Bristol emp engmnt bk 6.3.12

14
engaging employees Ben Kellard | 8 March 2012

Transcript of Bristol emp engmnt bk 6.3.12

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engaging employees

Ben Kellard | 8 March 2012

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Stephen Fry

“Change is inevitable,

except from vending

machines.”

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how can you engage employees?

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1. directionwhat’s the story?

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three big goals by 2020

HELP

1 BILLION PEOPLE IMPROVE

THEIR HEALTH & WELLBEING

HALVEENVIRONMENTALFOOTPRINT OF

OUR PRODUCTS

SOURCE

100% OF AGRICULTURAL RAW MATERIALS

SUSTAINABLY

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its all in the telling

Globalissues

Companystrategy

You

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2. performanceclear line of sight

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performance - top tips

• Clarify functional objectives

• Target opinion formers

• Sync with business planning cycle

• Feedback & reward .

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3. capabilityjoin up the dots

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M&S capacity building

• embedded in all appropriate training programmes• leadership framework ‘the leadership brand’• Plan A Champions in all stores and depots

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capability - top tips

• who are the key populations?

• horizontal collaboration & alignment

• networks- join the dots .

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4. involvementmaking it their own

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involvement- top tips

• Don’t have all the answers

• Don’t do it all at once

• Advocates

• Use existing meeting forums .

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engaging employees

• Direction- communicating why and how

• Performance- individuals making sense of the strategy

• Capability- what people need to know and be able to do

• Involvement- owning and adapting the strategy