘the leadership brand’• Plan A Champions in all stores and depots

capability - top tips

• who are the key populations?• horizontal collaboration & alignment• networks- join the dots.

4. involvementmaking it their own

involvement- top tips

• Don’t have all the answers• Don’t do it all at once• Advocates• Use existing meeting forums.

engaging employees

• Direction- communicating why and how • Performance- individuals making sense of the

strategy • Capability- what people need to know and be able

to do • Involvement- owning and adapting the strategy