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Concept Sharing
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PerfectionPerfection
ProcessProcess
PeoplePeople
PurposePurpose
PersonPerson55 PP
LeadershipLeadership
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PurposePeoplePeople
55 Ps are integrated….Ps are integrated….
Process Perfection
Person
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INTIMACY
CONFLICT WITH OTHERS
I AND THE EYEDIOLOGUE AT WORK
SCAPEGOAT
HUMILIATION
COMPASSION
RELATIONSHIP
SELF
BELIEF
POINT OF VIEWEMOTIONS
ANGER
TYRANNY
WHAT CAN YOU CHANGE
WHAT YOU CAN NOT CHANGE
RESPECT
EMPATHY
TRUSTING OTHERS
COPING
SEEING THE UNSEEN
TONE OF COMMUNICATIONAMYGDALA ATTACK
SPACE OF CONSTRAINTS
CONGRUENCE
DIGNITY
ABUNDANCE
IMPULSE CONTROL
RECIPROCITY
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SELFBELIEF
POINT OF VIEW
EMOTIONS
ANGER
TYRANNY
WHAT CAN YOU
CHANGE
WHAT YOU CAN NOT
CHANGE
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Seeing things from your ownSeeing things from your ownpoint of view is always easier.point of view is always easier.
We judge others based onWe judge others based onbehaviour and we judgebehaviour and we judge
ourselves based on intent.ourselves based on intent.
We develop our ‘self We develop our ‘self--symbols’ symbols’ and look for people whoand look for people who
match it.match it.
We are close to people whoWe are close to people who
seem most like yourself.seem most like yourself.
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Belief
What we accept as true..
Many people profess beliefs that are
obviously false. Here are some of themore destructive and common
examples:I had no choice.I had no choice.
..
That's just how I am.That's just how I am.It's all my parent's fault.It's all my parent's fault.
It's allIt's all your your fault.fault.If we don't talk about it the issue willIf we don't talk about it the issue will
disappear.disappear.
Denial is a solution.Denial is a solution.
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Our own point of view is always complete,valid and important than that of others.
Weight differs for our viewpoint compared toviewpoint of others.
Point of Point of ViewView
one person sagrees w you, per aps
you will discount that contrary viewpoint.
but if two or three people express differingviews, you will consider and adopt their
viewpoints.
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Emotions
Spontaneous arousal of mental stateoften accompanied by physiological
changes
Reactions include an er anxiet or
Surprise, Disgust, contempt, Fear
love with an impulse to fight or flight
Once we become conscious that we
are in the grip of an emotion, we canreappraise the situation.
Joy, Sadness, Anger
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Emotion resulting in perceived loss. An urgent plea for action. Ventingviolently. We must overcome our immediate impulse to lash out and do
harm. Controlled anger channelled in positive direction motivatesconstructive changes.
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TyrannyThe abusing power.
My goal is important than yours. Reflectionof Apathy and Arrogance.
A harsh and arbitrary demand based on
self importance.
It leads to oppression and sustainedhumiliation of the group of people.
Causes: Egotism, low self esteem,psychopath
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What can you change?
• Your habits
• Your preparation and planning
• Impulse control
• Your present/future behaviour
• Your quality of response to others
• How you spend your time
• How you apply your talents
• Your manner which annoys others
• How you use your power
• Deciding to do your best or less than yourbest
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Things you cannot
change You can’t change your past and
history.
You cannot change laws of physics, weather, human nature,personality traits and other
person’s strong belief
Recognize and accept what youcannot change and move on withyour life.
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DIGNITY
ABUNDANCE
IMPULSE CONTROL
RECIPROCITY
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DignityUnalienable birthright of every
human.
The quality of worth and honorintrinsic to every person.
Unaccomplished infant getsworth care, attention and
respect.
Distinguishes human BEING andhuman DOING
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Abundance
Everything is available plenty
for our need and not for ourGreed.Speak up and speak out about
what you want and expect.
trespassing and assert yourright to dignity, respect, and
freedom.
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Impulse control
Ability to suppress immediate
temptation being committedto goals and values.
Ordering dessert despite goal
of losing weight.
Yield to the moment jeopardizing long-term goals
for some immediate
satisfaction
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Reciprocity
Humans return favour andalso extract revenge.
Fair exchan e is an im ortant
principle; it holds employeestogether to form a broader
morality.
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INTIMACY, CONFLICT WITH OTHERS, I AND THE EYE, dialogue AT WORK,
SCAPEGOAT, HUMILIATION, COMPASSION, RELATIONSHIP
- - - - - - -
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Intimacy
A close association leading to detailed knowledge and
understanding of another person
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Conflicts with others
We face conflict often as weencounter contradictory goals.
Emotions rooted in conflict are
Fear, Anxiety, Anger, Guilt andblame.
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I and the Eye
Egotists, and others with high self-appraisals dismiss
all but overwhelming evidence contrary to their point
of view.
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Scapegoat
Blaming a Victim for your/department’s misfortune. A victim chosen withinthe organization is sacrificed for your department’s misfortune. Nazis
holocaust idea: ‘Eliminating the Jews would eliminate problems’ – it lead toan example of genocide
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Humiliation
No one likes to be treated as dirt
An unfair act of insulting, egobruising and hurt of pride makingone to feel powerless.
our limitations based on an accurateand modest estimate of ourimportance and significance.
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Compassion
It is about getting touched and concerned by
the suffering of another unfortunate person.
Compassionate person wants to relive thepain of others to see them safe and secure.
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Relationship
The history of interactions between two or
more people. Mutual relationship involves
openness and emotional availability.
Coming out of ‘one-up’ and ‘one-down’status. Balancing between rational and
emo ona .
Quality of communication contributes toquality of relationship.
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TONE OF COMMUNICATION
AMYGDALA ATTACK
SPACE OF CONSTRAINTS
CONGRUENCE
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Tone of Communication
Distinct styles and power stance ofrelationship with semantics of message
Must avoid: ‘I have power and you don’t.What I want and need are important,
your needs are not.’
Tones: Responsive, confident, sarcasm,attack, kindly, helpful, cruelly, needy,
careful, careless, impatient, quick, slow,distracted, demanding, attentive
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Amygdala Attack
Amygdala, the emotional center of ourbrain initiates physiological actions of
fight, flight or freeze by releasing stresshormones.
In the process, Autonomic Nervous
increased blood pressure, increasedheart rate, and sweating…. And if we
suddenly see a long thin cylindricalobject, we defend against a snake
attack even before we become
conscious of snake..
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Space of Constraints
The laws of physics constrain us towalk, run, or jump without eating and
sleeping.
Integrated regulations might include ourdecisions to obey the law, brush our
teeth, hold a job, help a friend, return afavour, keep promises.
Introjected regulations come from ourautonomous choice. These introjected
regulations crowd out the living spaceand may leave you trapped
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Congruence
Refers to alignment amongst
various elements of a System.
Workplace congruence isfuelled by mutual trust,responsibility, autonomy,
apology, forgiveness, dignity,humility and authentic
behaviour
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EMPATHY
TRUSTING OTHERS
COPING
SEEING THE UNSEEN
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Respect
You respect others when yousincerely recognise their
humanity, worth and
significance.
Respect is action of givingpositive attention to fellow
beings.
Avoiding, withholding ormanipulating responses are
signs of disrespect, which is a
precursor to hate.
Respectful relationships aremutual and reciprocal.
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EmpathyIt is a deep appreciation for another’ssituation and point of view.
Having empathy but not acting fromempathy leads to Guilt
Golden Rule: Treat others as youwant to be treated.
Platinum Rule: Treat others as theywant to be treated.
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Trusting OthersIt is a deep assurance of feeling often
based on inconclusive evidence.
Trust form the basis for socialinteractions and reciprocity. It is
essential for planning and working
Speak carefully, accurately, clearly andhonest to gain and sustain trust.
Understand what is being proposed,described , discussed and expected.
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Coping
A human approach to peopleproblems.
It is the ability to respond to aloss or suffering.
one’s feeling and actions.
It is about addressingaccompanying emotions.
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Seeing thatdoesn’t exist
Thought associations arelearned responses or our
interactions. They bring tom n o ec s a o no ex s ,
like this Kanizsa triangle:Through conscientious effort
they can be unlearned
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