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Faysal Bank shares its mission statement with the DMI Trust. Our mission being The
introduction of a just and equitable financial system by being a world class multi-purpose
financial institution, providing a range of specialized services, working on Shariah
principles.
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Faysal Bank started operations in Pakistan in 1987, first as a branch set-up of Faysal
Islamic Bank of Bahrain and since 1995 as a locally incorporated Pakistani bank under the
present name of Faysal Bank Limited. On January 1, 2002, Al Faysal Investment Bank
Limited, another group entity in Pakistan, merged into Faysal Bank Limited which resulted
in a larger, stronger and much more versatile institution. In fact it has the highest share
capital amongst private banks in Pakistan and is amongst the largest in terms of equity.
Faysal Bank Limited is a full service banking institution offering consumer, corporate and
investment banking facilities to its customers. The Banks widespread and growing
network of branches in the four provinces of the country and Azad Kashmir, together with
its corporate offices in major cities, provides efficient services in an effective manner.
The strength and stability of Faysal Bank Limited is evident through the Credit Rating
assigned by JCR-VIS Credit Rating Company Limited of AA (Double A) for long to
medium term and A-1 (A one) for short term
The majority share holding of Faysal Bank Limited is owned by companies of the Dar Al
Maal Al Islami Trust (DMI) including Shamil Bank of Bahrain E.C. The remaining
shareholders comprise of the general public, NIT and other Pakistani institutions. The
Banks shares are quoted on the Karachi and Lahore Stock Exchanges
BRANCH NETWORK
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City Number of Branches
Number ofemployees per
branches
Branch inter Link
Karachi 22 13 DSL / Radio links
Lahore 18 12 DSL / Radio links
Islamabad 4 12 DSL / Radio links
Rawalpindi 3 12 DSL / Radio links
Peshawar 3 11 DSL / Radio links
Faisalabad 4 12 DSL / Radio links
Multan 2 12 DSL
Mirpur 1 9 Radio links
Sialkot 1 10 Radio links
Vehari 1 7 Radio links
Bahawalpur 1 7 DSL
Gujrat 1 8 DSL
Gujranwala 1 9 DSL
Gujar khan 1 8 DSL
Hyderabad 1 8 DSL
Okara 1 9 Radio links
Rahim Yar
Khan
1 10 Radio links
Sargodha 1 9 Radio linksKharian 1 8 Radio links
Jhang 1 7 Radio links
Quetta 1 11 DSL
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PRODUCTS
DEPOSIT ACCOUNTS
ADVANCES
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CONSUMER FINANCE
(Personal Loans)
STAKEHOLDERS
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Stake holders Communication channel
(IT related)
Frequency of
communication
Parent Bank (DMI Group) Islamic Banking System
(IBS)
Lotus notes
Monthly basis
Local Shareholders Financial statements Quarterly basis
Deposit Holders Banks Website-
Print Media
Electronic media
Schedule of charges (print aswell as electronic)
Daily basis
Employees Lotus notes
Banks Payroll (internal ITmodules)
Daily basis
Customers (Loanees/ lessees) Banks WebsitePrint Media
Electronic media
Schedule of charges (print as
well as electronic)
Daily basis
Government Annual / quarterly returns(both on line and offline)
Monthly basis
State Bank Daily and monthlysubmission of data as
required by various
legislations for Prudential
Regulation
Daily / Monthlybasis
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Other Financial Institutions Lotus notes Daily basis
Business Enterprises IBS, Lotus notes Daily basis(depends upon
customerpersistency )
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E-COMMERCE
TYPS OF E-COMMERCE PERCENTAGE OF
USAGE
1.Online banking 5%
2. ATM Machines 75%
3.Bank accounts 100%
4.E-Bill payment 5%
5.Information facilities 80%
DECISION SUPPORT SYSTEM
Types of software se in business support system
SCM
CRM
HRM
LIMS
SYMBOLS DMTS
PURPOSE
Sales monitory
Client data base
Commission
Profit & loss of various decisions
MIS Reports
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KEY TELECOMMUNICATION NETWORKS
Networks DSL, Radio links, Star Network
Media / Channels DSL, Radio links
Processor Server Dell
USES OF INETERNET
Surf Click to your desire link and surf your material, its have theirwebsites on internet
E-mail Customers, client and other user of faysal bank even contact tem
through e-mail services through extranet and intranet service
Online banking Stakeholders can also do their banking transaction through online
banking with debit and credit cards.
Other Uses You can obtain any sort of information and any other things
related to faysal bank.
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HARDWRES USED IN THE ORGANIZATION
IBM
DELL &Compaq server
Machines
Fax machines
Personal PC in Each cabin
Printers
Scanners
Teller
Other desktops
BENEFITS BY THIS HARDWARE
These hardwares benefit the organization in the following ways:
Making MIS Reports.
Making Ledger & Financial Statements.
Keeping advance and deposits updates.
Support in decision making.
Issuing the financial reports and balance sheets of the bank. Help in keeping the accurate records for monitory transactions.
SUGGESTIONS FOR THE BETTERMENT
The hardware should be inline with the latest technology as available with ht
market and operating being used by competitive banks.
Renewal of the system on fund basis
They must develop a proper research and development department.
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SOFTWARE USED IN THE ORGANIZATION
APPLICATION SOFTWARE:
LIMS Lease information Management System
IBS Islamic Banking software
Deposit Management
Lotus Notes
Transaction system
Electronic mail
Presentation Graphics
Web Browsers
Spread Sheets
SYSTEM SOFTWARE:
Windows XL
All programs of Microsoft
Language Translators
BENEFITS BY THESE SOTFWARES:
Assist in generating key Management information reports Decision making is quick and accurate
Reliance of customer over the bank increases as customer gets documents such asbank statements, loans repayments schedules and other computer generated
correspondences in good presentable form.
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AUTOMATION
Symbols-New Core Banking Software is in implementation process. Once
this is implemented, Faysal Bank automated procedures would increase
many folds.
One of the difficulties is facing by banking sector is the internet upgrading
because it cost a lot of money
Banking sector train the employees to enable them to work properly on the
online transaction programmed.
The bank size also effect the internet upgrading.
55% of the automation in the organization is done by the e-commerce.
Organization is also trying to increase this % to 95%.
Banks must have the security system in there online banking.
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