Ibm smarter government series 2011 10 - web2.0
SAP Community Network (SCN) overview - March 2011
Precise social brands_slideshare
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Social Media Strategy
Social Selling in the Enterprise: Turning Sense into Dollars
Jeroen Linssen: Beyond Simulations: Serious Games for Training Interpersonal Skills in Law Enforcement
A Marketers Guide to Social Media Tools
Adroit Digital & Digiday: 5 tips for using social media data to find new customers
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