Faisal Bank Report

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    Faysal Bank shares its mission statement with the DMI Trust. Our mission being The

    introduction of a just and equitable financial system by being a world class multi-purpose

    financial institution, providing a range of specialized services, working on Shariah

    principles.

    http://www.faysalbank.com/index.cfm
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    Faysal Bank started operations in Pakistan in 1987, first as a branch set-up of Faysal

    Islamic Bank of Bahrain and since 1995 as a locally incorporated Pakistani bank under the

    present name of Faysal Bank Limited. On January 1, 2002, Al Faysal Investment Bank

    Limited, another group entity in Pakistan, merged into Faysal Bank Limited which resulted

    in a larger, stronger and much more versatile institution. In fact it has the highest share

    capital amongst private banks in Pakistan and is amongst the largest in terms of equity.

    Faysal Bank Limited is a full service banking institution offering consumer, corporate and

    investment banking facilities to its customers. The Banks widespread and growing

    network of branches in the four provinces of the country and Azad Kashmir, together with

    its corporate offices in major cities, provides efficient services in an effective manner.

    The strength and stability of Faysal Bank Limited is evident through the Credit Rating

    assigned by JCR-VIS Credit Rating Company Limited of AA (Double A) for long to

    medium term and A-1 (A one) for short term

    The majority share holding of Faysal Bank Limited is owned by companies of the Dar Al

    Maal Al Islami Trust (DMI) including Shamil Bank of Bahrain E.C. The remaining

    shareholders comprise of the general public, NIT and other Pakistani institutions. The

    Banks shares are quoted on the Karachi and Lahore Stock Exchanges

    BRANCH NETWORK

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    City Number of Branches

    Number ofemployees per

    branches

    Branch inter Link

    Karachi 22 13 DSL / Radio links

    Lahore 18 12 DSL / Radio links

    Islamabad 4 12 DSL / Radio links

    Rawalpindi 3 12 DSL / Radio links

    Peshawar 3 11 DSL / Radio links

    Faisalabad 4 12 DSL / Radio links

    Multan 2 12 DSL

    Mirpur 1 9 Radio links

    Sialkot 1 10 Radio links

    Vehari 1 7 Radio links

    Bahawalpur 1 7 DSL

    Gujrat 1 8 DSL

    Gujranwala 1 9 DSL

    Gujar khan 1 8 DSL

    Hyderabad 1 8 DSL

    Okara 1 9 Radio links

    Rahim Yar

    Khan

    1 10 Radio links

    Sargodha 1 9 Radio linksKharian 1 8 Radio links

    Jhang 1 7 Radio links

    Quetta 1 11 DSL

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    PRODUCTS

    DEPOSIT ACCOUNTS

    ADVANCES

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    CONSUMER FINANCE

    (Personal Loans)

    STAKEHOLDERS

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    Stake holders Communication channel

    (IT related)

    Frequency of

    communication

    Parent Bank (DMI Group) Islamic Banking System

    (IBS)

    Lotus notes

    Monthly basis

    Local Shareholders Financial statements Quarterly basis

    Deposit Holders Banks Website-

    Print Media

    Electronic media

    Schedule of charges (print aswell as electronic)

    Daily basis

    Employees Lotus notes

    Banks Payroll (internal ITmodules)

    Daily basis

    Customers (Loanees/ lessees) Banks WebsitePrint Media

    Electronic media

    Schedule of charges (print as

    well as electronic)

    Daily basis

    Government Annual / quarterly returns(both on line and offline)

    Monthly basis

    State Bank Daily and monthlysubmission of data as

    required by various

    legislations for Prudential

    Regulation

    Daily / Monthlybasis

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    Other Financial Institutions Lotus notes Daily basis

    Business Enterprises IBS, Lotus notes Daily basis(depends upon

    customerpersistency )

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    E-COMMERCE

    TYPS OF E-COMMERCE PERCENTAGE OF

    USAGE

    1.Online banking 5%

    2. ATM Machines 75%

    3.Bank accounts 100%

    4.E-Bill payment 5%

    5.Information facilities 80%

    DECISION SUPPORT SYSTEM

    Types of software se in business support system

    SCM

    CRM

    HRM

    LIMS

    SYMBOLS DMTS

    PURPOSE

    Sales monitory

    Client data base

    Commission

    Profit & loss of various decisions

    MIS Reports

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    KEY TELECOMMUNICATION NETWORKS

    Networks DSL, Radio links, Star Network

    Media / Channels DSL, Radio links

    Processor Server Dell

    USES OF INETERNET

    Surf Click to your desire link and surf your material, its have theirwebsites on internet

    E-mail Customers, client and other user of faysal bank even contact tem

    through e-mail services through extranet and intranet service

    Online banking Stakeholders can also do their banking transaction through online

    banking with debit and credit cards.

    Other Uses You can obtain any sort of information and any other things

    related to faysal bank.

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    HARDWRES USED IN THE ORGANIZATION

    IBM

    DELL &Compaq server

    Machines

    Fax machines

    Personal PC in Each cabin

    Printers

    Scanners

    Teller

    Other desktops

    BENEFITS BY THIS HARDWARE

    These hardwares benefit the organization in the following ways:

    Making MIS Reports.

    Making Ledger & Financial Statements.

    Keeping advance and deposits updates.

    Support in decision making.

    Issuing the financial reports and balance sheets of the bank. Help in keeping the accurate records for monitory transactions.

    SUGGESTIONS FOR THE BETTERMENT

    The hardware should be inline with the latest technology as available with ht

    market and operating being used by competitive banks.

    Renewal of the system on fund basis

    They must develop a proper research and development department.

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    SOFTWARE USED IN THE ORGANIZATION

    APPLICATION SOFTWARE:

    LIMS Lease information Management System

    IBS Islamic Banking software

    Deposit Management

    Lotus Notes

    Transaction system

    Electronic mail

    Presentation Graphics

    Web Browsers

    Spread Sheets

    SYSTEM SOFTWARE:

    Windows XL

    All programs of Microsoft

    Language Translators

    BENEFITS BY THESE SOTFWARES:

    Assist in generating key Management information reports Decision making is quick and accurate

    Reliance of customer over the bank increases as customer gets documents such asbank statements, loans repayments schedules and other computer generated

    correspondences in good presentable form.

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    AUTOMATION

    Symbols-New Core Banking Software is in implementation process. Once

    this is implemented, Faysal Bank automated procedures would increase

    many folds.

    One of the difficulties is facing by banking sector is the internet upgrading

    because it cost a lot of money

    Banking sector train the employees to enable them to work properly on the

    online transaction programmed.

    The bank size also effect the internet upgrading.

    55% of the automation in the organization is done by the e-commerce.

    Organization is also trying to increase this % to 95%.

    Banks must have the security system in there online banking.