A model for incorporating e-resources into Trove, September 2010
What Ohio Librarians Want to Know About College and University Faculty and Student Users Chandra Prabha, OCLC Lynn Silipigni Connaway, OCLC Brenda Dervin,
An Overview of the IMLS Project: Sense-making the information confluence: The whys and hows of college and university user satisficing of information needs.
Seeking Synchronicity: Evaluating Virtual Reference Transcripts Presented by Lynn Silipigni Connaway and Marie L. Radford QuestionPoint Users Group Meeting.
CILIP, York
Affective relationships between users & libraries in times of economic stress
Web 2
Web 2.0
Senate house presentation slideshare
Customer satisfaction in consortium environment ICOLC Rome 12.-14.10.2006 Kristiina Hormia-Poutanen.
IDL Primer’s course Luciano Nicastro [email protected] Reference Web site:
Institutional Digital Repositories: in our dreams? in our lifetimes? Wallace McLendon, Associate Director Library Services University of North Carolina.
