Good Shepherd Shelter and USC
Trauma-Informed Care
October 28, 2014
What Is Trauma-Informed Care?What Is Trauma-Informed Care?
A Trauma-Informed Environment:
• Avoids re-traumatizing clients
• Provides holistic treatment practices that address the complexities of trauma
• Has a high performing workforce
• Creates a culture of wellness and support for clients and staff
A Trauma-Informed Environment:
• Avoids re-traumatizing clients
• Provides holistic treatment practices that address the complexities of trauma
• Has a high performing workforce
• Creates a culture of wellness and support for clients and staff
A Great Place to
Workand Heal
Clients
• Better treatment outcomes
• Effective and holistic services that feel manageable
• Feel physically and emotionally safe and trusting of the organization
Clients
• Better treatment outcomes
• Effective and holistic services that feel manageable
• Feel physically and emotionally safe and trusting of the organization
Benefits of Trauma-Informed Care
A Trauma-Informed Organization = A Great Place to Work and Heal!A Trauma-Informed Organization = A Great Place to Work and Heal!
Staff
• Ability to manage the impact of high stress and trauma
• High job satisfaction
• Healthy, supported and highly skilled
• Balanced work and home life
• Longevity in the field
Staff
• Ability to manage the impact of high stress and trauma
• High job satisfaction
• Healthy, supported and highly skilled
• Balanced work and home life
• Longevity in the field
Organization
• Cost effective services
• High retention of staff
• Low stress related worker’s compensation claims
• Trauma competence across the organization
Organization
• Cost effective services
• High retention of staff
• Low stress related worker’s compensation claims
• Trauma competence across the organization
A Great Place to Work and Heal!
Healthy and Skilled Workforce• Trauma competence• Effective communication• Emotional regulation•Holistic, trauma treatment approaches
Healthy and Skilled Workforce• Trauma competence• Effective communication• Emotional regulation•Holistic, trauma treatment approaches
Environment Supports Healing• Physical and emotional safety are maximized for children and families• Trust is present and secure
Environment Supports Healing• Physical and emotional safety are maximized for children and families• Trust is present and secure
Leadership commitment to trauma- informed philosophy and practices
Leadership commitment to trauma- informed philosophy and practices
Foundation
Years 1 to 3
Foundation
Years 1 to 3
Trauma-Informed Best Practices are the NormTrauma-Informed Best Practices are the Norm
AssessmentAssessment
Putting TIC into
Practice
Years 3 to 5
Putting TIC into
Practice
Years 3 to 5
Years 4-5
Years 4-5
On boarding and annual training plan allows new staff to become highly skilled
On boarding and annual training plan allows new staff to become highly skilled
Workplace wellness activities are abundant
Workplace wellness activities are abundant
Policies, procedures and decisions are made using a trauma informed lens, and support the resiliency and wellbeing of clients and staff
Policies, procedures and decisions are made using a trauma informed lens, and support the resiliency and wellbeing of clients and staff
Client empowerment, choice and collaboration are present
Client empowerment, choice and collaboration are present
Staff roles and expectations are clear and realistic
Staff roles and expectations are clear and realistic
Organizational shifts that are
relatively easy to make that move
organizations toward a trauma
informed environment
Organizational shifts that are
relatively easy to make that move
organizations toward a trauma
informed environment
• Trainingo Normalize impact of exposure to traumaoIncrease staff skill set specifically related to coping, communication and conflict managementoManagers/leaders provide consistent and kind messages along with clear expectations
• Trainingo Normalize impact of exposure to traumaoIncrease staff skill set specifically related to coping, communication and conflict managementoManagers/leaders provide consistent and kind messages along with clear expectations
• Paid time offo Expect all time will be usedo Encourage wellness versus illness days
• Paid time offo Expect all time will be usedo Encourage wellness versus illness days
• Budgeting: all paid time off and training accounted for• Budgeting: all paid time off and training accounted for
• Integrate 2-5 minute self-care practices into work activities (e.g., during supervision, group meetings or with whole agency and via intercom system)
• Integrate 2-5 minute self-care practices into work activities (e.g., during supervision, group meetings or with whole agency and via intercom system)
• Agency values work and home life balance• Agency values work and home life balance
• Vary responsibility of direct service staff to include activities that encourage hope (e.g., advocacy, outreach, presentations)
• Vary responsibility of direct service staff to include activities that encourage hope (e.g., advocacy, outreach, presentations)
Individual shifts made by mental
health professionals to
achieve longevity in their field and
to be trauma- informed
Individual shifts made by mental
health professionals to
achieve longevity in their field and
to be trauma- informed
# 1 Shift Understanding that your good health and well being allows you to provide the best services to your clients• Develop new coping skills that address the body, mind and spirit
# 1 Shift Understanding that your good health and well being allows you to provide the best services to your clients• Develop new coping skills that address the body, mind and spirit
Create a wellness plan:•Assess and, if necessary, improve physical, mental, emotional and spiritual health• Integrate self-care both inside and outside of work• Balance work and home life•Use and plan time off for wellness and fun
Create a wellness plan:•Assess and, if necessary, improve physical, mental, emotional and spiritual health• Integrate self-care both inside and outside of work• Balance work and home life•Use and plan time off for wellness and fun
Obtain peer support:• Share lunch together•Exercise together during lunch break (walk, stretching, etc.)• Send encouraging messages via text and emails• Focus on gratitude, fun, laughing and optimism
Obtain peer support:• Share lunch together•Exercise together during lunch break (walk, stretching, etc.)• Send encouraging messages via text and emails• Focus on gratitude, fun, laughing and optimism
For more information:
Visit our website at www.athousandjoys.org
Email us at [email protected]
Call us at 213.401.3999
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