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OnTrack
at the
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Your guide to starting work at the NRM
Welcomeand congratulations you have now joined the National RailwayMuseum team. This On Track pack has been put together to help you settle in to yournew role here at the museum.
The pack includes a timetable for you to meet different people, to tour themuseum and to experience some of the attractions that make the NRMone of the major tourist attractions in Yorkshire, as well as holding an
unrivalled collection of locomotives, rolling stock, railway equipment,documents and records.
The information is this pack is organised into 5 sections:
The Museum
Whos Who and Communication
Health and Safety
Policies
Training
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Dont worry that theres a lot of information to get through. The On TrackChecklist will guide you through the information in stages.
Your Line Manager will have given you your On Track Pack at yourWelcome meeting.
Over the page, you will find a list of documents included in the pack.
If you find that any of the documents are not in the pack, or you would likefurther information, please contact the Human Resources Department onext. 287.
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Documents Within the Pack
The MuseumA map of NRMCurrent leafletsRecent Press Releases
Whos Who and CommunicationNRM Organisation Chart
NMSI Organisational ChartVolunteers their role Telephone user guideFriends of the NRM
PoliciesEnvironmental StatementFree Entry into other Museums
Front of House Code of Practice
Health and SafetyLocation of the Health and SafetyPolicy (now on the Intranet)List of First Aiders by dept.Fire ProceduresEvacuation Procedure
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Other documents as requested by the Line Manager:
__________________________
__________________________
__________________________
Contents of this pack checked by _________________________(HRAdministrator)
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On Track Check List
New Starter Name: _______________________
Job Title: _______________________
Line Manager: _______________________
Date of Joining: _______________________
Please use the On Track Checklist to record what you have learnt and whoyou have met in the first 4 weeks in your new role.
Once you have completed all sections you should make a copy of thechecklist and return it to the Human Resource Department.
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Day One
Please complete the following sections on your first day.
If there is a document related to the information then the columnDocument will tell you in which section of the On Track Pack to find theinformation.
What? Whichdocuments?
Who? Where?When?
Pleasesign oncecomplete
Welcome - Line Manager
About NRM(History,Organisation Chart,objectives,the future).
On Track The Museum,Whos WhoandCommunications sections.
Otherinformationcan be foundon the Intranet
Line Manager
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Meet yourteam(whos who,what aretheirroles?)
- Line Manager
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Your workstation (setup youremail,networksand theintranet)
- Line Manager
EvacuationProcedures
On Track Line Manager
Restaurant/Shop /Kitchenfacilities(toilets,where to buylunch and tomake teaetc.)
- Line Manager
Car parking,(securitycodes, whichentrance touse).
- Line Manager
First AidProcedures(who is thefirst aider foryour area).
On track Health andSafety section
The Intranet
Line Manager
How torespond tovisitorqueries orcomplaints.
- Line Manager
Lockerfacilities (if applicable).
- Line Manager
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No smoking /no alcoholpolicyexplained.
This is on theintranet.
Line Manager
Staff communication (Staff Briefing)
- Line Manager
At the end of Day One it may help to read over the above section andmake a few notes.
My thoughts after day one: ___________________________________________________________________
Things I need to ask:
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Week One
Meet the teamBy the end of week one you should have not only met everyone in yourdepartment, but also everyone with whom you will be working on aregular basis.
Your manager will help you make a list of everyone you will work with on aregular basis. You may want to use your job description to help make this
list.
Who? Job Title Where / when? Please signonce complete
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Role Specific Information and Health and Safety Training
During your first week your manager will also talk to you about completingthe Health and Safety E-learning session:
Heath and Safety Learning completed on: .2007
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Your line manager will also work with you to list any role specific newstarter information that you will need, such as budgets or proceduresspecific to your role.
At this point your manager will also discuss with you any Health andSafety related training you should undertake.
During your first week you should make a list of these role specific needsbelow, and aim to complete these by the end of week 4.
For all Health and Safety related training a supporting document such as acertificate must be completed and returned to HR with this checklist.
Role specific
information / HS Training
Where?
When?
Who? Please sign once
completed.
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Human Resources InformationDuring your first week the HR Advisor, Carolyn Fletcher, will contact you toarrange a meeting.
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At this meeting the HR Advisor will:
Check that you have completed / signed and returned the followingdocuments:
Job DescriptionContractVetting FormMedical Clearance FormBank details formNext of kin formIT Communication form
The HR Advisor will also discuss with you:
Your contract and job description contentProbationary periods
The role of HRStaff Benefits (Discounts etc) Policy / InfoPension Scheme
Trade UnionHealth & Safety Policy & Statement On the intranet.
Time SheetsExpenses ClaimsLeave and Leave procedures
The Performance Development ProcessSite Inductions In Sight DayAny other HR issues you wish to discuss
The HR Advisor will also explain where you will find the following policieson the Intranet.
You may want to print off these policies so you can refer to them.However, please remember that the policies may change and so youshould bear this in mind when consulting printed copies. If in doubt, speakto the HR Advisor.
The HR Advisor will show you the location on these policies:
Principles of Conduct PolicyEqual Opportunities Policy
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Harassment PolicyAlcohol & Drugs PolicyDisciplinary ProceduresGrievance ProceduresSickness and Absence PolicyManaging Under Performance PolicyHealth and Safety Policy
Once you have all this information, please sign below.
Signed (Job Holder) ____________________ Date: ____________________
Signed (HR Advisor) ___________________ __ Date: ___________________
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Site TourAs early as possible during your first week your Line Manager will take youon a tour of the site. You will find a site map within the Museum sectionof the induction pack.
As well as non public areas such as the Admin Block , the Peter Allen
Building and The Sidings (where HR are based) this tour will includethe following public areas:
The Station Hall
The Thomas Shop
The Shop
The Great Hall
The Footbridge
The Works
The Warehouse
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The Model Railway
The Interactive Learning Centre
The Yorkshire Railway Academy
Search Engine
During your first week you should also:
Listen to a Shinkansen Talk - Date completed: ______________
Ride the Road Train - Date completed: ______________
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Hint Plan ahead!
At this point you may want to look forward in this pack to Week 4, andwork with your Line Manager to plan time to meet the people listed.
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Other informationBy the end of Week One you should also have completed the followingsection.
What? Document
Who Where?When?
Please signoncecomplete
Job specificinformation / Healthand Safety
TrainingNeeds
Withinthechecklist.
Line Manager
Use of thetelephonesystem
On TrackWhosWho andComm.
Line Manager
MuseumRole andObjectives
TheIntranet
Line Manager
Performance ReviewProcess overview.
On TrackTrainingSectionand theIntranet
Line Manager
IndividualObjectives(ReviewSection 1)
TheIntranet
Line Manager
Individual Traininganddevelopmental needs(ReviewSection 2)
TheIntranet
Line Manager
Reportingproceduresfor first aid
incidents/damage/hazards.
On TrackHeathand
Safetysection.
Line Manager
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Financial Training(raisingorders,budgetsetc).
- Finance Team
Policies,InductionCheck, Payand otherHR issues.
TheIntranetor
TheHandbook
HR Advisor
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At the end of Week One it may help to read over the above section andmake a few notes.
My thoughts after Week One.
____________________________________________________________________
____________________________________________________________________
Things I need to ask:
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Weeks 2 - 4
Meet other departmentsBy the end of your first 4 weeks at the museum you should have met withsomeone (usually the Head of the Department) from each of thedepartments, who will introduce you to their team, and explain the workcarried out in each department. This may be part of your site tour.
You may find that you have already met with some of these teams in yourfirst week.
Your Line Manager will have helped you to arrange the meetings belowduring your first week.
Department Heads are shown in Bold.
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Who? Department Where? When? Please sign oncecomplete.
Andrew Scott Director, NRM
John Bull Head of Estates(North)
Tom Griffin Security ManagerNorth
Claire Castle Finance OfficeManager
Sue Fisher Head of Development
Jim Lowe Visitor Experience
Emma Farley Marketing
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StephenRichards
Head of CreativeDevelopment
JudithWhitaker CommercialDevelopment and IP
MargaretAndrews/Harriet Hudson
Retail Manager
Helen Ashby Knowledge andCollections
EdBartholomew
Collections
Richard Taylor Collections Access
Annie Devitt Learning Manager
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By the end of week 4 your Line Manager will have also discussed with you:
What? Document Who Where?When?
Please signoncecomplete.
Employee /EmployerH/Sresponsibilities
On Track -Health andSafety
Your LineManager
Clubs /SocialCommittee
s
Whos WhoandCommunicatio
ns
Your LineManager
Policies The Intranet Job Holder take time tocheck that youknow where toaccess thepoliciesrelevant toyouremployment.
Energy
Saving
Policies Your Line
Manager
You should also have completed all the Role Specific items that yourecorded in Week One.
At the end of Week 4 please make an appointment to meet with the HRAdvisor.
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Signed (HR Advisor) : ________________________________
6 Month On Track Review
The HR Advisor will also contact you when you have been at the museumfor 6 months. At this meeting we will look back on your first 6 months anddiscuss how you feel you are fitting into your new role and the NRM.
You may want to use the space below to record any issues you may wantto discuss.
Some of these issues will be the same as those you discuss with yourmanager at your Review meeting.
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Action required: ___________________________________________________
Date action taken: ___________________________________________________
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Signed (Job Holder): ___________________________________________________
Signed (HR Advisor): ___________________________________________________
On Track Feedback
We have recently reviewed the induction process here at NRM and wouldlike to know how you found the new On Track pack.
We would be most grateful if, during your first few months, you could thinkabout how the induction has helped you settle into your new role and theNational Railway Museum, and if theres anything we could do better.
The HR Advisor will contact you once you have been in your role for a fewmonths, to discuss your thoughts.
Thanks
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Carolyn FletcherHR Advisor NRM
Thoughts and comments during the On Track process:
___________________________________________________________
_____________________________________________________________________
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_____________________________________________________________________
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