Hummingbird Proof
How Conversational based search is set to shape eCommerce in a post Hummingbird World
eCommerce SEO Planning
@KunleTCampbell
What was Hummingbird all about?
“A Major Change in the Way Google Interprets or Rewrites Long, Complex Search Queries”
@KunleTCampbell
What was Hummingbird all about?
…it was a rewrite of Google’s Entire Search Engine or Algorithm for voice and mobile search …biggest ever since 2000 – Amit Singhal
@KunleTCampbell
“…a new engine built on both existing and new parts, organized in a way to especially serve the search demands of today (from mobiles), rather than ten years ago”
What was Hummingbird all about?
@KunleTCampbell
The Translation of a Search Query
Google Search Timeline
EMD
@KunleTCampbell
What was Hummingbird all about? Precision & Speed of a
Hummingbird
@KunleTCampbell
What was Hummingbird all about?
Precision & Speed
“answer your questions about the world” - Tamar Yehoshua, VP, Search
Answers Queries
Knowledge Graph
Conversational Queries
Voice Search
Anticipate Queries
Google Now follow up
context queries
@KunleTCampbell
Entities Classes
Micro-data
schema.org
Freebase
Object Oriented Approach
metaweb Things
Nodes & Edges (in Facebook) Wikipedia data
Labeled data
Semantic network
Topic modeling
Sets of topics
Resource Description Framework (RDF)
Understanding of THINGS not just STRINGS
Answers Queries
topics
Knowledge Graph
@KunleTCampbell
Remember relational databases?
Understanding ENTITIES and RELATIONSHIP between entities
Knowledge Graph
@KunleTCampbell
Understanding ENTITIES and RELATIONSHIP between entities
Knowledge Graph
@KunleTCampbell
Understanding ENTITIES and RELATIONSHIP between entities
action
Subject Object
has a
ENTITY PROPERTY
Knowledge Graph
@KunleTCampbell
Context of a Query rather than String Match
Information Card
A major change in the way Google Interprets the way we Search
Knowledge Graph
@KunleTCampbell
Context of a Query rather than String Match
Information Card
Knowledge Graph
@KunleTCampbell
Context of a Query rather than String Match
Knowledge Graph
@KunleTCampbell
Context of a Query rather than String Match
Knowledge Graph
@KunleTCampbell
Context of a Query rather than String Match
Knowledge Graph
@KunleTCampbell
Context of a Query rather than String Match
Knowledge Graph
@KunleTCampbell
Answer Cards
Knowledge Graph
@KunleTCampbell
Is Google not a scraper site?
No…a search engine like Google is ‘an amazing Swiss
Army Knife’ ;)
h#ps://www.youtube.com/watch?v=HViSQjZxhnY
@KunleTCampbell
Knowledge Graph is Not Perfect…
Vs
@KunleTCampbell
Conversational ‘Voice’ Search
“…someday, having to pull out a cell phone from your pocket and search would feel as
archaic as a dial-up modem” - Amit Singhal
– Head of Google’s Core Ranking Team
Conversational Queries
Voice Search
@KunleTCampbell
Conversational Queries…
Algo rewrite…for conversational search from: mobile devices and wearable tech i.e. ‘google glass’
Conversational Queries
Voice Search
@KunleTCampbell
Search used to be about using queries that hopefully matched content that was out there…
Conversational Queries…
Search today is also about asking complex questions in a conversational format with the hope of getting a direct answer ?
Conversational Queries
Voice Search
@KunleTCampbell
Talk to Google…
Siri Google Now Cortana
Conversational Queries
Voice Search
@KunleTCampbell
Hot-wording Google
“Okay Google”
Conversational Queries
Voice Search
@KunleTCampbell
Google is also teaching us a new set of commands
Read more: h#p://bit.ly/PQg3zq
Conversational Queries
Voice Search
@KunleTCampbell
As we learn these commands, Google might better Anticipate our follow up Queries...
Anticipate Queries
Google Now follow up
context queries
@KunleTCampbell
Query Reviser Re-Writing Engine Based on Identifying ENTITIES and the SYNONYM ENGINE...
Anticipate Queries
Google Now follow up
context queries
via: h#p://www.seobythesea.com/2013/09/google-‐hummingbird-‐patent/
SYNONYM IDENTIFICATION BASED ON CO-OCCURRING TERMS United States Patent: 8,538,984 Filled on: September 17, 2013 Assignee: Google Inc. (Mountain View, CA) http://1.usa.gov/1i900HL
@KunleTCampbell
The Vast and Ever Expanding Size of Knowledge Graph and the Semantic Web is Constantly Improving Query Re-Writing
Anticipate Queries
Google Now follow up
context queries
via: h#p://www.seobythesea.com/2013/09/google-‐hummingbird-‐patent/
SEARCH QUERIES IMPROVED BASED ON QUERY SEMANTIC INFORMATION United States Patent: 8,577,907 Filled on: November 5, 2013 Assignee: Google Inc. (Mountain View, CA) http://1.usa.gov/1nosfFP
@KunleTCampbell
Anticipate Queries
Google Now follow up
context queries
The Vast and Ever Expanding Size of Knowledge Graph and the Semantic Web is Constantly Improving Query Re-Writing
@KunleTCampbell
Advances with Google Now, shows Google’s Ambitious long-term goal
of progressing from a search engine to an ubiquitous artificial-
intelligence answer machine
Anticipate Queries
Google Now follow up
context queries
@KunleTCampbell
How Should e-Tailers Prepare for the Impending
Change?
@KunleTCampbell
Understand the Context of a Query
@KunleTCampbell
User Data from Query logs
Here’s How Google Attempts to Understand the ‘Layers of Context’ in a Query
Search Entity information – Knowledge Graph has 570 million objects with data on 18 billion+ relationships
Clicks and CTR history on SERPs
Co-occurrences of words within queries and query sessions
Queries and query refinements with a query session
Location and device cues
Was the search via Voice or typed in?
@KunleTCampbell
Here’s How Google Attempts to Understand the ‘Layers of Context’ in a Query
“A search query for a search engine may be improved by incorporating alternate terms into the search query that are semantically similar to terms
of the search query, taking into account information derived from the search query.”
- U.S. Patent 8,577,907 Abstract Search queries improved based on query semantic information
http://1.usa.gov/1nosfFP
@KunleTCampbell
“the context for a particular query term included at the beginning of the search query may be defined by a query term located at the end of the search query”
Co-occurrences of words within queries and query sessions
SYNONYM IDENTIFICATION BASED ON CO-OCCURRING TERMS United States Patent: 8,538,984 September 17, 2013 Assignee: Google Inc. (Mountain View, CA) http://1.usa.gov/1i900HL
where can I buy a playstation 4
@KunleTCampbell
Mobile OR Desktop? Local business OR on an e-Tailer? Context might be different…
Co-occurrences of words within queries and query sessions
The defining query
where can I buy a playstation 4
@KunleTCampbell
Non local Results from a mobile device
“where can I buy a playstation 4”
eCommerce AND article results
@KunleTCampbell
Query String Match Results from a mobile device
“where can I buy a playstation 4 in oxford”
@KunleTCampbell
Search from a mobile device
“where can I buy coffee”
Prominent Local results
@KunleTCampbell
Search from a desktop on Google.com
“where can I buy coffee”
Prominent Local results
@KunleTCampbell
Strive to become an
ENTITY
@KunleTCampbell
Work on Your Brand Until it Earns the Right to Become a Global ‘Entity’
@KunleTCampbell
Which means striving to ethically earn a Wikipedia Page
@KunleTCampbell
Which Gets You Into Freebase
@KunleTCampbell
Understand the Context
of a Query And an Answer Card…
You also get to become an entity in
your retail niche!
It is not just the preserve of the ‘big boys’
@KunleTCampbell
Don’t GAME Wikipedia
From the Wiki page of a prominent UK and
Global Fashion
@KunleTCampbell
Understand How ENTITY ATTRIBUTES
Influence Rankings
@KunleTCampbell
Don’t Just List your Retail Business on Wikipedia; ensure that it is in the right
category and that it has as many schema attributes are completed
@KunleTCampbell
Complete Schema Profile
@KunleTCampbell
Check Out Amazon’s Freebase
Listing to see how detailed Attributes
can get
Also Check out Google’s Freebase
Listing http://www.freebase.com/m/045c7b
http://www.freebase.com/m/0mgkg
@KunleTCampbell
A UK e-tailer that Deserves a Wikipedia Page
Listed on the AIM
@KunleTCampbell
No Information Card or Knowledge Graph Data…
@KunleTCampbell
Build RELATIONSHIPS
with other ENTITIES
On Freebase
@KunleTCampbell
Added as Supplier’s of ASOS
On Freebase
Added as ASOS as ‘Major Customer’
On Freebase
@KunleTCampbell
Build ENTITIES within your Store with
Marked-Up Data
@KunleTCampbell
Avoid Keyword Cannibalisation
URL Singularity Is Key Especially on Category and Product Pages
Rethink the excessive use of tag pages
What THING does your Category Page Represent? Mark-up Product & Category pages with Schema.org, Microformats, Open Graph
@KunleTCampbell
With Schema.org – Go Over and Beyond mark-up Required by Google
http://schema.org/Product
Also consider the data highlighter
tool to help establish entities
@KunleTCampbell
Establish Connections between ENTITIES with HYPERLINKS
http://schema.org/Product
Ensure URL Singularity to
maximum potential
Internal-link building 101
@KunleTCampbell
Optimise Product and Category Pages for Open Graph and the Social Web
Social Media Markups are
essential
@KunleTCampbell
Multichannel Retailers
should take their Local Presence Seriously
@KunleTCampbell
A UK e-tailer that Deserves a Wikipedia Page
@KunleTCampbell
BUT saved by their Google+ and Google Places Presence…
Most recent Google+ Post
Google Local
Other Local Related Entities
@KunleTCampbell
Multichannel Retailers Tend to have a more competitive edge due to their High Street Local Presence
Contextual Alternatives powered by Local Search
@KunleTCampbell
Be Prepared and Ready for
the Mobile Web
think beyond a Responsive
Website
@KunleTCampbell
If Google Changed its Engine in preparation for voice and mobile search, prepare for the storm ahead by going
mobile
@KunleTCampbell
Check the growth and share of mobile traffic and study your Multi-Device Attribution i.e. with Universal Analytics
+ +
@KunleTCampbell
Google is striving to become an Answers’ Engine – rather than a Search Engine with is gear to cover any and every computing device
+ +
servers, mobile phones, tablet computers, notebook computers, music players, e-book readers, laptop or desktop computers, PDAs, smart phones, or other stationary or portable devices
@KunleTCampbell
Start Optimising
for Questions
both on-site and off-site
@KunleTCampbell
People Ask Search Engines Questions
Infuse your brand in conversations offsite – i.e. reviews, press, video
EARNED MEDIA
@KunleTCampbell
People Ask Search Engines Questions
Infuse your brand in conversations offsite – i.e. reviews, press, video
EARNED MEDIA
@KunleTCampbell
STOP Optimising for STRINGS
and START
Optimising for
THINGS, CONCEPTS & Subjects
@KunleTCampbell
Keyword Research is NOT Dead in the water
RIP
@KunleTCampbell
Infuse Keyword Research into:
CONCEPT RESEARCH
Or SUBJECT MATTER
RESEARCH
@KunleTCampbell
Align On-site Content Marketing with Content that Addresses Pain Points at Each Stage of the Purchase Funnel
A
I
D A
AWARENESS
INTEREST
DESIRE
ACTION
Brand Awareness Efforts: Viral Video, Image, Advertising,
Sponsorship, Social Create Interest: PR, Events,
Guides, Blog, YouTube Video Series, eNewsletter, Q&As
Desire for Your Products: Brand Name Search, Product Search,
Direct Traffic
Action: Buy Product, Voucher Codes
THE AIDA MODEL
@KunleTCampbell
Answer Specific Queries that align with user needs
?
@KunleTCampbell
Go deep…
@KunleTCampbell
Optimize your on-site content for “in-depth articles”
@KunleTCampbell
eBay Goes Quite detailed in their User Guides
@KunleTCampbell
Argos on the other hand is quite thin on for it’s Pools Buying Guide
@KunleTCampbell
Invest in PLA Ads
@KunleTCampbell
Searchers are being trained to interact with Visual Answer Cards….
Yes SEOs, CTRs are Higher…
@KunleTCampbell
Small Screens and PLA ads are swipeable
Mobiles are worse…
J
@KunleTCampbell
Highly Targeted outreach gets Highly Relevant links matter even more now
Continue to do great SEO…
J
@KunleTCampbell
Contact Me to chat more…about eCommerce Marketing
email: [email protected] twitter: @KunleTCampbell web: www.2xmedia.co