Simplifying the search experience – resisting the lure of shiny, new technology Ronán Kennedy Monica Crump NUI Galway.
IDENTIFYING NEEDS AND PRIORITIES ACROSS USER GROUPS AND DISCIPLINES AT THE UNIVERSITY OF NOTRE DAME THROUGH LIBQUAL+™ USER COMMENTS. Are They Really That.
1. Sam Kalb (Queen’s University). Using the LibQUAL +® notebooks and other LibQUAL+ services to analyze and present your results (50 minutes) 2. Eun-ha.
What do they want now? Qualitative regrounding of the LibQUAL+ ® survey. Selena Killick Library Quality Officer Cranfield University.
LibQUAL+ in the UK & Ireland: five years experience J. Stephen Town and Selena Lock, Cranfield University.
Library Service Quality Survey Results Yeo Pin Pin Li Ka Shing Library April 2013.
What Is LibQUAL+ ? Part of the Library’s ongoing process of service evaluation and planning. Web-based tool for assessing library service quality & identifying.
How to participate in LibQUAL+ and effectively utilise the data.
Columbia University. Data source LibQUAL Service Quality Survey –Administered on a three-year cycle since 2003 –Adequacy Gap Scores from the 22 core questions.
Charting Library Service Quality Sheri Downer Auburn University Libraries.
Charting Library Service Quality
Are They Really That Different?