Good principles for building customer relationships that stand the test of time. Audience first conference, 16 July 2014
Segmenting by demographic and attitude - influencing young professionals. Audience first, 16 July 2014
Don't cover it up - Refuge. Great comms campaigns I wish I'd done seminar, 18 June 2014
Finding Mike, Rethink Mental Illness. Great comms campaigns I wish I'd done seminar, 18 June 2014
No one should face cancer alone - Macmillan Cancer Support. Great comms campaigns I wish I'd done seminar, 18 June 2014
Breaking down silos for organisational good. CRM for charity communicators conference, 2 December 2014
How to make friends and influence people. Making the case for comms workshop, 22 October 2014
Impact and evaluation. Integration: breaking down the silos conference, 26 February 2015
A journey to joined-up thinking. Integration: breaking down the silos conference, 26 February 2015
Looking beyond your charity's own creative forces. Content marketing conference, 16 April 2015
Free Being Me media campaign. PR Network: Going behind the headlines, 13 April 2015
The art and science of storytelling. Content marketing conference, 16 April 2015
