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R/3 System
Release 4.6D
Author:Markus Fuchs
26/02/2001
KM210 Knole!"e #arehouse $Author%n"&Knole!"e #arehouse '.1(
)nstructor *u%!e
+e,el 3
Key to %cons %n the )nstructor *u%!e:
Timing
Next Slide (s)
Instructor
Demonstration
Exercises
Activity
Summary
Objectives
Business Scenario
ints and Ti!s
"arning or #aution
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
SA- ontacts...................................................................................................4
Walldor!&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& '
Su(sidiaries&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& '
Re,%s%ons to -re,%ous )nstructor *u%!e........................................................'
ourse Deta%ls.................................................................................................'
)uration&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& *
Course Materials and other Materials&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&*
Countr+-Spe,i!i, Units&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&*
ourse )nstructor -ro%les..............................................................................6
$e%el o! Knowledge e.uired&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&/
Courses e,oended as Preparation&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&/
nline "elp e,oended as Preparation&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&/
"ints on Preparing #his Course&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& /
ra%n%n" System...............................................................................................
)ata e.uired&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&
User ) and Passwords !or Course Students&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&
Preparation in the S+ste&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& 3
4xaple A5APs&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&12
CA##s&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&& 12
#e,hni,al "ints&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&12
*oals an! ect%,es....................................................................................13
ourse Structure an! Flo..........................................................................13
ourse Sche!ule...........................................................................................14
Course S,hedule )a+ ne&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&1'
Course S,hedule )a+ #wo&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&1*
Course S,hedule )a+ #hree&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&1/
5n%t: ranslat%n" Knole!"e #arehouse ontents...................................16
5n%t: ourse ,er,%e ontent................................................................17
5n%t: SA- Knole!"e Mana"ement: ,er,%e..........................................15n%t: 8%e%n" Knole!"e #arehouse ontents........................................22
5n%t: -r%nt%n" Knole!"e #arehouse ontents........................................24
5n%t: reat%n" an! 8%e%n" l%ne 8ers%ons o -resentat%ons.................2'
5n%t: once9ts o the Knole!"e #arehouse...........................................27
5n%t: reat%n" an! !%t%n" Knole!"e #arehouse ontents..................30
5n%t: reat%n" Assessment ests %th the -A#.........................................40
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
5n%t: ranslat%n" Knole!"e #arehouse ontents...................................44
5n%t: Arch%tecture o Knole!"e #arehouse.............................................'0
5n%t: onclus%on............................................................................................'1
5n%t: A99en!%;: ustom%<%n" n! user ra%n%n" %th %utor....................'2
5n%t: A99en!%;: -erormance Ass%stant Ser,%ces......................................'3
5n%t: A99en!%; reate an! ma%nta%n a term%nolo"y !ataase..................'4
5n%t: A99en!%;: reate an! ma%nta%n %n!e; entr%es or the =M+ hel9,%eer..............................................................................................................'
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
SAP Contacts
In t$e instructor guide% several lin&s to SA'Net are mentioned
•
SA' colleagues log on to SA'Net via $tt!**intranetsa!com 'lease useyour SA'Net user to identi+y yoursel+
• 'artners and customers o+ t$e ,no-ledge "are$ouse (.Non/SA'/
internal) log on to SA'Net via $tt!**sa!netsa!com 'lease use yourSA'Net user ID (+ormerly OSS user ID) to log on I+ you don0t $ave avalid user ID% !lease as& your SA'Net administrator to get a user ID +reeo+ c$arge I+ you need su!!ort% !lease call our local su!!orts
Walldorf
I+ you need general in+ormation% !lease $ave a loo& on our SA'Net !ages
• SA'/internal $tt!**intranetsa!com*&m
• Non/SA'/internal $tt!**servicesa!com*&m
I+ you $ave any !roblems% !lease use our su!!ort structure
• SA'/internal create an internal 1*2 message% com!onent ,3/,"
• Non/SA'/internal create an 1*2 message (SA'Net / 1*2 4rontend)%
com!onent ,3 or call our local su!!ort (you get t$e !$one number via
$tt!**servicesa!com*local/su!!ort)
Subsidiaries
Revisions to Previous Instructor Guide
Ne- c$a!ters added% c$a!ters ada!ted to t$e ne- +unctionality
Course Details
Duration
2 Days
Course Materials and other Materials
'artici!ant $andboo&
1*2 system (training system)
4eel +ree to distribute additional in+ormation material during t$e training course
• #D SA' ,no-ledge 3anagement Solution
• "$ite!a!er Introducing ,no-ledge 3anagement -it$ mySA'com 56625789
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
• "$ite!a!er SA' :earning Arc$itecture% 5662;857
• In 4ocus T$e SA' ,no-ledge "are$ouse% 56626<68
• #D =nderstand and =se 'er+ormance Assessment "or&benc$% 5662>2>7
• #D 3ySA' "or&!lace ? T$e Enter!rise 'ortal solution% 56687<98
Country-Specific Units
No country/s!eci+ic units
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
A lot o+ exercises are mar&ed as This is an additional exercises, which
should be done at homeF 'lease as& t$e students to do t$ese exercises at$ome
I+ you $ave !lenty o+ time% +eel +ree to do some o+ t$e additional exercises
But !lease consider t$e de!endencies bet-een t$e exercises (see above)Be+ore starting t$e course% try to +ind out -$at t$e main +ocus o+ t$e
!artici!ants is
Exercise < and 97 s$ould be done any-ay But since exercise and > res! 96and 99 are !retty t$e same% you can eit$er +ocus on t$e training exercises (and 96) or on t$e documentation exercises (> and 99)
I+ you are running out o+ time% +eel +ree to s&i! t$e last units (eg Translating%Arc$itecture% iTutor% 'er+ormance Assistant Services) T$e main +ocus in ont$e unit Creating and Editing KW Contents
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
(rainin# Syste%
Data Re$uired
'lease do-nload t$e exercise +iles +rom SA'Net and store t$em on eac$ student '# and on
t$e trainer '# (t$e target directory is called <infodir> in t$e c$a!terG eg use t$e !at$c:\ KM!"#Exercise as target directory)
• SA'/internal $tt!**intranetsa!com*H+orm*sa!netC
SO1T,EJ.69966625<666699>8>7K
• Non/SA'/internal $tt!**servicesa!com*H+orm*sa!netC
SO1T,EJ.69966625<666699>8>7K
User ID and Pass"ords for Course Students
1e+erence =ser ID
•#om!osite 1ole L,"T1AININ +or accessing and editing material stored in t$e,no-ledge "are$ouse (available in t$e exercise data)
• 'ro+ile SA'A:: +or customi@ing t$e system
T$e standard +ormat +or =ser IDs is $rou%% +ollo-ed by t$e grou! number T$e initial !ass-ord is INIT =se transaction L=S1 to co!y t$ese =ser IDs +rom t$e re+erence =ser ID
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
Preparation in the Syste%
)ecessary soft"are
On eac$ student '#% t$e +ollo-ing a!!lications must be available
• SA'S$o- (version 8576669; or $ig$er)% ,no-ledge "or&benc$ (version 8;865967;6or $ig$er)% ," Translator (version 567 or $ig$er)
• SA':ogon (1elease 8;D%or $ig$er)
• Internet Ex!lorer 569 (or $ig$er)
• 3S O++ice >< ("ord>< and 'o-er'oint><% or $ig$er)
• 1ecommended 3S 3edia 'layer
• 1ecommended :otus Screencam><
• 1ecommended Acrobat 1eader 26 (or $ig$er) (necessary +or exercise)
• 1ecommended SA' iTutor
Note 'lease use al-ays t$e latest available version o+ t$e ,no-ledge "are$ouse (includingall su!!ort !ac&ages)
Custo%er Conte*t
#reate t-o customer contexts in t$e 1*2 system o+ t$e ,no-ledge "are$ouse via transaction
&'( → KW s)stem settings → *e+elo% info obects → -ersion context → Enhancements
En$ancement context *,"#=ST*,"
• $anguage: English
• 4nhan,eent: Opti-Express
• 4nhan,eent elease: 4.6D
• 5ased on: 67 '/)
En$ancement context *,"#=ST*,"
• $anguage: English
• 4nhan,eent: Customer Context for KW Corporation
• 4nhan,eent elease: 5.0A
• 5ased on: 67 *0A 9i! a%aila(le otherwise ,hoose '/);
En$ancement c$ain *,"#=ST*," 56A is based on *,"#=ST*,"8;D
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
i(utor file used in e*ercise +-,
In t$e training system t$e +ile ty!e SI3 must be available
=se TA &'( .> &/0 Knowledge Warehouse .> &ettings in the KW s)stem .> *e+elo%ment of
info obects .> 1ile formats of info obects Include +ile +ormat SI3
(e%plate used in e*ercise +-
In t$e training system% t$e tem!late L"EBDI1 must be available
=se re!ort I"BTE3':ATES (See ,3799% *efining the la)out of KW Contents) to create ane- tem!late
• Object class KW2#3TM4
• #ontent ty!e 5#WE6*'7
• #ontent ty!e descri!tion Tem%late for Web *irectories
• Title o+ tem!late Tem%late for Web *irectories
(ransactions used in e*ercise ./ 0R1 lin23
In t$e training system% t$e transactions ,"9/,"75 must be available +or exercise 9;
Instead o+ t$e ," transactions% you also can use t$e +ollo-ing ones S"=9/S"=>% SE96/SE9<% S39 (use t$e transaction -$ic$ includes t$e $rou%xx number)
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
Confi#uration of the ht%l e*port service
T$e $tml ex!ort service is only used in t$e A!!endix and +or exercise A9 andonly on t$e trainer '#
'reconditions to !er+orm t$e $tml ex!ort service
• T$e trainer '#s must be a "indo-sNT 86
• T$e SA' $tml ex!ort service must be installed on t$e trainer '# (i+ not already done)
T$ere+ore start t$e setu! +ile ( sa%iwex% → setu%8exe) +rom t$e ," installation #D
A+ter-ards customi@e t$e training system (i+ not already done)G t$ere+ore ta&e t$eConfiguration of &/0 Knowledge Warehouse installation guide 'lease +ind it $ere
• SA'/internal $tt!**intranetsa!com*,3 ? ,no-ledge "are$ouse 56 /M
Documentation K Tec$nical In+ormation
• Non/SA'/internal (!lease identi+y yoursel+ -it$ a valid SA'Net user ID)$tt!**sa!netsa!com*,3 ? ,no-ledge "are$ouse 56 /M Documentation KTec$nical In+ormation
Confi#uration of SAPter%
SA'term is only used in t$e A!!endix
SA'term $as to be con+igured initially o to TA sterm and maintain t$e user settings and
global settings• /dministration /M 9ser settings 3aintain at least t$e source language and t$e target
language
• Administration /M $lobal settings 3aintain t$e countries (at least =,% DE% =S)
• Administration /M $lobal settings 3aintain t$e 7elease indicators (8;D% 8;#% 8;B% 8;A%
85B% 85A% 26B% 86A)
•
All ot$er settings are already delivered by SA' or are not necessary +or t$at training course
)ecessary hard"are
Student and trainer '#s s$ould be 'entium '#s% 766 3@% ;8 3B 1A3 (recommended973B) T$e trainer '# must be a "indo-s NT '# (+or using t$e $tml ex!ort service)
T$is is a $ands/on course% t$ere+ore t$e course must be conducted in a classroom -it$com!uters (master*slave or beamer +or !resentation)
Printer
To create !rint +iles (see exercise 7)% a -indo-s !rinter must be de+ined on eac$ student '#and t$e trainer '# (via "indo-s control !anel)
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
4*a%ple A5APs
/
CA((s
/
(echnical 'ints
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
Goals and &b6ectives
At t$e conclusion o+ t$is course% t$e !artici!ant -ill be able to
• #reate% edit and dis!lay contents stored in t$e SA' ,no-ledge "are$ouse (eg "eb
contents% !resentations% training courses% documentation% assessment tests% generic
objects)
• Ada!t t$e SA' training material and SA' standard documentation -it$in t$e SA'
,no-ledge "are$ouse
• =se various SA' ,no-ledge "are$ouse tools (eg !rinting% SA'S$o-% ,"
Translator)
• #ustomi@e t$e SA' a!!lication $el!
Course Structure and 7lo"
T$e course can be divided into +our !arts
• Introduction to t$e basic +unctions o+ ,no-ledge "are$ouse (day 9 morning and early
a+ternoon)
• ie- ,no-ledge "are$ouse contents
• 'rint ,no-ledge "are$ouse contents
• #reate o++line versions o+ !resentations
3ain target grou! occasional users
• #reate and edit ,no-ledge "are$ouse contents (day 9 late a+ternoon% day 7 and day 2morning)
3ain target grou! content develo!ers ("eb content% training and documentation)
• Translate !resentations and documentation (day 2 morning)
3ain target grou! translators
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
Course Schedule
Course Schedule Day &ne
A!!roximate
Duration
#ontent =nits and To!ics Activities Instructor and 'artici!ant
9666/9695 "elcome% Introduction
9695/9966 =nit SA' ,no-ledge 3anagementOvervie-
9966/9995 Brea&
9995/9766 =nit ie-ing ,no-ledge "are$ouse#ontents
Exercise 9
9766/9726 Exercise 7
9726/9226 :unc$9226/9866 Unit8 Creatin# and 9ie"in# &ffline
9ersions of Presentations
Exercise 2
9866/9826 Exercise 8
9826/9885 Brea&
9885/9;95 =nit #reating and Editing,no-ledge "are$ouse #ontents
To!ic "eb aut$oring
Exercise 5
9;95/9<66 =nit #reating and editing
,no-ledge "are$ouse contents
(opic8 Wor2 "ith the !no"led#e
Wor2bench
Exercise ;
Additional notes8
'lease combine t$e brea&s -it$ t$e exercises (eg +irst do t$e system demonstration%a+ter-ards t$e students can decide +irst to do t$e exercises and t$e brea& at t$e end or viceversa)
T$e exercises s$ould be done in !arallel to t$e slides and not only at t$e end o+ eac$ to!ic(es!ecially in unit Creating and Editing Knowledge Warehouse Contents)
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
Course Schedule Day ("o
A!!roximateDuration
#ontent =nits and To!ics Activities Instructor and 'artici!ant
6>66/6>95 Summary day 9
6>95/9985 =nit #reating and editing,no-ledge "are$ouse contents
To!ic #reate in+o objectsincl brea&o+ 95 minutes
Exercise <% (or >)
9985/9785 :unc$
9785/9595 =nit #reating and editing,no-ledge "are$ouse contents
To!ic #reate in+o objectsincl brea&o+ 95 minutes
Exercise 96 (or 99)% 97
9595/9<66 =nit #reating Assessment Tests -it$t$e 'A"
Exercise 98
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
Course Schedule Day (hree
A!!roximateDuration
#ontent =nits and To!ics Activities Instructor and 'artici!ant
6>66/6>95 Summary day 7
6>95/9995 =nit #reating assessment tests -it$t$e 'A"
Exercise 98
(continued)
9995/9926 Brea&
9926/9266 Exercise 95
9266/9866 :unc$
9866/9595 Exercise 9;
9595/9526 Brea&
9526/9585 =nit Arc$itecture o+ ,no-ledge"are$ouse
9585/9;66 Summary
Additional note
I+ you are running out o+ time% s&i! t$e units Customiing end user training with the iTutor and 0erformance /ssistant &er+ices
Additional notes to SAPter% and inde* %aintenance
As a !art o+ t$e ,no-ledge "are$ouse% eac$ customer can use SA'term o-ever% SA'termand t$e index maintenance are mainly +ocused on documentation develo!ers and may not be
very interesting +or trainers T$at is t$e reason -$y t$e t-o c$a!ters -ere !ut into t$ea!!endix
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
Unit8 SAP !no"led#e Mana#e%ent8 &vervie"
;< %inutes
Contents of Unit
Overvie- o+ SA' ,no-ledge 3anagement
Overvie- o+ SA' ,no-ledge "are$ouse
Puttin# the Unit in Conte*t
T$e students get an overvie- o+ SA' ,no-ledge "are$ouse and t$e main +unctions
• =nderstand t$e im!ortance o+ ,no-ledge 3anagement
• =nderstand t$e di++erent user roles in t$e ,no-ledge 3anagement
!rocess
• Outline t$e essential goals o+ SA'Fs ,no-ledge 3anagement solution
• Name t$e com!onents o+ SA'Fs ,no-ledge 3anagement solution
• Outline t$e essential +eatures o+ t$e SA' ,no-ledge "are$ouse
In #eneral see notes on slides=
Di%ensions of !no"led#e Mana#e%ent
(see $tt!**---sa!com*&m) mySA'com ,no-ledge 3anagement !rovides a "eb/enabled in+ormation/gat$ering environment% ric$ content% and !o-er+ul tools to create a net-or& o+ in+ormation resources +or trans+erring
&no-ledge and en$ancing em!loyee !er+ormance
T$e cornerstone o+ t$is ,no-ledge 3anagement solution% t$e SA',no-ledge "are$ouse (SA' ,")% $el!s com!anies to manage all ty!es o+unstructured in+ormation% including in+ormation not related to SA'% and todeliver t$at in+ormation to t$ose -$o need it T$e SA' ,"% combined -it$t$e SA' Business In+ormation "are$ouse (SA' B") +or managing structureddata% !rovides a solid +oundation +or any com!anyFs business intelligencerePuirements Decision su!!ort and analysis solutions% suc$ as SA' StrategicEnter!rise 3anagement (SA' SE3)% com!lete t$e !icture to !rovide anindustry/-ide% strategic business !ers!ective
Because t$e SA' ,no-ledge "are$ouse is integrated -it$ t$e mySA'com"or&!lace% it su!!orts t$e access to t$e +ull range o+ role/s!eci+ic and generalin+ormation t$at users need to do t$eir jobs T$is in+ormation may includecontext/sensitive $el! +rom -it$in SA' transactions% lin&s to related materialsor external sources% lin&s to relevant courses or documents% and access to
!ortals% !eo!le% and !rojects O+ course% in+ormation is automaticallydis!layed in t$e correct language% release version% and ot$er c$aracteristicst$at matc$ t$e user0s !ro+ile T$is !rocess does not rePuire any s!ecial
!rogramming e++ort / t$e lin&s bet-een SA' transactions and t$ecorres!onding in+ormation are already in !lace
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
SAP !no"led#e as startin# point8
T$e o!tional content initially delivered by SA' consists o+
• SA'0s Training materials
• 76 standard training courses and all industry/s!eci+ic courses
• 86 role/based courses
• Instructor guides
• All o+ t$e above courses in all translated versions o+ t$e system
• All o+ t$e above courses +or t$e di++erent release versions (86% 85%
8;)
• SA'0s Documentation
• SA' :ibrary% com!rising Extended el! and A!!lication el!
• SA' lossary
• SA'Terminology
• All o+ t$e above documentation in several language and release
versions
'i#hli#hts of the SAP !no"led#e Warehouse
T$e ,no-ledge "are$ouse !rovides t$ree di++erent +rontends% -$ic$ aretailored to t$e userFs needs Bot$ t$e occasional users bro-sing t$roug$ t$eintranet and t$e !ro+essional content develo!ers using t$e ,no-ledge
"or&benc$ need not $ave any &no-ledge about SA' or t$e SA'=I+rontend
All slides
Advantages using t$e ,no-ledge "are$ouse
• Single re!ository +or any &ind o+ "indo-s/based contents
• "eb content
• Trainings
•
Documentation• By using SA' ,no-ledge "are$ouse% any &ind o+ "indo-s based
material can be !ro!erly managed (no document c$aos anymore)
• =sing SA' material as a basis% develo!ment costs can be reduced
signi+icantly
istory o+ ," develo!ment
• In+o DB ersion 9 available since Nov 9>>;
• In+o DB ersion 7 available since Quly 9>><
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
• In+o DB ersion 2 available since Aug 9>>
• SA' ,no-ledge "are$ouse . In+o DB ersion 8 available since October
9>>>
• SA' ,no-ledge "are$ouse 56 (.SA' 8;D) available since Quly 7666
• SA' ,no-ledge "are$ouse 59% available since November 7666(.,no-ledge "are$ouse 56 R su!!ort !ac&age 2)
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
Tell t$e students
• $o- long it ta&es to create a training course at SA'
• At SA'% develo!ing a slide +rom scratc$ costs about 56/966
(creating% revising and translating t$e slide to EN and DE)
• Develo!ing training material +or one course day ta&es about 26/56
!erson days (creating% revising and translating t$e slide to EN andDE)
• $o- muc$ it costs to translate a training course at SA'
• At SA'% it ta&es some ; !erson days !er training course day% eg it
ta&es some 26 days +or a 5 day course (o+ course t$is de!ends on t$enumber o+ notes% texts% etc)
Discuss t$ese results -it$ t$eir o-n ex!ectations Em!$asi@e t$at customerscan save money by using standard trainings (and getting t$e regular u!date)
De%onstrations
95 minutes
Dis!lay t$e O!ti/Ex!ress "eb site and bro-se t$roug$ t$e "eb site Dis!layt$e "eb aut$oring% 'A" test and iTutor session
Start ,no-ledge "or&benc$ and s$o- t$e c$ec&/in !rocess (s$ort demo)
• c$ec&/in a "eb site
• c$ec&/in a !resentation
• c$ec&/in a screens$ot
• add t$e screens$ot to t$e structure o+ t$e exercise !resentation
• c$ange t$e structure by using t$e structure editor
• u!date
• dis!lay !resentation
Start 1*2 system o+ ,no-ledge "are$ouse (TA SIIA::6) and s$o- in "eb bro-ser
• training course A#696% ENG dis!lay t$e embedded Screen#am (eg unit
master data)
S$o- a!!lication $el! in 1*2 system (customers can de+ine t$eir o-na!!lication $el!) (eg use TA 3366)
Em!$asi@e t$at t$e ,no-ledge "are$ouse -as initially develo!ed to managetraining courses and documentation
To ,no-ledge "are$ouse 59% t$e main +ocus lies on "eb #ontent3anagement T$is is t$e strategic goal
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
→ Do t$e demonstration in !arallel -it$ your !resentation
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
Unit8 9ie"in# !no"led#e Warehouse Contents
;< %inutes 0incl> / %inutes e*ercises3
Contents of Unit
ie-ing ,no-ledge "are$ouse contents in t$e SA'=I +rontend o+ t$e SA' ,no-ledge"are$ouse
Puttin# the Unit in Conte*t
T$e students get a +irst im!ression o+ SA' ,no-ledge "are$ouse (SA'=I +rontend) A+tera very s$ort introduction% t$e students s$ould start -it$ t$e exercises (to get !ractice as soonas !ossible)
T$is and t$e +ollo-ing t-o units (!rinting and creating o++line !resentations) re!resent t$e
ty!ical +unctions o+ occasional users -or&ing in t$e SA'=I +rontend
• Dis!lay ," contents in t$e SA'=I +rontend o+ t$e ,no-ledge
"are$ouse
• 3aintain 1a+ourites
• et a +irst im!ression o+ t$e 0loo& and +eel0
See notes on slides
De%onstrations
96 minutes
Start SA'=I +rontend o+ t$e ,no-ledge "are$ouse and ex!lain t$e ne-SA' Easy Access menu (see solution 9 +or +urt$er details)
o to t$e initial screen o+ t$e ,no-ledge "are$ouse (dis!lay mode .transaction SIIA::6) Ex!lain very s$ortly (t$ey -ill be ex!lained in detailin unit Conce%ts of the Knowledge Warehouse)
• 4avorites
• Entry structure
• 4older
• 4older attributes
→ Do t$e demonstration in !arallel -it$ your !resentation
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
T$e underlying structure o+ our training !ac&age is based on t$ree levels
• evel . courses !rovide an overvie- o+ t$e SA' environment T$ese
courses are intentionally com!act% and !rovide an initial understanding o+ SA' !roducts% 1*2 a!!lications% 1*2 Basis tec$nology% integration
conce!ts% SA' Internet solutions% and so on T$ey are designed +orattendance by com!any managers% !roject managers% and !roject teams
• evel , courses introduce you to +undamental business !rocesses t$at can
be modeled using t$e SA' System T$e courses serve as an introductionto a !articular s!ecialist area% +or exam!le% !rocurement% !roduction
!lanning% and so on :evel 7 courses do not ex!lore t$e com!lete range o+ +unctions in a given a!!lication% but concentrate on &ey business
!rocesses% and on t$e interaction -it$ ot$er modules T$e courses aredesigned +or attendance by members o+ !roject teams
• evel courses +ocus on !roviding detailed in+ormation about individual
a!!lication areas% and concentrate on SA' #ustomi@ing and +unctiondescri!tion T$ey usually build on in+ormation covered in t$ecorres!onding level 7 courses% and are tailored to meet t$e rePuirementso+ !roject teams
I+ you canFt +ind t$e documentation mentioned in t$e exercise 9% !lease &ee!in mind t$at t$e title o+ t$e documentation mig$t c$ange (de!ending on t$econtext) o-ever% t$e tec$nical name s$ould be t$e same
T$e 1a+orites (dis!lay mode only structures) is di++erent +rom t$e 1a+orites
(c$ange mode only +olders)
4*ercises
26 minutes
Including revie- (5 minutes)
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
Unit8 Printin# !no"led#e Warehouse Contents
/ %inutes 0incl> .< %inutes e*ercises3
Contents of Unit
'rinting o+ com!lete !resentations (training courses) and documentation
Puttin# the Unit in Conte*t
See unit -iewing Knowledge Warehouse Contents
• 'rint a com!lete !resentation (training course) or documentation (.!rint a
structure object)
• De+ine t$e layout o+ t$e !rinting
• 'rint !arts o+ a !resentation or documentation
See notes on slides
De%onstrations
5 minutes
S$o- $o- to !rint a structure in SA'=I +rontend (dis!lay mode) and s$o-$o- to de+ine t$e layout
→ Do t$e demonstration in !arallel -it$ your !resentation
Since ,"59 it is !ossible to !rint !arts o+ a structure object
"$en de+ining t$e !rinting layout% you can di++er bet-een N8 and letter as !a!er +ormat N8 is a translation error and s$ould mean A8 (-ill be +ixed)
4*ercises
95 minutes
Since exercise 7/9 (!resentation) and 7/7 (documentation) are !retty t$esame% you s&i! one exercise (i+ you -ant to save time)
T$e revie- o+ t$e exercises s$ould last 5 minutes
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
Unit8 Creatin# and 9ie"in# &ffline 9ersions of Presentations
/ %inutes 0incl> .< %inutes e*ercises3
Contents of Unit
• #reate an o++line version o+ a !resentation
• Dis!lay t$e o++line version in SA'S$o-
Puttin# the Unit in Conte*t
See unit -iewing Knowledge Warehouse Contents
• #reate an o++line version
•
ie- t$at o++line version in SA'S$o-• et +amiliar -it$ SA'S$o-
See notes on slides
De%onstrations
5 minutes
o to t$e initial screen o+ t$e SA'=I +rontend o+ t$e ,no-ledge "are$ouse(dis!lay mode) and ex!lain $o- to create an o++line version Dis!lay ano++line version in SA'S$o-
→ Do t$e demonstration in !arallel -it$ your !resentation
Why does SAP deliver SAPSho"?
T3: versus SA'S$o- +ormat T$e si@e o+ t$e SA'S$o- -indo- isscalable% t$e si@e o+ a "eb bro-ser is not (try to c$ange t$e si@e o+ a "eb
bro-ser -indo- dis!laying an T3: !age and o+ a SA'S$o- -indo-)
'o-er'oint versus SA'S$o- +ormat 'resentations ex!orted to be dis!layedin SA'S$o- are not c$angeable So t$ere is no ris&% t$at slides outside t$e,no-ledge "are$ouse can be ada!ted (one !rinci!le o+ t$e ,no-ledge"are$ouse is storing t$e in+ormation redundant/+ree)
SA'S$o- $as to be started once a+ter you did t$e SA'S$o- installation(initially) A+ter-ards you can start SA'S$o- by double/clic&ing t$e ,E'/+ile
Jou can not create o++line versions o+ documentation -it$ t$e +unction s$o-nin t$is unit 4or t$at% you $ave to use t$e T3: ex!ort service ex!lained int$e A!!endix o+ ,3799
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
4*ercises
95 minutes
T$e exercise time includes a revie- time o+ 5 minutes
96 minutes
T$is and t$e units be+ore com!rise all t$e +unctions occasional users -or&ingin t$e SA'=I +rontend ty!ically !er+orm Be+ore going on% !lease ta&e caret$at all students understood
• $o- to dis!lay ,no-ledge "are$ouse contents
• $o- to !rint ,no-ledge "are$ouse contents
•$o- to create o++line versions o+ !resentations
I+ necessary% do a s$ort summary live on t$e system
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
Unit8 Concepts of the !no"led#e Warehouse
/ %inutes
Contents of Unit
De+initions o+ t$e conce!ts o+ t$e ,no-ledge "are$ouse
Puttin# the Unit in Conte*t
T$is unit summari@es all t$e t$eoretical conce!ts o+ t$e ,no-ledge "are$ouse T$e coursestudents get +amiliar -it$ t$e most im!ortant conce!ts
et +amiliar -it$
• in+o object
• context and customer en$ancement
• +older
• entry structure
See notes on slides
Since this chapter only includes so%e theoretical concepts@ it %i#ht be
better first to start "ith the ne*t unit 0creatin# and editin# !no"led#eWarehouse contents3 and e*plain the concepts "hen introducin# the
!no"led#e Wor2bench> (hen it is %uch easier to e*plain the folder@
entry structure@ info ob6ect@ structure ob6ect@ etc>
De%onstration
95 minutes
o to t$e SA'=I +rontend o+ t$e ,no-ledge "are$ouse (#$ange mode% TASIIA::) and
• create t$e in+o object list o+ training course :O956 and ex!lain t$edi++erence bet-een content obect and structure obect
• S$o- t$e :O956 in t$e -eb bro-ser dis!lay (context Englis$)% c$ange
t$e context +rom Englis$ to erman to demonstrate t$e context resolutionand dis!lay t$e :O956 in t$e -eb bro-ser dis!lay in t$e ne- context
→ Do t$e demonstration in !arallel -it$ your !resentation
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
De%onstration
5 minutes
Dis!lay t$e in+o object list o+ training course :O956 in context 8;D% Englis$
T$e in+o object list includes objects o+ release 8;D% and 86B S$o- t$etraining course in t$e "eb bro-ser
#$ange t$e context bac& to 86B and s$o- t$e in+o object list again Dis!layt$e training course in a second "eb bro-ser -indo- and com!are t$etraining courses
"$at are t$e bene+its o+ t$e :OIO*'IO conce!t and t$e context resolutionC
• Several (context) versions o+ one s!eci+ic !iece o+ in+ormation can be
managed to target di++erent user grou!s (eg end user vs board members%
Englis$ s!ea&ing users vs erman s!ea&ing users% etc) All t$ose !$ysical versions are managed by t$e logical in+o object
• y!erlin& management I+ a ,no-ledge "are$ouse document is c$anged
or translated% t$e $y!erlin& does not need to be c$anged or translatedF
• I+ you dis!lay a ,no-ledge "are$ouse document lin&ed by anot$er
,no-ledge "are$ouse document% you al-ays get t$e rig$tF document(eg in your language% i+ available) (see $y!erlin& management)
• 4allbac& mec$anisms I+ t$e document is not available in yourF context
(eg in your language)% you al-ays get t$e master version (eg inEnglis$)
• Translation management T$e translators al-ays get an overvie- o+ t$e
in+o objects -$ic$ $ave to be translated
• I+ customers de+ine 1*2 lin&s +rom an 1*2 system to a ,no-ledge
"are$ouse system% t$e 1*2 lin&s do not $ave to be c$anged% i+ t$e 1*2system is u!graded
DonFt s!end too muc$ time on t$is unit It is im!ortant t$at t$e students get+amiliar -it$ t$e terms% eg in+o object% structure object% context o-ever%t$ey need some !ractices until t$ey really get +amiliar -it$ t$e meaning o+t$ose terms T$at is -$y you s$ould rat$er s!end a lot o+ time on t$e
exercises
4*ercises
95 minutes
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
5 minutes
I+ necessary% use a second demonstration to demonstrate context and context
resolution (eg use 1elease 86% Englis$ and 1elease 85B% Qa!anese) T$e+ollo-ing Puestions may $el!
• "$ic$ language does an Englis$ user !re+er (ans-er o+ course Englis$) C
• "$ic$ language does a 4renc$ user !re+er (ans-er o+ course 4renc$) C
• "$ic$ release does an 1*2 user -or&ing -it$ release 86 !re+er (ans-er
o+ 86 release) C Etc
• But $o- does t$e ,no-ledge "are$ouse &no- -$ic$ is t$e rig$t release%
language% etcC
→ So t$e user $as to assign $imsel+ or $ersel+ to a context to get t$e rig$t
in+ormation (rig$t release% language% industry solution% etc) #ontextassignment
• "or&benc$% SA'=I +rontend t$e user assigns to a context
• "eb +rontend t$e user gets a =1: (eg +rom $is "eb master)
including t$e context
Every time t$e user dis!lays an in+ormation object% t$e ,no-ledge"are$ouse c$ec&s i+ it is available in $is context (.context resolution) I+ not%t$e system ta&es t$e in+ormation object in t$e master version (eg i+ t$eQa!anese version is not available% t$e Englis$ version is dis!layed 4or +urt$er in+ormation% !lease see ,3799% unit Maintaining enhancements)
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
Unit8 Creatin# and 4ditin# !no"led#e Warehouse Contents
;/ %inutes
ist of (opics in the Unit
"eb aut$oring (>6 minutes)
"or& -it$ t$e ,no-ledge "or&benc$ (85 minutes)
#reate in+o objects (925 minutes)
Edit in+o objects (925 minutes)
Puttin# the Unit in Conte*t
T$is unit re!resents t$e ty!ical tas&s o+ a "eb master% a course develo!er or in+o develo!er
create and edit in+o objects T$ese units are essential +or t$e $andling o+ t$e ,no-ledge"are$ouse
#reate ,no-ledge "are$ouse contents by
• creating ne- in+o objects
• ada!ting SA' online documentation or training material
Edit ,no-ledge "are$ouse contents
Distribute t$em via t$e ,no-ledge "are$ouse
#$ec& in a com!lete directory as one multimedia +ile
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
(opic8 Web authorin#
B/ %inutes 0incl> ;< %inutes e*ercise3
Puttin# the (opic in Conte*t
In t$is to!ic% t$e students get +amiliar -it$ t$e "eb #ontent 3anagement +unctionality o+ t$eSA' ,no-ledge "are$ouse
• #reate and edit contents in t$e "eb
Slide8 Web authorin# vs> !no"led#e Wor2bench vs> SAPGUI frontend
Since ,no-ledge "are$ouse 56% t$e "eb +rontend is +ocused on end usersT$ey do not need to $ave any &no-ledge about T3:% t$e ,no-ledge"or&benc$ or 1*2
To t$e next versions o+ ,no-ledge "are$ouse% more and moreadministrational +unctions -ill be accessible via t$e "eb bro-ser T$e goal ist$at "eb masters can do everyt$ing via t$e "eb bro-ser (and do not need t$e,no-ledge "or&benc$ and t$e SA'=I +rontend anymore)
4*ercise
85 minutes
T$e exercise includes a revie- o+ 5 minutes
Jou -ill +ind t$e latest in+ormation concerning t$e Internet Ex!lorer Settings(activating ActiveU control) in SA'Net note 229>25
'lease do not do t$e exercises at t$e end o+ t$is to!ic% but in !arallel to t$eslides
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
(opic8 Wor2 "ith the !no"led#e Wor2bench
;< %inutes 0incl> / %inutes e*ercise3
Puttin# the (opic in Conte*t
In t$is to!ic t$e course students get +amiliar -it$ t$e ,no-ledge "or&benc$ T$e studentss$ould understand t$at t$ey can use t$e ,no-ledge "or&benc$ +or t$e most ty!ical aut$oringtas&s and t$at t$e ,no-ledge "or&benc$ !rovides a user +riendly inter+ace
• et +amiliar -it$ t$e ,no-ledge "or&benc$
• Navigate in t$e ,no-ledge "or&benc$
• Dis!lay ,no-ledge "are$ouse contents
• 3aintain +avorites
• Outline t$e t$ree com!onents o+ t$e user des&to! o+ t$e ,no-ledge
"or&benc$
Slide8 (as2s of the ocal Repository
DonFt s!end too muc$ time on t$is slide It is easier to ex!lain t$e tas&s o+ t$elocal re!ository during t$e editing !rocess
De%onstration
96 minutes
Start t$e ,no-ledge "or&benc$ and ex!lain t$e user inter+ace very brie+ly(you already did it in t$e +irst unit) Ex!lain +older% entry structure and in+oobject list and s$o- t$e :O956 training course in t$e -eb bro-ser dis!lay
S$o- $o- to maintain t$e 'ersonal 4avorites
→ Do t$e demonstration in !arallel -it$ your !resentation
Do not #o into details "hen e*plainin# the ocal Repository> It is %uch
easier to e*plain it in topic 4ditin# !no"led#e Warehouse contents=
&ptional Activity
96 minutes (i+ t$e time sc$edule allo-s some additional demonstration)
S$o- t$e ,no-ledge "or&benc$ and t$e SA'=I +rontend o+ t$e,no-ledge "are$ouse (go to t$e initial screen% c$ange modeG use t$e samecontext as in t$e exercises) in !arallel S$o- $o- to vie- a course ordocumentation
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
T$e Puintessence is t$at in general t$e ,no-ledge "or&benc$ !rovides t$esame or nearly t$e same +unctionality as t$e SA'=I +rontend +or aut$oringtraining courses and documentation o-ever% es!ecially +or non/ex!eriencedusers% t$e ,no-ledge "or&benc$ inter+ace is more user/+riendly
4*ercise
95 minutes
T$e exercise includes a revie- o+ 5 minutes
'lease do not do t$e exercises at t$e end o+ t$is to!ic% but in !arallel to t$eslides
'lease note 4avorites (,no-ledge "or&benc$) VM 'rivate structure selection(SA'=I +rontend% dis!lay mode)
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
(opic8 Create info ob6ects
.< %inutes 0incl> B/ %inutes e*ercises3
Puttin# the (opic in Conte*t
T$e course students learn $o- to create ne- in+o objects% es!ecially $o- to use t$e -i@ardsand $o- to c$ec&/in +iles +rom t$e local system (c$ec&/in via dragKdro!)
T$ey s$ould understand t$e im!ortance o+ maintaining de+ault values
• #reate ne- in+o objects -it$ -i@ards
• De+ine de+ault values
• #$ec&/in in+o objects to t$e ,no-ledge "are$ouse
Chec2-in via Dra# and Drop8 Web site
In t$e ,no-ledge "or&benc$% it is !ossible to c$ec&/in a com!lete "eb site'reconditions
• T$e +irst !age 3=ST be an T3: !age (.+ile extension) and not
only an T3 !age
• T$e !ages lin&ed directly or indirectly must be in t$e same domain to
be c$ec&ed in (eg i+ a lin& to $tt!**---sa!com is included% t$e
SA' "eb site is not c$ec&ed/in)T$e +iles mig$t be stored in di++erent +olders on t$e local system% but t$ey -ill
be c$ec&ed/in to t$e same +older in t$e ,no-ledge "are$ouse
Creatin# )e" Structure &b6ect8 Process
In t$e Intranet 3anagement area% t$e +rameset and t$e style s$eet are assignedto a structure (but not to single content objects) So% i+ you -ant to use a+rameset% you must create a structure
Default values 0.3 0;3
Do ex!lain t$e document model% go to t$e maintenance o+ t$e de+ault valuesand ex!lain t$e area% object class and content ty!e
Do not go too muc$ into details
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
De%onstration
95 minutes
S$o- $o- to create a
• +older
• content object
• multimedia object
S$o- $o- to c$ec&/in a com!lete "eb site and a 'o-er'oint !resentationand use t$at exam!le to outline t$e im!ortance o+ maintaining t$e de+aultvalues Jou do not $ave to enter all t$e attributes manually% -$en you createne- in+ormation objects% i+ you de+ine de+ault values
S$o- $o- to maintain t$e de+ault values
→ Do t$e demonstration in !arallel -it$ your !resentation
&ptional Activity
96 minutes (i+ t$e time sc$edule allo-s some additional demonstration)
S$o- t$e ,no-ledge "or&benc$ and t$e SA'=I +rontend o+ t$e,no-ledge "are$ouse (go to t$e initial screen% c$ange modeG ta&e t$econtext used in t$e exercises) in !arallel S$o- $o- to c$ec&/in a
documentation (-$ic$ is certainly muc$ more convenient in ,no-ledge"or&benc$)
De+ault values can not be maintained in t$e SA'=I +rontend o+ t$e,no-ledge "are$ouse So you s$ould !re+er t$e ,no-ledge "or&benc$ +orc$ec&ing/in material
I+ you c$anged a structure object but it is not u!dated in t$e "eb bro-serdis!lay% !lease do t$e +ollo-ing
9) c$ec&% i+ t$e object is u!dated +rom t$e 4ocal 7e%ositor)7) #lose and o!en t$e "eb bro-ser again
2) #lear t$e cac$e o+ t$e "eb server See SA'Net note 2<287
T$e +rameset and style s$eet do only a!!ly to structures To dis!lay t$e+rameset and t$e style s$eet% you must create and dis!lay a structure
T$e de+ault values are user/s!eci+ic and stored on t$e local '#
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
During t$e c$ec&/in o+ a 'o-er'oint !resentation% a conversion is done to
• I4*T3: +or -eb bro-ser dis!lay (only ''T and DO#)
• "34 +or SA'S$o- dis!lay
So t$ree +ile +ormats are stored on t$e database
• Original +ile +ormat
• "eb bro-ser dis!lay +ormat
• SA'S$o- dis!lay +ormat
T$e course status is used SA' internally% but can be used by customers% too
• Beta t$e training course is com!leted% but $as not been taug$t yet (.4irst
teac$) As a result% t$e translation and t$e customer delivery is not started
• 4inal t$e training course is com!leted% t$e translation and t$e customer
delivery can be started
4*ercise
>6 minutes
De!ending on t$e interests o+ t$e students% you s$ould +ocus on t$e Intranet3anagement area and t$e Training or t$e Documentation area So +eel +ree to
do exercise < and % or < and >Add a revie- o+ 95 minutes to t$e exercise% i+ necessary I+ you $ave alreadydone a detailed demonstration% you can reduce t$e time +or t$e summary
'lease never do not do t$e exercises at t$e end o+ t$is to!ic% but in !arallel tot$e slides
5 minutes
Ta&e care t$at all students &no- $o- to
• -or& -it$ t$e ,no-ledge "or&benc$
• create in+o objects% es! $o- to c$ec&/in a "eb site and a 'o-er'oint
!resentation
I+ necessary% do a s$ort summary live on t$e system
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
(opic8 4dit info ob6ects
.< %inutes 0incl> B/ %inutes e*ercises3
Puttin# the (opic in Conte*t
T$e course students learn $o- to edit in+o objects% es!ecially $o- to set $y!erlin&s
• Edit in+o objects% es!ecially editing structures by using t$e structure
editor
• =!date in+o objects
• Set $y!erlin&s bet-een in+o objects
See notes on slides
=sers editing in+o objects ('o-er'oint slides) +or t$e +irst time easily get
con+used -it$ t$e SA' menu !at$ 'lease outline t$at users must use &/0 →
&a+e and close to save t$eir -or&
De%onstration
95 minutes
S$o- $o- to edit a
• content object
• structure object by using t$e structure editor
Em!$asi@e t$at in+o objects s$ould not be deleted% i+ t$ey are still lin&ed to byany structure
→ Do t$e demonstration in !arallel -it$ your !resentation
4*ercise for 4dit info ob6ects and update to !no"led#e Warehouse
965 minutes (R 95 minutes summary)
Add a revie- o+ 95 minutes to t$e exercise I+ you $ave already done adetailed demonstration% you can reduce t$e time +or t$e summary
I+ users closed t$eir 'o-er'oint slides -it$out using t$e SA' menu !at$%t$ere is still an editing !rocess o!en o to t$e :ocal 1e!ository and restartediting t$at in+o object by double clic&ing on t$e in+o object mar&ed -it$ t$e
!in icon Save and close 'o-er'oint by c$oosing &/0 → &a+e and close8
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
5 minutes
Editing in+o objects in t$e ,no-ledge "or&benc$ is a very essential to!ic Sota&e care t$at all t$e students understood $o- to
• set $y!erlin&s
• use t$e structure editor
I+ necessary% do a s$ort summary live on t$e system
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
Unit8 Creatin# Assess%ent (ests "ith the PAW
,,< %inutes
ist of (opics in the Unit
Overvie- o+ t$e 'er+ormance Assessment "or&benc$ (26 minutes)
#reate a !er+ormance test -it$ t$e 'A" Aut$or
1un a !er+ormance test
Puttin# the Unit in Conte*t
In t$is unit% t$e students s$ould get +amiliar -it$ t$e 'A" ? SA'Fs tool +or creation%
administration and delivery o+ !er+ormance tests and +or managing and analy@ing test resultsT$e +ocus o+ t$is unit is on test aut$oring
• ,no- t$e com!onents o+ t$e 'A" and t$eir +unctionality
• #reate a test -it$ all its necessary com!onents (!er+ormance unit% items%
!er+ormance unit container% +eedbac&% introduction)
• Dis!lay a test
• Tell t$e di++erence bet-een bot$ delivery scenarios
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
(opic8 &vervie" of the Perfor%ance Assess%ent Wor2bench
/ %inutes
Puttin# the (opic in Conte*t
In t$is to!ic% t$e students s$ould get an understanding -$ic$ &inds o+ business !rocesses aresu!!orted by t$e 'A" T$ey s$ould understand $o- t$e di++erent com!onents -or& toget$erto su!!ort t$e -$ole !rocess o+ testing +rom aut$oring till results management
• Outline t$e essential +unctions and conce!ts o+ t$e 'A"
• Di++erentiate t$e com!onentFs o+ t$e 'A"
• =nderstand t$e integration -it$ t$e ," and t$e SA' 1 system
see notes
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
(opic8 Create a perfor%ance test "ith the PAW Author
./ %inutes 0incl> ./< %inutes e*ercises3
Puttin# the (opic in Conte*t
T$is to!ic is t$e main +ocus o+ t$e 'A" unit At t$e end o+ t$is to!ic% t$e students s$ould beable to create a !er+ormance test
• #reate a !er+ormance test
see notes on slides
De%onstration
56 minutes (including time +or t$e !resentation)
Jou s$ould give a com!lete demonstration o+ t$e test creation #reate t$esame objects as done in t$e exercises and +ollo- t$e ste!s described t$ere3a&e sure t$at t$e #ommunication Server is running be+ore starting t$e demoand t$e exercises
→ Do t$e demonstration in !arallel -it$ your !resentation (you need nots$o- all t$e slides% but rat$er s$o- t$e contents directly in t$e system) and-it$ t$e exercises
→ Do not do all t$e exercises at t$e end o+ t$e demonstration*!resentation% but
rat$er s!lit t$e demonstration*!resentation u! into !arts (eg creating a !er+ormance unit% creating test items% creating t$e !er+ormance unit containerand t$e +eedbac&% creating a test)
4*ercise for Creatin# Assess%ent (ests "ith the PAW
;6 minutes (R96 minutes revie-)
Add a revie- o+ 96 minutes to t$e exercise I+ you $ave already done adetailed demonstration% you can reduce t$e time +or t$e revie-
I+ you are running out o+ time% you can s&i! one or t-o o+ t$e exercises 98/2/7% 98/2/2% and 98/2/8
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
(opic8 Run a perfor%ance test
/ %inutes
Puttin# the (opic in Conte*t
• Tell t$e di++erence bet-een bot$ delivery scenarios
• 1un a sel+ test
• Describe t$e +unctionality o+ t$e 'A" 'roctor and 'A" 'layer
com!onent
PAW (ests8 Self-(est vs> Certification (estin#
3ention t$at since ," 59% t$e Qava a!!let used used to ,"56 is by anT3: servlet t$at o++ers certain advantages% es! a muc$ s$orter loadingtime T$is servlet version also allo-s results storage in t$e sel+ test scenario%ie -$en t$e test is delivered via t$e intra/ or internet
If you display a (est but your last chan#es "ere not activated please 2eep
in %ind@ that the test is al"ays stored on the Co%%unication Server> (o
refresh the Co%%unication Server@ please refer to SAP)et note ..<;>
Jou mig$t need a '#Any"$ere connection to access t$e 'A"#ommunication Server
De%onstration
5 minutes
S$o- $o- to dis!lay t$e sel+ test you created in t$e exercise Jou can also dot$is demonstration directly at t$e end o+ t$e demonstration o+ $o- to create atest
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
Unit8 (ranslatin# !no"led#e Warehouse Contents
B/ %inutes
ist of (opics in the Unit
Translating -it$ t$e ," Translator (85 minutes)
Translating -it$ 3S "ord and 'o-er'oint (85 minutes)
Puttin# the Unit in Conte*t
In t$e !revious units% t$e course students learned $o- to create and edit in+o objects In t$isunit% t$ey learn $o- to translate t$e created*c$anged in+o objects by using 3S "ord and
'o-er'oint or t$e ," Translator Trados is not described in t$is unit
• Translate !resentations or documentation stored in t$e ,no-ledge
"are$ouse using 3S "ord and 3S 'o-er'oint
• Translate ,"Net or 'A" contents using t$e ," Translator
T$is c$a!ter just gives a very s$ort overvie- But it s$ould be su++icient +ort$e course students to translate ,no-ledge "are$ouse contents on t$eir o-n
Discuss -it$ t$e students i+ t$ey use an external translation tool and t$eirex!eriences
SA' uses T1ADOS +or t$e translation o+ documents As a result% t$etranslation costs could be reduced by some 56W
T1ADOS mb% based in Stuttgart% ermany% -as +ounded in 9>8 by t-oex/IB3 em!loyees T1ADOS em!loys some <6 !eo!le -orld-ide -it$o++ices in ermany% Belgium% =,% Ireland% 4rance% S-eden% S-it@erland%=SA% Qa!an% #$ina
SA' started using t$e T1ADOS tools !roductively in 9>>< At SA'% t$eT1ADOS tools are used to translate
- "ord documents
- 'o-er'oint !resentations
- ,no-ledge "are$ouse documentation
- ,no-ledge "are$ouse training materials
SA' uses t$e +ollo-ing T1ADOS tools
- 3ultiTerm (terminology database)
- Translator0s "or&benc$ (T"B)
- T/"indo- (add in +or 'o-er'oint)
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
- "inAlign (+or creating translation memories +rom existing sourcelanguage and target language +iles)
At SA'% T1ADOS tools are used to translate
- erman to Englis$ and vice versa
-
Englis$ to Qa!anese- Englis$ to 4renc$
- Englis$ to 'ortuguese
- Englis$ to S!anis$
- Englis$ to 1ussian
I+ you are running out o+ time% +ocus eit$er on t$e ," Translator or on t$e3S O++ice macro solution (de!ending on t$e target grou!)
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
(opic8 (ranslatin# "ith the !W (ranslator
;< %inutes
Puttin# the (opic in Conte*t
• #ustomers -ant to translate T3: documents% 'A" tests% multimedia
+iles% etc
SAP !W (ranslator8 &vervie"
T$e SA' ," Translator can be used +or any ," content (besides t$eDocumentation and Training areas ? t$ere t$e 3S O++ice solution $as to be
used)
De%onstration
26 minutes
o to t$e translation mode o+ t$e SA'=I +rontend o+ t$e ,no-ledge"are$ouse and c$oose any language (eg erman ? do not use any double/
byte language li&e #$inese or Arabian) #reate t$e in+o object list o+ a "ebsite (or a 'A" test) and create t$e translation !ac&age o+ some in+o objects
S$o- $o- t$e translation !rocess -or&s and read in t$e translated in+oobjects
→ Do t$e demonstration in !arallel -it$ your !resentation
Sho" translated version
96 minutes
I+ you $ave some time le+t% s$o- t$e "eb site in t$e original language and int$e translated language T$is is a very good exam!le to outline t$e bene+its o+ t$e ,no-ledge "are$ouse
• Single content objects can be translated -it$out ada!ting t$e
structure or t$e $y!erlin&s
• I+ t$e content object is not available in t$e language you are logged
on% t$e master language is dis!layed (Englis$)
4*ercise
26 minutes
T$e exercise includes a revie- o+ 5/96 minutes I+ you $ave already done a
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
detailed demonstration% you can reduce t$e time +or t$is revie-
(opic8 (ranslatin# "ith MS &ffice
;< %inutes
Puttin# the (opic in Conte*t
• #ustomers -ant to translate 3S "ord or 3S 'o-er'oint documents
See notes on slides
T$e O++ice macro solution can be used +or any 3S "ord and 3S 'o-er'ointdocument (regardless o+ t$e area) T$e ," Translator can be used +or any," content
4*ercise
26 minutes
T$e exercise includes a revie- o+ 5/96 minutes to t$e exercise I+ you $avealready done a detailed demonstration% you can reduce t$e time +or t$is
revie-
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
Unit8 Custo%iEin# the SAP Application 'elp
+< %inutes
Puttin# the Unit in Conte*t
T$e course students learn $o- to lin& in+o objects to t$e SA' a!!lication $el!
• #ustomi@e t$e SA' A!!lication $el!
See notes on slides>
De%onstration of in2 an info ob6ect to the SAP Application help
96 minutes
Since it is t$e +irst time t$at t$e users log on to t$e SA'=I +rontend inc$ange mode% do a very s$ort demonstration (less t$an 5 minutes)% es!ecially$o- to create an in+o object list Outline t$at some +unctions are onlyavailable in c$ange mode (and not in dis!lay mode)
o to t$e 1*2 system% start t$e transaction 3366 and s$o- t$e a!!lication
$el! Jou get t$e :O 3aterial 3aster $el! +ile
o to t$e SA'=I +rontend o+ t$e ,no-ledge "are$ouse (c$ange modeG uset$e context used in t$e exercises) and s$o- $o- to de+ine 1*2 lin&s
• o to t$e !revie- o+ a documentation (eg :O 3aterial 3asterG searc$
+or el!33X) and s$o- $o- to de+ine an 1*2 lin&
• o to t$e in+o object list and s$o- $o- to dis!lay t$e 1*2 lin&s
→ Do t$e demonstration in !arallel -it$ your !resentation
1*2 lin&s can only be de+ined in t$e SA'=I +rontend o+ t$e ,no-ledge"are$ouse
1*2 lin&s can only be de+ined% i+ a locali@ed version o+ t$e in+o object exists(see exercise)
4*ercise for in2 an info ob6ect to the R1 application help
85 minutes
Since it is t$e +irst time t$at t$e users log on to t$e SA'=I +rontend% allo-
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
t$em some minutes to get +amiliar -it$ t$at mode
Add a revie- o+ 95 minutes to t$e exercise I+ you $ave already done adetailed demonstration% you can reduce t$e time +or t$is revie-
5 minutes
De+ining 1*2 lin&s is a very essential to!ics So ta&e care t$at all t$e studentsunderstood $o- to de+ine t$em and $o- to dis!lay t$em
I+ necessary% do a s$ort summary live on t$e system
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
Unit8 Architecture of !no"led#e Warehouse
.< %inutes
Contents of Unit
T$e course students get an elementary overvie- o+ t$e basic arc$itecture o+ t$e ,no-ledge"are$ouse
,3799 !rovides muc$ more details
Puttin# the Unit in Conte*t
• Describe t$e basic arc$itecture o+ t$e ,no-ledge "are$ouse
• Name t$e a!!lications o+ t$e ,no-ledge "are$ouse and t$eir main tas&s
See notes on slides
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
Unit8 Conclusion
/ %inutes
Contents of Unit
#ourse summary
Discussion (o!tional)
1ecommendations +or +ollo-/u! courses and activities
Puttin# the Unit in Conte*t
At t$e end o+ t$e course% t$e students get a s$ort summary and can discuss t$e +unctionalityand usability o+ t$e ,no-ledge "are$ouse (-$ic$ is crucial +or t$e success o+ t$e ,no-ledge
"are$ouse)• Summary o+ t$e course
• Discussion
• Outloo& to ne- develo!ments
See notes on slides
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
Unit8 Appendi*8 Custo%iEin# 4nd user (rainin# "ith i(utor
.< %inutes
Contents of Unit
S$ort introduction o+ iTutor
Puttin# the Unit in Conte*t
T$e students s$ould get +amiliar -it$ iTutor ? SA'Fs tool +or creating e++ective end usertraining
• Describe t$e com!onents o+ t$e iTutor and t$eir main +unctions
• Outline t$e bene+its o+ t$e iTutor
See notes on slides
De%onstration
96 minutes
1ecord a session -it$ t$e iTutor 1ecorder (eg log on to 1*2)% edit it anddis!lay it at t$e end
In t$is session t$e students s$ould get a s$ort overvie- SA' o++ers se!arateiTutor training courses as e/:earning session
"it$ iTutor% you can record any 3S "indo-s a!!lication% not only 1*2
I+ you are running out o+ time% s&i! t$at unit
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
Unit8 Appendi*8 Perfor%ance Assistant Services
.< %inutes
Contents of Unit
S$ort introduction o+ t$e ne- 'er+ormance Assistant
Puttin# the Unit in Conte*t
T$e students s$ould get +amiliar -it$ t$e idea o+ E'SS and 'er+ormance Assistant ServicesAs a +irst ste!% SA' o++ers t$e 'er+ormance Assistant (+ormer 49 $el!) since 8;#
• =nderstand t$e conce!ts o+ SA'Fs 'er+ormance Assistant
See notes on slides
DonFt s!end too muc$ time on t$is unit I+ you are running out o+ time or i+you +eel unsure about t$at unit% +eel +ree to s&i! it
In t$is session% t$e students s$ould get a s$ort overvie- T$e 'er+ormance
Assistant is !art o+ t$e SA' B# courses
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
Unit8 Appendi* Create and %aintain a ter%inolo#y database
Im!ortant see notes concerning t$e t-o a!!endix units
B/ %inutes 0incl> ;< %inutes e*ercises3
ist of (opics in the Unit
Overvie-
Start o+ SA'term
#reate and maintain terms
Puttin# the Unit in Conte*t
SA'term is a terminology database !rovided -it$ t$e ,no-ledge "are$ouse
In t$e last units% t$e course students learned $o- to create or edit documentation No- t$eylearn $o- to maintain terms
Terms are very essential +or in+o develo!ers% develo!ers% mar&eting !eo!le% etc T$eyguarantee t$at everyone uses t$e rig$t term and s!elling +or an object% eg t$at 0mySA'com0is not -ritten as 03JSA'com0 or 03ySA'com0% etc Imagine t$at once a term is not usedcorrectly all t$e documentation% !resentations% mar&eting material% menu !at$s% etc $ave to bec$anged
#ustomers can ada!t t$e term entries according to t$eir needs% eg i+ t$ey don0t use SA' terms but com!any/s!eci+ic ones% t$ey can maintain t$e SA'terms by adding t$eir o-n de+inition%glossary% abbreviations% etc (eg i+ a movie com!any does not use t$e term %lant but studio
t$ey can add t$eir ex!lanation to t$e term entry and ada!t t$e glossary entry)
• De+ine terminology and glossary
• Outline t$e im!ortance o+ a terminology database
• 4ind and dis!lay terms
• #reate% maintain% and translate terms
In general% do not s!end too muc$ time on t$is unit Jou easily could do a oneor t-o day course to ex!lain t$e usage o+ SA'term T$is c$a!ter just gives avery s$ort overvie-
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
(opic8 &vervie"
.< %inutes
Puttin# the (opic in Conte*t
T$e course students get a +irst im!ression o+ t$e im!ortance o+ t$e terminology
• et a +eeling -$y a consistent terminology is so im!ortant
• ,no- t$e di++erence bet-een t$e terminology and t$e glossary
• Describe -$y t$e terminology is im!ortant
• ,no- t$e terminology &no-ledge cycle
• Describe -$at a terminology database is
See notes on slides
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
(opic8 Start of SAPter%
/ %inutes 0incl> .< %inutes e*ercise3
Puttin# the (opic in Conte*t
A+ter t$e course students $ave a +irst im!ression T$ey no- learn $o- to dis!lay terms andt$e terminology conce!t
Start SA'term (dis!lay and c$ange mode)
4ind terms by using t$e +ind +unction
Ex!lain t$e !$rase terminology conce!t
Glossary entry
Dis!lay t$e SA' lossary (el! /M lossary)
S$o- $o- to maintain t$e glossary entries
• o to TA ,A62 and dis!lay t$e 49 $el! o+ cost element and t$e glossary
entry o+ cost element ($y!erlin&)
• o to SA'term (TA sterm) and ada!t t$e glossary entry% eg add This is
grou%" Save your c$anges and release t$e ne- glossary
• o bac& to TA ,A62 and dis!lay t$e ada!ted glossary entry
Since t$e students can not edit t$e same glossary entry in !arallel% -e did notconsider an exercise concerning t$e glossary maintenance
De%onstration of Start of SAPter%
5 minutes
Start SA'term (dis!lay mode% TA sa!termG Englis$% erman) and dis!laysome terms% eg material master% cost center
Start SA'term (c$ange mode) and s$o- $o- to maintain t$e user settings(only target and source languageG t$e ot$er settings are not relevant +or t$eexercises) =se t$e +ind +unction to searc$ +or cost center and dis!lay t$e
terminology conce!t→ Do t$e demonstration in !arallel -it$ your !resentation
4*ercise for Start of SAPter%
95 minutes
T$e exercise includes a revie- o+ 5 minutes I+ you $ave already done adetailed demonstration% you can reduce t$e time +or t$is revie- or s&i! it
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
(opic8 Create and %aintain ter%s
;< %inutes 0incl> / %inutes e*ercise3
Puttin# the (opic in Conte*t
In t$e last to!ic% t$e course students learn $o- to create terms
• #reate terms in SA'term
• et a +eeling +or SA'term
See notes on slides
De%onstration of Create and %aintain ter%s
96 minutes
o to t$e c$ange mode o+ SA'term and s$o- $o- to create a term% egcreate a term 0cost center test0
→ Do t$e demonstration in !arallel -it$ your !resentation
4*ercise for Create and %aintain ter%s
26 minutes
T$e exercise includes a revie- o+ 5/96 minutes to t$e exercise I+ you $avealready done a detailed demonstration% you can reduce t$e time +or t$isrevie- or s&i! it
5 minutes
At t$e end o+ t$is unit% do a s$ort summary T$e students s$ould understand
• t$e im!ortance o+ a terminology database
• $o- to dis!lay terms
• $o- to create and maintain terms
I+ necessary% do a s$ort summary live on t$e system
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
Unit8 Appendi*8 Create and %aintain inde* entries for the '(M help vie"er
B/ %inutes 0incl> ;< %inutes e*ercises3
ist of (opics in the Unit
Dis!lay index entries
Assign% create and maintain index entries
Puttin# the Unit in Conte*t
In t$e last units% t$e course students learned $o- to
• create and edit documentation
• create and maintain terms
In t$is unit% t$ey learn $o- to create and maintain index entries to en$ance t$e navigation int$e $tml vie-er T$e index entries are maintained -it$ a s!ecial inter+ace and are stored inSA'term
T$is unit is +ocused on in+o develo!ers creating !lain $tml +iles to be used in t$e $tml $el!vie-er
#ustomers can create and assign ne- entries to SA' in+o objects or to customer in+o objects%eg i+ a movie com!any does not use t$e term %lant but studio% t$ey can add studio as asynonym to %lant and maintain an index entry studio Eac$ time t$e user searc$es +or studio
via t$e index searc$% $e automatically gets t$e de+inition +or %lant
• 3aintain index entries
• Assign index entries
• #reate ne- index entries
• #$ange index entries
• Delete index assignments
• Translate index entries
In general% do not s!end too muc$ time on t$is unit Jou easily could do a one
or t-o day course to ex!lain t$e usage o+ term entries and $o- to create !lain$tml +iles T$is c$a!ter just gives a very s$ort overvie- ,3799 -ill give amore detailed overvie-
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
(opic8 Assi#n@ create and %aintain inde* entries
;< %inutes 0incl> / %inutes e*ercise3
Puttin# the (opic in Conte*t
T$e course students no- learn $o- to create index entries and $o- to create a !lain $tml +ile
• Assign index entries
• #reate and maintain index entries
De%onstration of Assi#n@ create and %aintain inde* entries
96 minutes
Stay in t$e in+o object list o+ t$e documentation used in t$e demonstration o+t$e above exercise and assign t$e term you created in t$e last unit (eg 0test0)to one in+o object 'lease be a-are t$at index entries can only be assigned i+t$e attributes are c$angeable (see guidance belo-)
I+ !ossible create t$e !lain $tml +ile and s$o- t$at +ile in t$e $el! vie-er -it$t$e ne- index entry
→ Do t$e demonstration in !arallel -it$ your !resentation
Assi#n@ create and %aintain inde* entries
Vduration can be determined by t$e trainerM
S$o- $o- to customi@e t$e settings and $o- to start t$e ex!ort jobs 'lease be a-are t$at normally t$ese are t$e tas&s o+ a system administrator and noto+ an in+o develo!er
Term entries can only be created or assigned% i+ t$e attributes are c$angeableT$e attributes are c$angeable% i+
• a locali@ed version o+ t$e in+o object exists
• t$e status is editing8
"$ile in t$e ,no-ledge "or&benc$% you are automatically as&ed i+ you -antto create a locali@ed version% in t$e SA'=I +rontend you are not 'lease
mar& one in+o object (in t$e in+o object list) and c$oose 'nfo obect →
Enhancement → Create A locali@ed version o+ t$e c$osen in+o object is
created in t$e selected contextG t$e status is editing
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Unit: Appendix: Create and aintain index entries !or the "#M$ help %iewer
T$e !rocedure o+ creating a !lain $tml +ile can be very com!lex 'lease ma&esure t$at all t$e settings are customi@ed
4*ercise for Assi#n@ create and %aintain inde* entries
85 minutes
T$e exercise includes a revie- o+ 5/96 minutes to t$e exercise I+ you $avesome time le+t% s!end more time on t$e creation and dis!lay o+ t$e !lain $tml+iles
Exercise 95/2 T$e time also includes a 95 minute +rame +or t$at exerciseS!end enoug$ time to dis!lay di++erent $el! +iles in t$e $tml $el! +ile vie-er
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