Download - WorkForce Pro WP-4020 - Start Here - Epson Americafiles.support.epson.com/pdf/wfp4020/wfp4020bb.pdfStart Here 4 Slide the edge ... (Canadian sales). You can also purchase supplies

Page 1: WorkForce Pro WP-4020 - Start Here - Epson Americafiles.support.epson.com/pdf/wfp4020/wfp4020bb.pdfStart Here 4 Slide the edge ... (Canadian sales). You can also purchase supplies

Start Here4 Slidetheedgeguidesagainstthepaper,butnottoo

tight.Makesurethepaperisunderthetabsontheedgeguides.

5 Gentlyinsertthepapercassette.

Note:Thepapermayslideforwardslightlyasyouinsertthecassette.Thisisnormal.

6 Extendtheoutputtrayandraisethepaperstopperasshown.(Donotraisethestopperforlegal-sizepaper.)

5 InstallsoftwareNote:IfyourcomputerdoesnothaveaCD/DVDdrive,youcandownloadthesoftwarefromtheEpsonwebsite(see“Epsontechnicalsupport”).

Caution:Besuretocloseyourotherprograms,includinganyscreensaversandvirusprotectionsoftware,beforebeginningthissoftwareinstallation.

1 MakesuretheprinterisNOT CONNECTEDtoyourcomputer.

Windows®:IfyouseeaFoundNewHardwarescreen,clickCancelanddisconnecttheUSBcable.Youcan’tinstallyoursoftwarethatway.

2 InsertyourproductCD.

Read these instructions before using your printer.

1 Unpack

Caution:Donotopeninkcartridgepackagesuntilyouarereadytoinstalltheink.Cartridgesarevacuumpackedtomaintainreliability.

Removealltapeandprotectivematerials,includingthefoamandplasticinsidetheprinter.

2 Turnon1 Connectthepowercordtothebackoftheprinterandtoan

electricaloutlet.

Caution:Donotconnecttoyourcomputeryet.

2 Pressthe powerbutton.

3 Installinkcartridges1 Openthefrontcover.

2 Unpackthefourinkcartridges.

3 Shakeeachcartridgeasshownforabout5seconds.

4 Installeachcartridgeinthecorrectslotforitscolor.Pusheachcartridgeinuntilitclicks.

5 Closethefrontcover.

Theprinterstartsprimingtheink.Thistakesabout12minutes.Whenthegreen powerlightstopsflashing,primingiscomplete.

Note:Theincludedcartridgesprimetheprinterandprintabout1000blackpages/900colorpages.Actualpagecountmayvary.

Caution:Don’tturnofftheprinteroropenthecoverwhileitisprimingoryou’llwasteink.

4 LoadpaperinthecassetteYoucanloadletter-,A4-,orlegal-sizeplainpaperinthecassette.ForinstructionsonloadingenvelopesandspecialpaperintherearMPtray,seetheonlineUser’s Guide.

1 Pulloutthepapercassette.

2 Slidetheedgeguidesoutward.

Note:Ifyouareloadinglegal-sizepaper,extendthecassetteasshown.

3 Insertthepaperwiththeglossyorprintablesidefacedown.

Note:Makesurethepaperisloadedagainstthefrontedgeguideandnotstickingoutfromtheendofthecassette.

*412178800**412178800*

WorkForce® Pro WP-4020

Start Here4 Slidetheedgeguidesagainstthepaper,butnottoo

tight.Makesurethepaperisunderthetabsontheedgeguides.

5 Gentlyinsertthepapercassette.

Note:Thepapermayslideforwardslightlyasyouinsertthecassette.Thisisnormal.

6 Extendtheoutputtrayandraisethepaperstopperasshown.(Donotraisethestopperforlegal-sizepaper.)

5 InstallsoftwareNote:IfyourcomputerdoesnothaveaCD/DVDdrive,youcandownloadthesoftwarefromtheEpsonwebsite(see“Epsontechnicalsupport”).

Caution:Besuretocloseyourotherprograms,includinganyscreensaversandvirusprotectionsoftware,beforebeginningthissoftwareinstallation.

1 MakesuretheprinterisNOT CONNECTEDtoyourcomputer.

Windows®:IfyouseeaFoundNewHardwarescreen,clickCancelanddisconnecttheUSBcable.Youcan’tinstallyoursoftwarethatway.

2 InsertyourproductCD.

Read these instructions before using your printer.

1 Unpack

Caution:Donotopeninkcartridgepackagesuntilyouarereadytoinstalltheink.Cartridgesarevacuumpackedtomaintainreliability.

Removealltapeandprotectivematerials,includingthefoamandplasticinsidetheprinter.

2 Turnon1 Connectthepowercordtothebackoftheprinterandtoan

electricaloutlet.

Caution:Donotconnecttoyourcomputeryet.

2 Pressthe powerbutton.

3 Installinkcartridges1 Openthefrontcover.

2 Unpackthefourinkcartridges.

3 Shakeeachcartridgeasshownforabout5seconds.

4 Installeachcartridgeinthecorrectslotforitscolor.Pusheachcartridgeinuntilitclicks.

5 Closethefrontcover.

Theprinterstartsprimingtheink.Thistakesabout12minutes.Whenthegreen powerlightstopsflashing,primingiscomplete.

Note:Theincludedcartridgesprimetheprinterandprintabout1000blackpages/900colorpages.Actualpagecountmayvary.

Caution:Don’tturnofftheprinteroropenthecoverwhileitisprimingoryou’llwasteink.

4 LoadpaperinthecassetteYoucanloadletter-,A4-,orlegal-sizeplainpaperinthecassette.ForinstructionsonloadingenvelopesandspecialpaperintherearMPtray,seetheonlineUser’s Guide.

1 Pulloutthepapercassette.

2 Slidetheedgeguidesoutward.

Note:Ifyouareloadinglegal-sizepaper,extendthecassetteasshown.

3 Insertthepaperwiththeglossyorprintablesidefacedown.

Note:Makesurethepaperisloadedagainstthefrontedgeguideandnotstickingoutfromtheendofthecassette.

*412178800**412178800*

WorkForce® Pro WP-4020

Anyproblems?Network setup and printing problems• Ifyou’reconnectingtheprinterviaWi-FiProtectedSetup

(WPS),makesureyoupressandholdtheWi-Fibuttonontheprinterwithin2minutesofpressingtheWPSbuttononyourrouter.PressandholdtheWi-Fibuttonontheprinterfor3seconds.

• Tryconnectingtotherouteroraccesspointwithyourcomputeroranotherdevicetoconfirmthatitisworkingcorrectly.

• Tryresettingtherouter(turnitoffandthenon),thentrytoconnecttoitagain.

• Pressthe buttontoprintanetworkstatussheet.Verifythatthenetworksettingsarecorrectandcheckthesignalstrength.Ifit’spoor,trymovingtheprinterclosertoyourrouteroraccesspoint.Avoidplacingtheprinternexttoamicrowaveoven,2.4GHzcordlessphone,orlargemetalobjectssuchasafilingcabinet.

• Ifyourrouteroraccesspointdoesn’tbroadcastitsnetworkname(SSID),manuallyenterthename.Ifyourrouteroraccesspointhaswirelesssecurityenabled,you’llalsoneedtoknowwhatkindofsecurityit’susingandmakesureyouentertheWEPkeyorWPApassphrasecorrectly.

• WhenusingTCP/IP,makesureyournetwork’sDHCPoptionisenabled(yourroutermanufactureroryourITdepartmentwillbeabletoassistyouwiththissetting).

• Disablethefirewalltemporarilytoseeifthatmaybecausingtheproblem.Contactyourfirewallmanufacturerforassistance.

Setup is unable to find my printer after connecting it with a USB cable.Makesureitissecurelyconnectedasshown:

Printing problemsPrintingstopswhenaninkcartridgeisexpended.Ifacartridgeisexpended,youmustreplaceittocontinueprinting.

Print quality problems• Makesureyourpaperisloadedprintablesidedowninthe

cassette(usuallythewhiter,brighter,orglossyside).

• Ifyounoticelightordarkbandsacrossyourprintoutsortheyaretoofaint,runanozzlechecktoseeiftheprintheadneedscleaning.SeetheonlineUser’s Guideformoreinformation.

• Theinkcartridgesmaybelowonink.Checkyourcartridgelevelsandreplacecartridges,ifnecessary.SeetheonlineUser’s Guideformoreinformation.

RecyclingEpsonoffersarecyclingprogramforendoflifehardwareandinkcartridges.Pleasegotowww.epson.com/recycleforinformationonhowtoreturnyourproductsforproperdisposal.

Needpaperandink?TryEpsonpaperwithDURABrite®UltraInkforprofessionalresults.Fortherightsuppliesattherighttime,youcanpurchasethematEpsonSuppliesCentralatwww.epson.com/ink3(U.S.sales)orwww.epson.ca(Canadiansales).YoucanalsopurchasesuppliesfromanEpsonauthorizedreseller.Tofindthenearestone,call800-GO-EPSON(800-463-7766).

Genuine Epson paperEpsonoffersawidevarietyofbusinessandphotopaperstomeetyourneeds;visitEpsonSuppliesCentralformoreinformation.

Presentation Paper Matte Smooth,non-glare,instant-dryingpaperideal

forhome,schoolandbusinessprojects.

Genuine Epson inks

Lookforthenumbersbelowtofindyourcartridges.It’saseasyasrememberingyournumber!

WorkForce Pro WP-4020 ink cartridges

Color Part number

Black 676XL

Cyan 676XL

Magenta 676XL

Yellow 676XL

Epson ConnectGetinstant,wirelessprintingofphotosandattachmentsrightfromsmartphones,iPads,tablets,andotherpopularmobiledevices.Seewww.epson.com/connectfordetails.

Epson,SuppliesCentral,WorkForce,andDURABriteareregisteredtrademarks,andEpsonExceedYourVisionisaregisteredlogomarkofSeikoEpsonCorporation.DesignedforExcellenceisatrademarkofEpsonAmerica,Inc.

GeneralNotice:Otherproductnamesusedhereinareforidentificationpurposesonlyandmaybetrademarksoftheirrespectiveowners.Epsondisclaimsanyandallrightsinthosemarks.

Thisinformationissubjecttochangewithoutnotice.

PrintedinXXXXXX

3 Windows:IfyouseetheAutoPlaywindow,clickRun Setup.exe.IfyouseetheUserAccountControlscreen,clickYesorContinue.

Mac OS® X:Double-clickthe Epsonicon.

4 ClickInstall(Windows)orContinue(MacOSX)andfollowtheinstructionsonyourcomputerscreen.

5 WhenyouseetheSelectYourConnectionscreen,checkthe“Connectionoptions”sectiononthissheetformoreinformation.ThenclickNext (Windows)orContinue (MacOSX)andfollowtheinstructionsonyourcomputerscreen.

ConnectionoptionsWireless connectionYoumustinstallthesoftwareoneverycomputerfromwhichyouwanttoprint.Forthefirstinstallation,werecommendusingatemporaryUSBcableconnectiontosimplifywirelesssetup.Aftertheprinterisconnectedtothenetwork,youwillbepromptedtoremovethecable.(USBcablenotincluded.)

Makesureyouknowyournetworkname(SSID)andnetworkpassword:

•Networkname

•Networkpassword

Ifyoudon’thavethisinformation,contactthepersonwhosetupyournetwork.

Direct USB connectionMakesureyouhaveaUSBcable.

Wired network connectionMakesureyouhaveanEthernet®networkcable(notincluded).Youmustinstallthesoftwareoneverycomputerfromwhichyouwanttoprint.

Error indicators

Ifyouseeoneoftheerrorindicatorsbelow,followthestepsheretoproceed:

On Flashingslowly Flashingfast

Paper is out, paper size doesn’t match, or multiple sheets have fed at the same time. Load paper correctly and press the paper feed button.

Paper is jammed in the cassette, the duplexer, or inside the printer. Remove the jammed paper and press the paper feed button.

The front cover is open. Close the cover.

The indicated ink cartridge is running low on ink. Make sure you have a replacement cartridge.

The indicated ink cartridge is expended or not installed correctly. Replace or reinstall the ink cartridge.

The maintenance box is nearing the end of its service life. Make sure you have a replacement box.

The maintenance box is at the end of its service life or not installed. Press the and ink buttons at the same time to clear the error, then replace the maintenance box.

Printer error. Turn the printer off and check for jammed paper. Make sure you remove the protective foam and plastic from inside the printer. Then turn the printer back on. If the error does not clear, contact Epson.

Wi-Fi connection error. Press the Wi-Fi button on the printer to clear the error and try again.

Anyquestions?On-screen help with your softwareSelectHelpor?whenyou’reusingyoursoftware.

User’s GuideClicktheicononyourdesktop(orintheApplications/Epson Software/GuidefolderonMacOSX)toaccesstheonlineUser’s Guide,softwaredownloads,EpsonSuppliesCentral®,andmore(requiresaninternetconnection).Ifyoudon’thaveaUser’sGuideicon,youcaninstallitfromtheCDorgototheEpsonwebsite,asdescribedunder“EpsonTechnicalSupport.”

Epson technical supportVisitepson.com/support(U.S.)orepson.ca/support(Canada)whereyoucandownloaddrivers,viewmanuals,getFAQs,ore-mailEpson.

Youmayalsospeakwithasupportspecialistbycalling:

• U.S.:(562)276-7202,6AMto8PM,PacificTime,MondaythroughFriday,and7AMto4PMSaturday

• Canada:(905)709-2567,6AMto8PM,PacificTime,MondaythroughFriday

Daysandhoursofsupportaresubjecttochangewithoutnotice.Tollorlongdistancechargesmayapply.

Page 4: WorkForce Pro WP-4020 - Start Here - Epson Americafiles.support.epson.com/pdf/wfp4020/wfp4020bb.pdfStart Here 4 Slide the edge ... (Canadian sales). You can also purchase supplies