Technical Communication and DNN

Who is KEA?

KEA is an Italian SME specialized in developing Content Management Systems (CMS)

Argo CMS Cross Media Publishing solutions

For the Technical Communication The users of our solutions are the Technical Writers

Technical WritingIntroduction

What is Technical Writing?

Technical Writers Manage content Publish

Technical documentation Manuals for installation, use and maintenance, online

helps, quick references, troubleshooting guides… Product information

Product and spare part catalogues, pricelists, datasheets…

Aims of Technical Writing

Product Configuration Selection

Secure Installation Use Maintenance

Of the product

Challenges of Technical Writing

Ensure the quality of content Publish

Cross Media outputs For different targets, levels, markets

Concerning different product variants

Save time and costs Editing and versioning Translation and localization Publication

Technical WritingTools

Tools for Technical Writing

Authoring Tools CMS for the Technical Writing

Single sourcing Content Variant Management Tagging and conditional reuse Integration with other data sources

ERP, PDM and PLM, PIM and SPIM, MAMS and DMS… TMS…

Workflow management

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Tools for Technical Writing

Publishing Tools Automated publishing

Print media and CD/DVD/USB XML-based integration with Desktop Publishing tools

MS Word, Adobe InDesign and FrameMaker… Web, mobile and apps

XML-based integration with Web CMS and applications DNN…

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How to manage Technical Communication

with KEA’s solutions

Authoring and Publishing Tools

Technical Writers use KEA Argo CMS

As authoring tool Integrated with other data sources

DNN As tool to automatically publish online

Technical documentation Product information E-commerce

Integration Argo CMS-DNN

Integration Argo CMS-DNN through custom Modules developed by KEA Modules to automatically publish

Online helps, guides, manuals Knowledge bases Product and spare part catalogues

with e-commerce functions Product configurators Collections of resources…

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Integration Argo CMS-DNN

Single sourcing Tagging Content Variant Management Integration with data sources

Conditional reuse Custom DNN Modules

Web and Mobile Online helps Knowledge bases Catalogues E-commerce Configurators

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Plus of Argo CMS

Single sourcing Content Variant Management Tagging and conditional reuse Integration with other data sources Cross Media Publishing modules for

MS Word, Adobe InDesign and FrameMaker DNN, XML, HTML

Workflow management

Plus of DNN

Framework based on Microsoft technology Easy integration with other tools

used by SMEs, especially in Italy Affordable costs

Installation, maintenance, customization Integrated management of roles, users

and permissions

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Plus of DNN

Enrich documentation with community functions News Blogs and forums Integration with social media

Log information To improve documentation

based on the user’s need

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Plus of DNN

Can be used to publish documentation, but also to manage the whole company’s web site Easy to learn and to use Integration between standard, third party

and custom Modules

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DNN is a flexible, scalable and versatile Web CMS and publishing tool

Use Casewww.sicutool.it

Authoring and Publishing Tools

SICUTOOL uses KEA Argo CMS ERP

As authoring tools DNN

As online publishing tool Through custom Modules developed by KEA

Argo CMS

Product Information Management Single sourcing

Item #, descriptions, images, technical information, norms, accessories and spare parts…

Translations Workflow management Tagging and conditional reuse Cross Media Publishing modules for

DNN, MS Word and Adobe FrameMaker

Argo CMS

ERP

Other Product Data Item # Price Availability Packaging Weight

DNN

Product Catalogue & B2B E-commerce Navigation by product categories Search by

Item #, description, norm, trademark, use… Product card

Accessories and spare parts, technical documentation, news and updates…

Shopping cart Web site

DNN

Navigation by product categories

DNN

Navigation and search results

DNN

Product card

DNN

Shopping cart – Accessories and spare parts – Technical documentation – Product news

DNN

Product configuration

Other Use CasesTechnical Documentation on DNN

Product Configuration

Online Help

Print-to-Web IntegrationNavigation

Print-to-Web IntegrationVideos, Illustrated Procedures, 2D/3D

Print-to-Web IntegrationQuick References

CommunityNews, Blog, Forum and Socials

CMS Content Management System DMS Document Management System ERP Enterprise Resource Planning System MAMS Media Asset Management System PDM Product Data Management System PIM Product Information Management System PLM Product Lifecycle Management System SPIM Spare Parte Information Management System TMS Translation Memory System

Dictionary

KEA S.r.l. Via Strà, 102 37042 Caldiero (VR) Italia

Tel. e Fax: +39 045 6152381 E-mail: info@keanet.it Web: www.keanet.it Blog: http://blog.keanet.it/

Contacts