Handling Tough Employees
DEALING WITH DIFFICULT PEOPLE
Difficult people create 50% of everyday problems. The negative behavior is primarily done to wear you down.
Dealing with difficult people 24 lessons for bringing out the best in everyone rick brinkman
1 Dispute Resolution and Conflict Management Human Capital Conference Pete Swanson Carr Swanson & Randolph, LLC March 14, 2005.
DEALING WITH DIFFICULT STUDENTS and CONFLICT RESOLUTION