1. Cisco Confidential 1 2013-2014 Cisco and/or its affiliates.
All rights reserved. Internet of Things, Smart Cities and its
Impact on Government LA Digital Government Summit August 30, 2016
Tim Brooks Leah Lewis Rob Silverberg World Wide Technology Cisco
EMC
2. Cisco Confidential 2 2013-2014 Cisco and/or its affiliates.
All rights reserved. Tim Brooks has 25 years of innovation
experience at start-ups, early growth companies, and established
enterprise organizations. He specializes in customer experience,
data monetization, and analytics solutions that leverage Big Data
landscapes. At World Wide Technology, Tim leads solution
development activities for WWTs Innovation Consulting practice,
including the Big Data and Cloud services groups. Prior to joining
World Wide Technology, Tim served in senior sales, marketing and
consulting leadership positions with Ritz-Carlton Hotels, Starwood
Hotels, and Opera Solutions. His first job was as a political
pollster in Virginia gubernatorial and statewide races. Tim has a
BA with Honors in Political Science and Statistics from Washington
& Lee University. In 2010 he won Northwestern Universitys
Kellogg MBA competition for excellence in innovation and start-up
strategy.
3. Cisco Confidential 3 2013-2014 Cisco and/or its affiliates.
All rights reserved. Leah Lewis is an Internet of Things and Smart
City strategist. As mobile, social, data and cloud computing
converge at an unprecedented pace, Lewis focuses on assisting
leaders with rapid adoption of smart technologies, how to light up
dark assets and glean data from those assets to accelerate decision
making, improving livability, workability and sustainability of
cities. Lewis built the foundation for Ciscos Smart City Public
Sector Consulting practice by directing teams of technology and
business consultants who assist CXOs, government leaders and their
management teams to realize the value of IoT and digital business
transformation. Prior to joining Cisco, Leah was the CIO of the
State of Colorado for Governor Ritter. In addition, she has held
the positions of CTO and Enterprise Architect for large complex
organizations. Her experiences include: the United Nations, the US
Department of Defense, and over 30 different state and local
governments. She is an American who grew up in Switzerland where
she became passionate about languages, mountaineering and fine
food.
4. Cisco Confidential 4 2013-2014 Cisco and/or its affiliates.
All rights reserved. Rob is currently the Director and CTO for
Enterprise Application Architecture for the State and Local
Government and Education division at EMC. In this role, Rob works
with government customers across the nation to help these agencies
understand how EMCs portfolio of technologies and solutions can
help them achieve their goals. Rob has extensive experience with
enterprise data management, content management, and in systems
integration design. Most recently, Rob has worked extensively on
EMCs Smart Cities Platform and Digital Evidence Management
solutions. Rob has been with EMC for over 12 years holding
positions in consulting management and vertical industry marketing.
Prior to EMC, Rob worked with several startups as well as Oracle
and IBM/FileNet.
5. Cisco Confidential 5 2013-2014 Cisco and/or its affiliates.
All rights reserved. Cities worldwide are urbanizing at the rate of
10,000 people per hour! Equivalent to one new LONDON every
month!
6. Cisco Confidential 6 2013-2014 Cisco and/or its affiliates.
All rights reserved. Rapid Urbanization Requires Digital
Transformation Traffic Congestion Mass Transit Parking Affordable
Housing Attracting Skilled Workers and Talent Social and
Environmental Sustainability Public Safety, Preparedness, and
Resiliency Safer Greener Faster More Responsive Accessible
Sustainable Livable
7. Cisco Confidential 7 2013-2014 Cisco and/or its affiliates.
All rights reserved. 1. Built Environment Buildings, parks, open
spaces 2. Transportation Mass transit, fleet management, traffic
optimization, road maintenance, parking 3. Energy Street lighting,
smart meters, automated management 4. Water Pipeline maintenance,
smart meters, flood warning systems 5. Public Safety Police/Fire
vehicles, intelligent signage, corrections/jails, visitation,
wearables 6. Citizen Services Citizen to government (portals),
payments, applications for permits , licenses, social programs 7.
Urban Experience Citizen/Tourist to mass transit, cultural events,
restaurants, airport traveler experience What is a Smart City?
Essential components used to rank cities 1. Connectivity Fiber,
LAN,WAN, UAN: WiFi, HaLow, 4G etc.. 2. Sensor/IoT Sensor ecosystem
across all sectors 3. Cyber Security Cyber security ecosystem to
protect data & assets 4. Data Management Storing, safe
guarding, data accuracy, ownership, availability 5. Computing
Resources DC, compute, storage, GIS 6. Analytics Using the data to
forecast, analyze usage, plan, route etc. 7. Instrumentation
Control and Operations How the city monitors/manages the data
(especially video) and operates the systems City Responsibilities
Technology Enablers
8. Cisco Confidential 8 2013-2014 Cisco and/or its affiliates.
All rights reserved. US Smart City Status Survey 7 17 32 35 45 0 10
20 30 40 50 Project in Progress Piloting Creating Roadmap In
Planning Process Readiness Assessment 13 22 32 48 70 0 20 40 60 80
Security Concerns Cross Agency Ownership Policy Hurdles Lack of
Expertise Budget Constraints Status of your Smart City Initiatives
Source: 2016 Strategic Directions: Smart City Report, Black &
Veatch Respondents: 778 qualified utility, municipal and city
leaders Results: % of respondents Top Hurdles Highest Priority
Systems 28 34 35 36 45 0 10 20 30 40 50 Smart Buildings Smart
Transportations Water Mgmt Systems Energy Mgmt Systems High Speed
Data Network
9. Reference Architecture Map Cities and Communities Blueprint
SECURITY Partner and Developer Ecosystem Professional Services CORE
Digital-Ready Network | Data Center and Cloud | Collaboration
Transportation Public Safety Management and Operations Public
Engagement Parking Public Works Edge Analytics Digital
Platform
10. Cisco Confidential 10 2013-2014 Cisco and/or its
affiliates. All rights reserved. How do I get started? Top 5 How to
Tips 1. Find a visionary leader(s) 2. Do a pilot to: Move beyond
planning Understand cost/benefits Understand O&M requirements
3. Explore financing options (PPP) 4. Think Security Everywhere 5.
Find the right partners
11. Cisco Confidential 11 2013-2014 Cisco and/or its
affiliates. All rights reserved. What is Big Data? Structured
Unstructured Tables New sources Data Virtualization Batch Real-time
Near-time Streams Always on, Push technologies Terabytes,
Petabytes, Exabytes Records Log data Sensor data (IoT) Geo-fence
and mobility data
12. Cisco Confidential 12 2013-2014 Cisco and/or its
affiliates. All rights reserved. $2.8B BUDGET $2.55B REVENUE 14,600
EMPLOYEES 40 UNIQUE DEPARTMENTS TOP 10 U.S. CITY BY POPULATION
Organizing for Success for a Major American City
13. Cisco Confidential 13 2013-2014 Cisco and/or its
affiliates. All rights reserved. Mission enable more effective city
services identify opportunities to leverage its human generated
data within and across departments identify opportunities to
leverage its sensor data within and across departments
14. Cisco Confidential 14 2013-2014 Cisco and/or its
affiliates. All rights reserved. How to Structure Your Big Data
Initiatives Align siloed departments Define data-driven value
Recommend technologies SOLUTION Data Environment Big Data Needs
Data Management Big Data Roadmap DELIVERABLES Police Department
Courts & Detention Water Utilities Code Compliance Financial
Services Human Resources Public Works Sustainable Development &
Construction Fire-Rescue SCOPE
15. Cisco Confidential 15 2013-2014 Cisco and/or its
affiliates. All rights reserved. 1 INTERVIEW AND INVESTIGATE 2
COMPREHENSIVE CURRENT STATE MAPPING 3 USE-CASE DESIGN AND FUTURE
WORK RECOMMENDATION Interview stakeholders across departments Gain
a thorough understanding of department mission and
responsibilities, data challenges, data sources Solicit feedback
from stakeholders for possible use- cases Synthesize hours of
interview results into a coherent landscape of current data status
Decipher key challenges pertinent across the city or agency as well
as those unique to each department Derive possible use- cases based
on analytics best practices and trends in government analytics
Recommend platform approach and data management strategies Plan a
timeline of use-case and technology implementation based on value
and feasibility
16. Cisco Confidential 16 2013-2014 Cisco and/or its
affiliates. All rights reserved. Goals for State, City, and County
Initiatives - What city inspections occurred at an address? - What
intelligence data is available on a case for the Fusion Center? -
Which intersections have the highest frequency of traffic
incidents? Building Reports & Apps for Employees Interactive
dashboards On-demand reporting for city employees Reporting and
analytics for mobile devices Collaborating Across Departments
Coordination on right-of-way work Integrated process views Sharing
data between departments Increasing City Efficiency Predictive
maintenance Optimization of city vehicle fleet Proactive compliance
Exploring City Data Generating Data-Driven Value Predictive
policing Blight forecasting and intervention Citizen visibility
into city project progress IMPACT BIG DATA MATURITY
17. Cisco Confidential 17 2013-2014 Cisco and/or its
affiliates. All rights reserved. Bring data on a building together
across multiple department data sets (e.g. SDC, DPD, 311) to
increase efficiency and safety of Code Inspectors Prioritize DWU
pipeline fixes and replacements using a data-driven approach ensure
critical city infrastructure has higher uptime with lower
maintenance costs Predictive Pipeline Maintenance Increase Citation
Payments Use a data driven approach target citizens with customized
treatments to increase on-time payments and overall debt
collection
18. Cisco Confidential 18 2013-2014 Cisco and/or its
affiliates. All rights reserved. Data Management Structure Critical
for Success D ATA G O V E R N A N C E D ATA Q U A L I T Y D ATA S E
C U R I T Y D ATA O P E R AT I O N S Process for requesting access
to data, transfer between systems, and documentation of sources
Standards for completeness and accuracy of data, and associated
processes to enforce standards Grant data access according to
individuals role and department, with audit trail and processes to
ensure compliance Organize an IT division under CIO focusing on
data management beyond existing DBA team, as well as data stewards
who serve as focal point for data needs within their respective
departments
19. Cisco Confidential 19 2013-2014 Cisco and/or its
affiliates. All rights reserved. DIGITAL TRANSFORMATION &
FUTURE CITIES TODAY ROB SILVERBERG, CTO APPLICATIONS STATE AND
LOCAL GOVERNMENT
20. Cisco Confidential 20 2013-2014 Cisco and/or its
affiliates. All rights reserved. SMART CITY PROPERTIES OF A SMART
CITY Intelligent InterconnectedInstrumented
21. Cisco Confidential 21 2013-2014 Cisco and/or its
affiliates. All rights reserved. EMERGING TECHNOLOGY TRENDS Data
Analytics Driven Agile Software Defined Open
22. Cisco Confidential 22 2013-2014 Cisco and/or its
affiliates. All rights reserved. SMART CITY PLATFORMS SMART CITY P
L A T F O R M O F T H E F U T U R E Data Analytics DrivenAgile
Software DefinedOpen Enable smarter decisions, cost avoidance, risk
management, personalized services & optimal investment in
resources Support growth in urbanization & data consumption
through scalable technology architecture based on standardized
components Accelerate innovation through swift delivery of
applications that address evolving municipal challenges &
individual needs Promote trust, transparency & collaboration by
empowering data sharing & crowd sourcing
23. Cisco Confidential 23 2013-2014 Cisco and/or its
affiliates. All rights reserved. SMART CITY S M A R T C I T Y P L A
T F O R M Data Analytics DrivenAgile Software DefinedOpen People-
Centric Data Analytics Driven Resource Optimization Focused Energy
Security Infrastructure & Transport Banking Retail Tourism Real
EstateServices
24. Cisco Confidential 24 2013-2014 Cisco and/or its
affiliates. All rights reserved. MY DATA Public Data Raw Public
Data Curated Data Public Data Contributed Data Private Data Raw
Private Data Curated Data Private Data Contributed Data APPLICATION
LAYER INFRASTRUCTURE FOUNDATION LAYER DATA LAKE LAYER FEDERATION
SMART CITY PLATFORM