Wasserteil Customer Loyalty Seminar Pp (July 28, 11)
Open bank project api days-presentation-dec2013
Contact Centers for Dummies
Measuring the Value of Custom Content
The Power Of Six Sigma 4 Subir Chowdhury
Working Three - Customer Experience
Selling UCD: Getting buy-in and measuring the value of UX
Building a Web Service for the Library World, from the Ground Up: The NISO Standardized Usage Statistics Harvesting Initiative (SUSHI) Adam Chandler Coordinator,
Day in the Life of Marketing
Edge Strategy: Tapping the Enormous Potential at the Edge of Your Core Business
How Zendesk Uses Data to Make Customers Happier
Oracle_Salesforce