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Page 1: Websites that Work! 20 Tips and Tools for Charitable Organizations

Fraser Green, CFRE & Holly Wagg, CFRE, Good Works Todd Jamieson, Envision Online Media

Websites That Work! 20 Tips and Tools You Can Use to Make Friends, Build Loyalty and Raise More Money

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Holly Wagg

Fraser Green Todd Jamieson

#FRDay13 www.goodworksco.ca | www.envisiononline.ca

Chief Strategist & Smartypants Good Works [email protected] blog.goodworksco.ca

Philanthropic Counsel Good Works [email protected] blog.goodworksco.ca

Founder and CEO Envision Online [email protected]

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#FRDay13 www.goodworksco.ca | www.envisiononline.ca

Where was that again?

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#3 – Architecture

#FRDay13 www.goodworksco.ca | www.envisiononline.ca

Primary/ Parent

Secondary/Child

Footer

Utility

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Design for your users.

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Be mission-minded.

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#5 – All about the cause

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#5 – All about the cause

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Keep your CMS flexible.

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Header

Navigation

Any Body Content

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Header

Any Body Content

Navigation

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Hello homepage.

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#8 - Homepage

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Billboard Donate

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#FRDay13 www.goodworksco.ca | www.envisiononline.ca

#8 - Homepage Billboard Donate/Involve

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#FRDay13 www.goodworksco.ca | www.envisiononline.ca

Billboard #8 - Homepage Donate

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Keep it readable.

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#10 – Readability

#FRDay13 www.goodworksco.ca | www.envisiononline.ca

• Don’t underline unless it’s a hyperlink

• Too many different fonts

• Too many colours

• CAPS, italics, Bold,

Common Design Crimes

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#10 – Readability

#FRDay13 www.goodworksco.ca | www.envisiononline.ca

• Beware of the fold

• 100-400 words

• Short paragraphs

• Headers are helpful

• Write at a grade 7 level

• www.read-able.com

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Optimize your website for

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Meta Title

File Name

Header

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Meta Title

Description

File Name

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Build your email list.

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Measure it.

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Write solid fundraising copy. Problem → Solution → Credibility → ASK

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Your donation page matters (a lot).

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#15 – Optimize donation Page

#FRDay13 www.goodworksco.ca | www.envisiononline.ca

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#15,1 – Optimize donation Page

#FRDay13 www.goodworksco.ca | www.envisiononline.ca

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#15.1 – Optimize donation Page

#FRDay13 www.goodworksco.ca | www.envisiononline.ca

Network for Good, 2012 Digital Giving Index

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#15.2 – Optimize donation Pages

#FRDay13 www.goodworksco.ca | www.envisiononline.ca

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#15.3 – Optimize donation Pages

#FRDay13 www.goodworksco.ca | www.envisiononline.ca

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#15.4 – Optimize donation Page

#FRDay13 www.goodworksco.ca | www.envisiononline.ca

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#15 – Optimize donation Pages

#FRDay13 www.goodworksco.ca | www.envisiononline.ca

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#15 – Optimize donation Pages

#FRDay13 www.goodworksco.ca | www.envisiononline.ca

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Mobile. Tablets. And more.

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Make social simple.

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Make social simple.

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Be (recycled) content driven.

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#18 – Content Driven

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#18 – Content Driven

#FRDay13 www.goodworksco.ca | www.envisiononline.ca

Photo credit: www.upstream.co.uk/content-marketing.html

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Maximize your revenue.

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Button Colour or Name

Title Change

New Picture

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Baseline: • 10,000 Visitors Per Quarter • Conversion Rate of 1% • Average Donation: $100 • In Q4, Visitors Double Annually

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#FRDay13 www.goodworksco.ca | www.envisiononline.ca

1% Change: • 10,000 Visitors Per Quarter • Conversion Rate of 2% • Average Donation: $100 • In Q4, Visitors Double Annually • Result: 200% Increase in $$

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#FRDay13 www.goodworksco.ca | www.envisiononline.ca

1% Change+: • 10,000 Visitors Per Quarter • Conversion Rate of 2% • Average Donation: $125 • In Q4, Visitors Double Annually • Result: 250% Increase in $$

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#FRDay13 www.goodworksco.ca | www.envisiononline.ca

1% Change++: • 10% Increase Visitors Per Quarter • Conversion Rate of 2% • Average Donation: $125 • In Q4, Visitors Double Annually • Result: 275% Increase in $$

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#FRDay13 www.goodworksco.ca | www.envisiononline.ca

Traffic Only: • 10% Increase Visitors Per Quarter • Conversion Rate of 1% • Average Donation: $100 • In Q4, Visitors Double Annually • Result: 110% Increase in $$

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Thank you

#FRDay13 www.goodworksco.ca | www.envisiononline.ca