ORGANISATION CULTURE AUDIT
DATA-BASED ORGANISATION CULTURE BUILDING PROGRAM
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THINKTANK MANAGEMENT SERVICES
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THE FIRE TRIANGLE
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SPARK
FUEL OXYGEN
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FIRE OF CHANGETM MODEL
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SPARK: VISION OF CHANGE
FUEL: RESOURCESFinancialTechnicalHuman
OXYGEN: CULTUREBeliefs & Assumptions
Behavioural NormsBehaviours
Organisational Change
Achieving Vision
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WHAT’S IN A CULTURE?
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Why Talk about Culture
in Business Organisations?
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CODES FOR WORK BEHAVIOUR
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“The way we do things around here.”
Marvin Bower
CULTURE SETS THE DIRECTION
Culture represents:
Basic Values, Beliefs and Assumptions that are Commonly shared by organisation’s members and that shape their Behaviours.
WORK BEHAVIOUR
COLLECTIVE PERFORMANCE
BUSINESS PERFORMANCE
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Organisation Culture provides one of the most powerful levers for CHANGE
CULTURE: A CHANGE LEVER
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TYPICAL PROJECT SCOPE
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ACME Corp has undertaken an extra-ordinary journey … to build an organisation culture along its envisioned values .
To reconfigure and customise the Organisation Culture Audit Survey (OCAS) Tool in line with ACME Corp values.
ACME will use the tool for quantitative assessment of Organisation Culture and to drive a data-based culture building program.
SURVEY METHODOLOGY
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Organisation Culture Audit Survey (OCAS) is a quantitative culture assessment tool.
Quantitative Surveys enable measurement and hence improvement.
They make data-based change initiatives possible.
They enable repeat measurements to track improvements.
They enable broad-based participation from all levels making the results more accurate.
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HIGHLY RELIABLE PRECISION TOOL
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Organisation Culture Audit Survey (OCAS) is an extremely reliable precision tool with top-drawer psychometric properties.
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Existing Culture Profile
Desired Culture Profile
Analysis of Gaps
Unit wise Gap Analysis
Function wise Gap Analysis
Implications
Action Map
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Integrity, Above AllFaster, Higher, Better: Strive for Excellence
The Big C: Customer-centric Thoughts & ActionEntrepreneur: You are your own M.D.
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
CULTURE-GRAM (ACME - BARODA)CURRENT vs. DESIRED PROFILE
DESIREDBaroda
OCAS SURVEY REPORTING
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Integrit
y, Above
All
Constructi
ve Conflict
Resolution
Win To
gether:
Collaborat
e acro
ss Boundari
es
Faste
r, High
er, Bett
er: St
rive f
or Exce
llence
A day so
oner, a
Rupee lo
wer: Cost
Leaders
hip
Quality:
Even
in Si
mple Ta
sks
Customer-
centri
c Though
ts & Acti
on
Innovation: E
ven in
Simple
Tasks
Take
Calculat
ed Risk
s
Entre
preneu
r: You ar
e your o
wn M.D.
0%10%20%30%40%50%60%70%80%90%
100%
CULTURE-GRAM (ACME-HALDIA)CURRENT vs DESIRED PROFILE
HALDIADESIRED
OCAS SURVEY REPORT SAMPLE
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OCAS SURVEY REPORT SAMPLE
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Integrity, Above All
Constructive Conflict Resolution
Win Together: Collaborate across Boundaries
Faster, Higher, Better: Strive for Excellence
A day sooner, a Rupee lower: Cost Leadership
Quality: Even in Simple Tasks
The Big C: Customer-centric Thoughts & Action
Innovation: Even in Simple Tasks
Take Calculated Risks
Entrepreneur: You are your own M.D.
0
0.5
1
CULTURE-GRAMACME CORP & ITS UNITS: CURRENT vs. DESIRED PROFILE
CORPORATEBarodaHaldiaThaneDESIRED
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TTMS PEOPLEPROFIT: PROFILE
Consulting arm of Thinktank Management Services (P) Ltd
Provides services and solutions in the ‘Human Resource’ & Human Performance Technology’ areas.
Global network of eminent experts and professional practice leaders from Asia, Europe and the U.S.
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Research Rigour I Ground Realities