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PowerPoint Presentation Mobile customer service predictions 1 535 million consumers worldwide will Make a purchase this year on a mobile device. Mobile ecommerce sales worldwide…

PowerPoint Presentation Mobile customer service predictions 1 535 million consumers worldwide will Make a purchase this year on a mobile device. Mobile ecommerce sales worldwide…

PowerPoint Presentation Mobile customer service predictions 1 535 million consumers worldwide will Make a purchase this year on a mobile device. Mobile ecommerce sales worldwide…

PowerPoint Presentation Mobile customer service predictions 1 535 million consumers worldwide will Make a purchase this year on a mobile device. Mobile ecommerce sales worldwide…

1. Sources: (http://www.medallia.com/customer-retention/) (http://marketingwizdom.com/strategies/retention-strategies) (https://www.wellsfargo.com/financial-education/small-business/customer-retention/)…

1. Did not follow best practices in using customer data, so unable to engage customers in a relevant fashion. Identify high-value customers and send them targeted marketing…

1. Customer Metrics Current Customer Metrics2/3 rds of consumers would be wiling65% of organizationsto spend more, following an excellent customer service experience.2that…

Did not follow best practices in using customer data, so unable to engage customers in a relevant fashion. Identify high-value customers and send them targeted marketing…

1. Пользователи проводят…

1. 788 million1 Billion 2.1 Billion units shippedsmartphone-only smartphones web browsersgloballyshipped globally CISCOIDC IDC

MARCH 2015: MOBILE ENGAGEMENT By Judith Aquino and Lorri Cosentino Make Way for Only 33% of U.S. mobile users will pay for apps â eMarketer The mobile space is quickly becoming…

Trends in Mobile Gaming [email protected] http://rude.vc @markbivens DEVELOPMENT COST OF MOBILE GAMES HTML5 GAMES cost increases slightly cost increases steeply CONSOLE GAMES high…

Knowledge is power. Now that you’re aware of the mobile malware that’s out there, you can take precautions to keep your network safe. Want to know more? Read the full…

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Businesses are transforming themselves digitally, looking to become more agile and serve their customers better. Digital services build closer, more personal relationships…

Customer Success with Genesys 1 Customer Success with Genesys Read Full Case Study Banco de Chile The second-largest bank in Chile serves half a million customers with 300…

모범 관행대로 고객 데이터를 이용하지 않았기 때 문에 모범 관행에 따라서 고객을 끌어들일 수 없었습니다. 높은 가치의 고객을…

N’a pas respecté les bonnes pratiques lors de l’utilisation des données des clients et n'a donc pas pu obtenir l'engagement pertinent des clients. Identi�er…